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Viewing 30 posts - 451 through 480 (of 31,382 total)

1 2 3 … 15 16 17 … 1,045 1,046 1,047

Eva Kemp

Support staff

January 27, 2017 at 17:16
Hello,

On demo currency was added via html just as an example, to show that the theme is compatible with multilingual plugin.
If you want to change styling I can provide you with css code:
```
.wcml-active-currency {
    background-color: transparent;
}
.languages-area .widget_currency_sel_widget {
    padding-top: 10px;
}
```
Add this code in Theme Options > Custom CSS > Global Custom CSS.

Regards,
Eva Kemp.
#153282 Copied In reply to: language/currency does not work!
Eva Kemp

Support staff

January 27, 2017 at 17:11

Hello,

Why don’t you use default Google Map that included in the theme template?
Please also check if the plugin works properly with default WordPress theme.

Regards,
Eva Kemp.

#153281 Copied In reply to: some issues with map view

Eva Kemp

Support staff

January 27, 2017 at 17:07

Hello,

Could you please give us direct url of the topic where the same issue described?

Thank you.
Regards,
Eva Kemp.

#153280 Copied In reply to: User Registration Spam by Bots – Simple Captcha

Eva Kemp

Support staff

January 27, 2017 at 16:51

Hello,

I’ve added this code in functions.php file:
add_filter( 'term_description', 'do_shortcode' );

Please check the page now.

Regards,
Eva Kemp.

#153278 Copied In reply to: Show more / toggle in brand description

Eva Kemp

Support staff

January 27, 2017 at 16:14

Hello,

1. Go to Appearance > Widgets and add Language Switcher widget to Left Side top bar area.

2. You need use Woocommerce Multilingual plugin and set up currency there.

3./4. You can translate it in WPML > String Translation.

Regards,
Eva Kemp.

