Page 24 – 8theme.com

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Viewing 30 posts - 691 through 720 (of 31,382 total)

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Eva Kemp

Support staff

January 3, 2017 at 11:45

Hello,

As you were already told demo data doesn’t contain all demo pages, only the basic ones. Other pages are created with help of Visual Composer editor to show what elements can be used.
If you need some specific page, please let us know, and we’ll describe how it can be created with Visual Composer.

Thank you.
Regards,
Eva Kemp.

#150744 Copied In reply to: Urgent please¡¡¡¡¡¡ Problem Initial configuration
Eva Kemp

Support staff

January 3, 2017 at 10:44
Hello,

3. Yes, you can use RGB color.

4. Have you added custom tab as described here https://docs.woocommerce.com/document/editing-product-data-tabs/ (section “Add a custom tab”) ?

5. I’ve edited the code to this in your test site:
```
add_filter( 'woocommerce_product_add_to_cart_text' , 'custom_woocommerce_product_add_to_cart_text' );
/**
 * custom_woocommerce_template_loop_add_to_cart
*/
function custom_woocommerce_product_add_to_cart_text() {
	global $product;
	
	$product_type = $product->product_type;
	
	switch ( $product_type ) {
		case 'variable':
			return __( 'Select options', 'woocommerce' );
		break;
	}
         
        switch ( $product_type ) {
		case 'simple':
			return __( 'IN WINKELMAND', 'woocommerce' );
		break;
	}
	
}
```
Please check.

6. I’ve divided a row into 4 columns and added Text blocks in your Static Block. Please check it on mobile now.

7. You need edit the file in the direcotry wp-content/plugins/woocommerce. Please read here http://eliteeternity.com/remove-product-description-headingtitle-woocommerce/

Regards,
Eva Kemp.
#150728 Copied In reply to: Product page
Eva Kemp

Support staff

December 31, 2016 at 10:08

Hello,

You can replace current search form editing the file wp-content/themes/woopress/header.php in line 85.

Regards,
Eva Kemp.

#150648 Copied In reply to: Search popup
Eva Kemp

Support staff

December 31, 2016 at 10:05
Hello,

Please add this code in Custom CSS for desktop section:
```
.wpcf7-form-control-wrap input[type="text"], .wpcf7-form-control-wrap textarea {
width: 555px;
}
```
Regards,
Eva Kemp.
#150647 Copied In reply to: 404 OOPS! PAGE NOT FOUND after install any demo theme
Eva Kemp

Support staff

December 31, 2016 at 09:33

Hello,

Are you experiencing this issue on MACOS?
Could you please check it on PC in different browsers?

Looking forward to your reply.
Regards,
Eva Kemp.

#150646 Copied In reply to: Changes in 8Theme Options Won't Save

Eva Kemp

Support staff

December 31, 2016 at 09:17

Hello,

The fix will be added in the next theme update.

Regards,
Eva Kemp.

#150645 Copied In reply to: Quick View when clicking product picture in shop.

Eva Kemp

Support staff

December 31, 2016 at 09:11

Hello,

You’re welcome.

Regards,
Eva Kemp.

#150643 Copied In reply to: Defective Cart Symbol Hover View

Eva Kemp

Support staff

December 30, 2016 at 17:31

Hello,

Sorry, but we can’t know the reason of your problem.
You can ask your hosting provider to check error logs if there are any notices and try to restore the site files and database from backup on your server.

Regards,
Eva Kemp.

#150615 Copied In reply to: All images lost

Eva Kemp

Support staff

December 30, 2016 at 16:04

Hello,

You can add the code in Theme Options > General > Google Analytics Code.

Regards,
Eva Kemp.

#150605 Copied In reply to: Google anayltcs with ecommerce

Eva Kemp

Support staff

December 30, 2016 at 14:12

Hello,

Sorry, but we don’t have your old files.
It’s not recommended to make changes in original style.css file.
You need modify styles in Theme Options > Custom CSS.
If you want to restore files you need contact your hosting provider support and ask them to restore your site from backup.

Regards,
Eva Kemp.

#150586 Copied In reply to: Problem with search results

Eva Kemp

Support staff

December 30, 2016 at 14:07

Hello,

You’re welcome.
Happy New Year!

