Page 19 – 8theme.com

Forum Replies Created

Viewing 30 posts - 541 through 570 (of 31,382 total)

1 2 3 … 18 19 20 … 1,045 1,046 1,047

Eva Kemp

Support staff

January 19, 2017 at 19:05

Hello,

The problem is caused by the plugin “Social Stream for WordPress With Carousel”. Disable it and check the page.

Regards,
Eva Kemp.

#152489 Copied In reply to: Slider Issues

Eva Kemp

Support staff

January 19, 2017 at 19:00

Hello,

Please provide FTP credentials.

Regards,
Eva Kemp.

#152487 Copied In reply to: Owl slider adds class "last" to every 4th item in slider

Eva Kemp

Support staff

January 19, 2017 at 18:59

Hello,

Sorry, but your query is unclear. What container file do you mean? Please clarify what you need to edit.
Thank you.

Regards,
Eva Kemp.

#152486 Copied In reply to: My Account – Password Requirements
Eva Kemp

Support staff

January 19, 2017 at 18:56
Hello,

I’ve added this code in custom.css file:
```
.et-mega-search .button.active.filled {
   position: absolute;
}
```
Clear browser cache and check the page now.

Regards,
Eva Kemp.
#152485 Copied In reply to: third level menu
Eva Kemp

Support staff

January 19, 2017 at 16:38

Hello,

Unfortunately there is no such feature. You can order customization service https://www.8theme.com/customization-services/ and our specialists will help you as such modification is beyond our basic support scope.

Thank you.

#152467 Copied In reply to: 3 level submenus on megamenu.

Eva Kemp

Support staff

January 19, 2017 at 16:36

Hello,

Please update the theme to 3.0.3 version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#152466 Copied In reply to: Mobile Menu Cart not working

Eva Kemp

Support staff

January 19, 2017 at 16:19

Hello,

May I make changes in your style.css file?
Please confirm.

Thank you.
Regards,
Eva Kemp.

#152464 Copied In reply to: header color, footer color, link color changes

Eva Kemp

Support staff

January 19, 2017 at 16:12

Hello,

Sorry, but we didn’t test such plugins with the theme.
You can search for a plugin yourself and test its work.

Regards,
Eva Kemp.

#152461 Copied In reply to: Social media buttons to single blog posts

Eva Kemp

Support staff

January 19, 2017 at 14:42

Hello,

Could you please check if slow loading issue persists with default Woocommerce theme Storefront?

Thank you.
Regards,
Eva Kemp.

#152447 Copied In reply to: Theme/plugin problems – Slow admin & Site!

Eva Kemp

Support staff

January 19, 2017 at 14:37

Hello @aaronzhong,

Done. Please check your email address.

Regards,
Eva Kemp.

#152446 Copied In reply to: Checkout conflict with plugin WooCommerce Stripe Gateway 3.0.6

Eva Kemp

Support staff

January 19, 2017 at 14:16

Hello,

I don’t see any submenu on your site.
Could you please show a screenshot for better understanding?

Thank you.
Regards,
Eva Kemp.

#152445 Copied In reply to: 3 level submenus on megamenu.

Eva Kemp

Support staff

January 19, 2017 at 13:44

Hello,

Have you got the same issue when you switched to default WordPress theme (Twenty Sixteen)?

Please clarify.

Regards,
Eva Kemp.

#152443 Copied In reply to: All comments are being loaded in every page

Eva Kemp

Support staff

January 19, 2017 at 11:04

Hello,

You need do the following:
– go to framework/theme-functions.php
– find etheme_create_slider function
– copy it to child theme without if(!function_exists('etheme_create_slider')) {
– add to it this code http://prnt.sc/dxj40b
$first_slide_class = ( $_i === 1 ) ? 'your-first-slide-class' : '';
– and you’ll receive this result http://prnt.sc/dxj4p2

Regards,
Eva Kemp.

#152419 Copied In reply to: Owl slider adds class "last" to every 4th item in slider

Eva Kemp

Support staff

January 18, 2017 at 18:28

Hello,

You’re welcome.

Regards,
Eva Kemp.

#152342 Copied In reply to: Issues Since Updating WordPress

Eva Kemp

Support staff

January 18, 2017 at 18:27

Hello,

Please show a page where the issue persists.

Regards,
Eva Kemp.

#152341 Copied In reply to: Picture with text and coloured box

Eva Kemp

Support staff

January 18, 2017 at 18:09

Hello,

Please contact your hosting provider support and ask them to increase PHP Max Input Vars value to 5000 instead of the current 1000.
After that try to make changes.

Regards,
Eva Kemp.

#152338 Copied In reply to: Theme Issues

Eva Kemp

Support staff

January 18, 2017 at 16:32

Hello,

Please provide us with WP Dashboard credentials to check the issue.

Regards,
Eva Kemp.

#152321 Copied In reply to: Googlemaps / Javascript

Eva Kemp

Support staff

January 18, 2017 at 16:26

Hello,

We’ll notify our senior admins regarding your query.
They will discuss it.

Thank you.

