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Viewing 30 posts - 571 through 600 (of 31,382 total)

1 2 3 … 19 20 21 … 1,045 1,046 1,047

Eva Kemp

Support staff

January 17, 2017 at 16:37

Hello,

Please provide correct FTP and WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#152154 Copied In reply to: Content "breaks" every time page is loaded (boxed layout)

Eva Kemp

Support staff

January 17, 2017 at 16:21

Hello,

Yes, you can do this. Just go to Appearance > Widgets and add Woocommerce Product Categories widget to Shop Sidebar area and write the title in your language.

Regards,
Eva Kemp.

#152152 Copied In reply to: third level menu

Eva Kemp

Support staff

January 17, 2017 at 16:19

Hello,

You can use sliders ids, they are unique and use css code for each of them.
Also you can select how many items to show in product slider settings http://prntscr.com/dwp5un .

Regards,
Eva Kemp.

#152151 Copied In reply to: Owl slider adds class "last" to every 4th item in slider

Eva Kemp

Support staff

January 17, 2017 at 14:54

Hello,

So is your problem resolved?

Regards,
Eva Kemp.

#152126 Copied In reply to: Child theme 2

Eva Kemp

Support staff

January 17, 2017 at 11:16

Hello,

Sorry, but there is no option to import the whole demo.
Only basic data is included in the demo import.
I’ve sent the pages to your email address to import via Dashboard > Tools > Import.
Please check.

Regards,
Eva Kemp.

#152096 Copied In reply to: How to import WOOMan demo data

Eva Kemp

Support staff

January 17, 2017 at 11:08

Hello,

Could you please disable the restriction so we are able to see the site?

Thank you.
Regards,
Eva Kemp.

#152094 Copied In reply to: simple: background image & centred main navigation
Eva Kemp

Support staff

January 17, 2017 at 11:04
Hello,

1. You can change header background color in Theme Options > Color Scheme > Header Background.

2./3./4./5. To change menu color go to Theme Options > Color Scheme > Menu Background.
To change links color use this code in Theme Options > Custom CSS > Global Custom CSS or add the code in your child theme style.css file:
```
.menu > li > a {
   color: #000;
}
.menu > li > a:hover {
   color: #000;
}
.menu > li.current-menu-item > a {
    color: #cda85c !important;
}
```
Change color values to yours.

6. You have this code for footer background color in child theme style.css:
```
.footer-top.footer-top-2 {
    background: #eee;
}
```
Change it there.

7. Use this css code:
```
.footer-top.footer-top-2 div {
    color: #fff !important;
}
```
8./9. Add this css code in child style.css:
```
.menu-social-icons i {
    background-color: white;
    color: black;
}
```
Change color values to yours.

Regards,
Eva Kemp.
#152093 Copied In reply to: header color, footer color, link color changes
Eva Kemp

Support staff

January 17, 2017 at 10:45
Hello,

You can change container width using this css code in Theme Options > Custom CSS > Custom CSS for desktop:
```
.container {
    width: 1250px;
}
```
Regards,
Eva Kemp.
#152088 Copied In reply to: Widening Content Area for Specific Pages Only
Eva Kemp

Support staff

January 17, 2017 at 10:39

Hello,

Those requirements are related to Woocommerce. It’s configured in their files.
We recommend you to contact their support regarding your query.

Regards,
Eva Kemp.

#152085 Copied In reply to: My Account – Password Requirements

Eva Kemp

Support staff

January 17, 2017 at 10:23

Hello,

As I see your site is shown fine on mobile: http://storage9.static.itmages.com/i/17/0117/h_1484644998_7848710_4297996e3d.jpeg

Please clarify what exactly is incorrect and show screenshots.

Thank you.
Regards,
Eva Kemp.