#153269 Copied In reply to: language/currency does not work!
Eva Kemp

Support staff

January 27, 2017 at 15:34
Hello,

Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.sm-arrow {
    display: block !important;
}
```
Regards,
Eva Kemp.
#153264 Copied In reply to: Quick view second product image
Eva Kemp

Support staff

January 27, 2017 at 15:28

Hello,

You can migrate to Woocommerce, but before starting, please create a full backup of your site (including the database) at first, and after that you can proceed.

Regards,
Eva Kemp.

#153263 Copied In reply to: Shipping state not recognised

Eva Kemp

Support staff

January 27, 2017 at 14:42

Hello,

I was able to replicate the issue and saw the error:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 30720 bytes) in /home/lensstor/public_html/loveyewear.gr/wp-admin/includes/post.php on line 1324

You need contact your hosting provider support and ask them to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

#153258 Copied In reply to: Blank page when switching language

Eva Kemp

Support staff

January 27, 2017 at 14:38

Hello,

Sorry for a delay, but I couldn’t log in to your WP admin panel.
Could you please temporarily disable that blocking so we are able to access your backend without notifying you each time?

Thank you.
Regards,
Eva Kemp.

#153256 Copied In reply to: Google Font

Eva Kemp

Support staff

January 27, 2017 at 12:31

Hello,

Please update the theme to the latest version 2.9.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#153232 Copied In reply to: Many problems with mobile site

Eva Kemp

Support staff

January 27, 2017 at 11:36

Hello @sh70,

I couldn’t log in with .htaccess credentials you provided.
Please check them.

Thank you.
Regards,
Eva Kemp.

#153223 Copied In reply to: header cart widget destroyed after updating to Royal 2.9

Eva Kemp

Support staff

January 27, 2017 at 10:26

Hello,

Yes, you can contact our team via this link https://www.8theme.com/customization-services/ .
You’ll be replied as soon as possible.

Regards,
Eva Kemp.

#153218 Copied In reply to: Top Bar Sizing

Eva Kemp

Support staff

January 27, 2017 at 10:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#153215 Copied In reply to: Royal Theme Update – Jan 24, 2017 – Question

Eva Kemp

Support staff

January 27, 2017 at 09:22

Hello,

You provided empty FTP account. Please give us access to the site files.
Also I don’t see language switcher on your site. How can I replicate the problem?

Thank you.
Regards,
Eva Kemp.

#153213 Copied In reply to: Blank page when switching language

Eva Kemp

Support staff

January 26, 2017 at 16:53

Hello,

You’re welcome.

Regards,
Eva Kemp.

#153153 Copied In reply to: My Account – Password Requirements

Eva Kemp

Support staff

January 26, 2017 at 16:52

Hello,

Could you please provide FTP credentials to check this issue?

Regards,
Eva Kemp.

#153151 Copied In reply to: Show more / toggle in brand description

Eva Kemp

Support staff

January 26, 2017 at 16:46

Hello,

Our comments aren’t loading to all pages, only on single posts, single product and project. Other pages have comments if there is Recent comments widget or the same VC element.
At first you wrote http://prntscr.com/e0i981 , and then http://prntscr.com/e0i57r .
So, do you have problem with default WordPress theme (Twenty Sixteen, for example)?

Regards,
Eva Kemp.

#153149 Copied In reply to: All comments are being loaded in every page

Eva Kemp

Support staff

January 26, 2017 at 14:54

Hello,

You’re welcome.

Regards,
Eva Kemp.

#153124 Copied In reply to: Blanco 3.5.3

Eva Kemp

Support staff

January 26, 2017 at 14:53

Hello,

Could you please check if the same issue persists with default WordPress theme (Twenty Sixteen)?
Let us know the result.

Regards,
Eva Kemp.

#153123 Copied In reply to: Shipping state not recognised

Eva Kemp

Support staff

January 26, 2017 at 13:17

Hello,

Blanco theme is compatible with WordPress 4.7 and WPEC 3.11.3 versions.

Regards,
Eva Kemp.

#153112 Copied In reply to: Blanco 3.5.3

Eva Kemp

Support staff

January 26, 2017 at 12:50

Hello,

By default the field should be named “Username or email”, not “Username or Email Address”. Have you changed anything?
Please provide WP Dashboard credentials as well.

Thank you.
Regards,
Eva Kemp.

#153111 Copied In reply to: login-form translate

Eva Kemp

Support staff

January 26, 2017 at 10:14

Hello,

Yes, that issue was fixed.
You can update the theme.

Regards,
Eva Kemp.

#153097 Copied In reply to: Royal Theme Update – Jan 24, 2017 – Question

Eva Kemp

Support staff

January 26, 2017 at 09:07

Hello,

I’ve added the code in Theme Options > Custom CSS > Custom CSS for desktop and width of this page https://aidacorp.com/job/23886/ is now the same as the width of default theme containter.
Clear browser cache and check. Do you want to decrease it more?

Regards,
Eva Kemp.

#153091 Copied In reply to: My Account – Password Requirements

Eva Kemp

Support staff

January 26, 2017 at 09:02

Hello,

Thank you for notification. I’ve forwarded your notices to our senior admins so they will fix it.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#153090 Copied In reply to: royal 2.9: spelling mistakes in style.css

Eva Kemp

Support staff

January 25, 2017 at 17:37

Hello,

Please provide FTP credentials for checking.

Thank you.
Regards,
Eva Kemp.

#153044 Copied In reply to: login-form translate

Eva Kemp

Support staff

January 25, 2017 at 17:35

Hello,

You’re welcome.

Regards,
Eva Kemp.

#153040 Copied In reply to: Problem in firefox

Eva Kemp

Support staff

January 25, 2017 at 16:54

Hello,

Please provide FTP and WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#153029 Copied In reply to: Error message backend ?!

Eva Kemp

Support staff

January 25, 2017 at 16:44

Hello,

There are only 4 icons available in Theme Options you can change.
Go to Theme Options > General > Header Settings > Shopping cart icon and choose an icon.

Regards,
Eva Kemp.

#153027 Copied In reply to: Car menu possibilite

Eva Kemp

Support staff

January 25, 2017 at 16:36

Hello,

Please show a page where you have issue and provide WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#153026 Copied In reply to: Breadcrums images size

Eva Kemp

Support staff

January 25, 2017 at 16:34

Hello,

Your site is under maintenance. I can’t view it. Please provide a link to registration page and give WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#153025 Copied In reply to: Registration Page
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Viewing 480 results - 451 through 480 (of 31,382 total)