#152319 Copied In reply to: Content "breaks" every time page is loaded (boxed layout)
Eva Kemp

Support staff

January 18, 2017 at 16:24
Hello,

Please add this code in custom.css file:
```
.cat-banner {
    display: none;
}
@media (min-width: 1200px){.wbm_category_banner_image {
    margin-left: 55px;
}}
```
You don’t need to pay for the theme update, just log in to ThemeForest account with your Envato credentials and find new theme archive in Downloads section.

Regards,
Eva Kemp.
#152318 Copied In reply to: Remove Product Category image from Product listing page
Eva Kemp

Support staff

January 18, 2017 at 16:18

Hello,

Please show a page where you want to customize the button and specify what shape you want to create for it.

Regards,
Eva Kemp.

#152317 Copied In reply to: Picture with text and coloured box

Eva Kemp

Support staff

January 18, 2017 at 16:17

Hello,

Please provide FTP and WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#152316 Copied In reply to: Theme Issues
Eva Kemp

Support staff

January 18, 2017 at 12:35
Hello,

6. Sorry, but there is no such widget.

7. Please add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.page-heading .woocommerce-breadcrumb {
   display: none;
}
```
8. A) Use this css code:
```
.header-type-17 .header-top {
    background-color: #1a1a1a;
}
```
Change color value to yours.

B) When you add the content, the icons will be removed automatically. If you don’t want to add any text for now, just add empty Text widget there.

C) You need use multi-currency plugin like https://wordpress.org/plugins/woocommerce-currency-switcher/ .

D) Please read here https://www.8theme.com/demo/docs/royal/#!/4_registration_page how to add Register link.

E) At first please create Registration page so the link appears in the top bar and then reply back.

9. Use this css code:
```
.woocommerce-MyAccount-navigation-link--dashboard {
    display: none;
}
```
Regards,
Eva Kemp.
#152245 Copied In reply to: Product page
Eva Kemp

Support staff

January 18, 2017 at 11:48

Hello,

Please provide your site url.

Thank you.
Regards,
Eva Kemp.

#152235 Copied In reply to: Remove borders on menu (header 11) and align add to carts
Eva Kemp

Support staff

January 18, 2017 at 11:36
Hello,

1. As for the fixed header, you have this css code in child style.css file:
```
.fixed-header-area {
    background: #eee;
}
```
Change the background color there.
Use this code to change menu items color in the fixed header:
```
.fixed-header-area .menu > li > a {
   color: #000;
}
.fixed-header-area .menu > li > a:hover {
   color: #000;
}
.fixed-header-area .menu > li.current-menu-item > a {
    color: #cda85c !important;
}
```
2. To change sidebar color on home page you need edit this code in your child style.css:
```
.sidebar-right {
    padding: 14px;
    border: 1px solid #ddd;
    background: #eee;
}
```
Change background color.

3. To change bottom footer color please use this css code:
```
.main-footer {
    background: red !important;
}
```
Change to your color value.

Have you tried settings different color in this code in child style.css?:
```
.footer-top.footer-top-2 {
    background: #eee;
}
```
Regards,
Eva Kemp.
#152233 Copied In reply to: header color, footer color, link color changes
Eva Kemp

Support staff

January 18, 2017 at 10:25

Hello,

As I see mobile menu is shown fine http://storage9.static.itmages.com/i/17/0118/h_1484731471_3341322_26c770be3f.jpeg .
Please show a screenshot of the issue.

Regards,
Eva Kemp.

#152228 Copied In reply to: Mobile Menu Not Hiding

Eva Kemp

Support staff

January 18, 2017 at 10:11

Hello,

You’re welcome.

Regards,
Eva Kemp.

#152225 Copied In reply to: simple: background image & centred main navigation

Eva Kemp

Support staff

January 17, 2017 at 17:29

Hello,

Please ask your hosting provider support to increase PHP Max Input Vars value to 5000 and after that try to set mega menu option.

Regards,
Eva Kemp.

#152170 Copied In reply to: Issues Since Updating WordPress

Eva Kemp

Support staff

January 17, 2017 at 17:15

Hello,

I’ve set Sidebar Position to “Without Sidebar” for both pages http://storage6.static.itmages.com/i/17/0117/h_1484669565_5619389_fbb45c98b0.jpeg . Please check them now.

You set “design” option for “Occassions and Gifts” menu item instead of “Mega menu”:
http://storage1.static.itmages.com/i/17/0117/h_1484669659_4901197_821d86fa8c.jpeg
Please correct this.

Regards,
Eva Kemp.

#152168 Copied In reply to: Issues Since Updating WordPress
Eva Kemp

Support staff

January 17, 2017 at 17:06
Hello,

1. To show background image you need add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.st-content {
    background-image: url('http://path_to_your_image');
}
```
2. Please add this code in Custom CSS for desktop:
```
.navbar-collapse.collapse {
    width: 800px;
    text-align: center;
    margin: 0 auto;
}
```
Regards,
Eva Kemp.
#152165 Copied In reply to: simple: background image & centred main navigation
Eva Kemp

Support staff

January 17, 2017 at 16:45

Hello,

As I see mega menu is working for Accessories menu. Please check it.
Please show on which pages you have a search bar.

Regards,
Eva Kemp.

#152157 Copied In reply to: Issues Since Updating WordPress
1 2 3 … 18 19 20 … 1,045 1,046 1,047

Viewing 570 results - 541 through 570 (of 31,382 total)