#152079 Copied In reply to: mobile friendliness disappeared
Eva Kemp

Support staff

January 16, 2017 at 17:13
Hello @AntoinePopeye,

1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.header-type-6 .header .tbs span {
display: none:
}
```
2. You can try to use Polylang plugin. It’s free and only your translation files are used.

Regards,
Eva Kemp.
#152037 Copied In reply to: Difficult to Translate Royal Theme
Eva Kemp

Support staff

January 16, 2017 at 16:40

Hello @jbuchheit,

I checked this issue on my local installation and didn’t get it.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#152028 Copied In reply to: Difficult to Translate Royal Theme

Eva Kemp

Support staff

January 16, 2017 at 13:12

Hello,

Now I can’t access your site.
Please provide correct link.

Regards,
Eva Kemp.

#151967 Copied In reply to: Change appearance of categories page

Eva Kemp

Support staff

January 16, 2017 at 13:02

Hello,

Sorry, but such feature isn’t available.

Regards,
Eva Kemp.

#151964 Copied In reply to: Owl Carousel: Exclude current product

Eva Kemp

Support staff

January 16, 2017 at 12:36

Hello,

To use mega menu you need create a menu with items and subitems in Appearance > Menu. Then select in Theme Options > General > Menu Type > Mega Menu. Mega menu works only with Header Type 1, 3 or 4.

Regards,
Eva Kemp.

#151960 Copied In reply to: Megamenu

Eva Kemp

Support staff

January 13, 2017 at 16:17

Hello,

I checked your site and as I see the issue is related to the plugin, not to the theme. You need contact the plugin authors regarding your query.

Regards,
Eva Kemp.

#151834 Copied In reply to: Widening Content Area for Specific Pages Only

Eva Kemp

Support staff

January 13, 2017 at 15:33

Hello,

As I see stock status is shown http://storage2.static.itmages.com/i/17/0113/h_1484317979_9982212_c50c717084.jpeg .
Please check on your side.

Regards,
Eva Kemp.

#151823 Copied In reply to: Manage Stock Levels

Eva Kemp

Support staff

January 13, 2017 at 15:26

Hello,

I see this error on your side http://storage5.static.itmages.com/i/17/0113/h_1484317549_3114171_57120b6494.jpeg .
Please check it.

Best regards,
Eva Kemp.

#151820 Copied In reply to: Widening Content Area for Specific Pages Only

Eva Kemp

Support staff

January 13, 2017 at 15:02

Hello,

If you want to import xml files, then you can use WordPress Import
http://prntscr.com/dv4vmj
If you want to do this with another plugin or edit the files, then you need make changes in the child theme.
Also please check if your code works with default WordPress theme.

Regards,
Eva Kemp.

#151818 Copied In reply to: Mime types

Eva Kemp

Support staff

January 13, 2017 at 14:59

Hello,

As I see your page speed score is great https://gtmetrix.com/reports/armofsweden.se/fpzT8fYB . It has an A mark. If you wish you can disable Ajax Add to Cart option in Theme Options > E-Commerce > Single Product Page to speed up the site.
Also contact your hosting provider support regarding this notice http://prntscr.com/dv4nlg .

Regards,
Eva Kemp.

#151817 Copied In reply to: Page speed JS/CSS optimization

Eva Kemp

Support staff

January 13, 2017 at 14:56

Hello,

From your previous message I saw you resolved the problem, didn’t you?

Regards,
Eva Kemp.

#151816 Copied In reply to: Owl slider adds class "last" to every 4th item in slider

Eva Kemp

Support staff

January 13, 2017 at 13:04

Hello,

Yes, please upload your site to any web host to check this issue.
Provide us with FTP and WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#151804 Copied In reply to: Broken Variable Products

Eva Kemp

Support staff

January 13, 2017 at 12:39

Hello,

Sorry, but you have to edit the file as my colleague said.

Regards,
Eva Kemp.

#151801 Copied In reply to: Add text link to individual product page below attributes

Eva Kemp

Support staff

January 13, 2017 at 11:52

Hello,

1. I see footer on mobile correctly:
http://storage8.static.itmages.com/i/17/0113/h_1484304485_1842477_26171d925b.jpeg

What device are you checking in?

2. You can make 2 columns per row using this css code:
@media (max-width: 480px) {.products-grid .product {
width: 50% !important;
float: left;
}
.categories-mask h4 {
font-size: 16px;
}}

Regards,
Eva Kemp.

#151797 Copied In reply to: mobile View

Eva Kemp

Support staff

January 13, 2017 at 11:22

Hello,

Please provide your site url and WP Dashboard credentials.

Thank you.
Regards,
Eva Kemp.

#151792 Copied In reply to: payment method

Eva Kemp

Support staff

January 13, 2017 at 10:36

Hello,

Our developers are working on Woopress update, but XStore theme is more powerful and has more additional features and plugins. If you wish you can switch to XStore.

Regards,
Eva Kemp.

#151779 Copied In reply to: Woopress updates

Eva Kemp

Support staff

January 13, 2017 at 10:34

Hello,

Category pages are not included in demo data because you need create your own categories in Products > Categories.
As I see About Us page is already imported in Pages section.

Also now I can’t open your site. It’s just loading.
Are there any issues on your server?
Please check it.

Regards,
Eva Kemp.

#151778 Copied In reply to: How to import WOOMan demo data

Eva Kemp

Support staff

January 13, 2017 at 09:38

Hello,

If you want to add the content on right side of the top bar you can use Text widget in Appearance > Widgets and add it to “Right Side top bar area”.

Regards,
Eva Kemp.

#151769 Copied In reply to: Woocommerce Header adding new features

Eva Kemp

Support staff

January 13, 2017 at 07:48

Hello,

Sorry, but there is no such option by default.

Regards,
Eva Kemp.

#151747 Copied In reply to: Portfolio columns

Eva Kemp

Support staff

January 12, 2017 at 16:28

Hello,

I did nothing. I just checked the page, that’s all.

Regards,
Eva Kemp.

#151708 Copied In reply to: I can't edit any of my pages after the update?
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Viewing 600 results - 571 through 600 (of 31,382 total)