Regards,
Eva Kemp.

#150584 Copied In reply to: Queries with Colour Filters & Activity Loader, Issues with Safari Browser

Eva Kemp

Support staff

December 30, 2016 at 14:03

Hello,

I’ve disabled Full Width option in Theme Options > Shop.
Please check your Shop page now.

Regards,
Eva Kemp.

#150583 Copied In reply to: Urgent please¡¡¡¡¡¡ Problem Initial configuration

Eva Kemp

Support staff

December 30, 2016 at 11:59

Hello,

The problem is related to JetPack plugin.
I’ve deactivated it via FTP. Please log in to WP Dashboard now.

Regards,
Eva Kemp.

#150579 Copied In reply to: Fatal Error when installing required plugins

Eva Kemp

Support staff

December 29, 2016 at 19:22

Hello,

Please provide FTP and WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#150531 Copied In reply to: Facebook post content

Eva Kemp

Support staff

December 29, 2016 at 19:16

Hello,

We didn’t remove your widgets or translations. Have you edited original theme files?

Regards,
Eva Kemp.

#150530 Copied In reply to: Problem with search results

Eva Kemp

Support staff

December 29, 2016 at 19:11

Hello,

Yes, you can update WordPress. Always create backup of site files and database before starting any update.

Regards,
Eva Kemp.

#150528 Copied In reply to: Is Royal Theme v2.8 WordPress 4.7 compatible?

Eva Kemp

Support staff

December 29, 2016 at 19:08

Hello,

As I see you have all basic pages installed.
Blog page layout can be set up in Theme Options > Blog Layout.
Please show the links from demo site you want to create and we’ll guide you how to do this.

Regards,
Eva Kemp.

#150526 Copied In reply to: Urgent please¡¡¡¡¡¡ Problem Initial configuration
Eva Kemp

Support staff

December 29, 2016 at 19:03
Hello,

1. Sorry, but there is no such feature.
2. Please add this code in Global Custom CSS:
```
.sidebar-widget.woocommerce.widget_products {
    border: 2px solid #0073b6;
}
.sidebar-widget.woocommerce.widget_products .widget-title {
    border-top: none;
    text-align: center;
}
.sidebar-widget.woocommerce.widget_products .product_list_widget {
    padding: 0 10px;
}
```
Regards,
Eva Kemp.
#150524 Copied In reply to: How to import Demo Data
Eva Kemp

Support staff

December 29, 2016 at 18:54

Hello,

As I see theme files are located in the directory wp-content/themes/Royal_Theme-v2.8/Royal_Theme/. Please rename “Royal_Theme-v2.8” to “royal” and move files to this folder, so the directory will be wp-content/themes/royal/.

If you activate Storefront theme your content will be saved, only template will be changed, but you’ll get it back once switch to Royal again.

Regards,
Eva Kemp.

#150523 Copied In reply to: Ajax add to cart issue

Eva Kemp

Support staff

December 29, 2016 at 18:39

Hello,

As I see you’re using Shopify on your site and not our theme. Please activate Royal theme at first and let us know.

Regards,
Eva Kemp.

#150522 Copied In reply to: Customize header

Eva Kemp

Support staff

December 29, 2016 at 18:33

Hello,

Please clear Facebook cache https://www.8theme.com/blog/clearing-facebooks-share-cache/ and check the post after that.

Regards,
Eva Kemp.

#150519 Copied In reply to: Facebook post content

Eva Kemp

Support staff

December 29, 2016 at 18:31

Hello,

1. Please ask your hosting provider support to deactivate “display_errors” function for your site.

2. Sorry, but there is no such feature. It’s related to Woocommerce plugin, not to the theme.

Regards,
Eva Kemp.

#150518 Copied In reply to: Queries with Colour Filters & Activity Loader, Issues with Safari Browser

Eva Kemp

Support staff

December 29, 2016 at 16:03

Hello,

Is your problem resolved and we can close the topic?

Regards,
Eva Kemp.

#150508 Copied In reply to: Theme Options causes Page Not Found 404 Error

Eva Kemp

Support staff

December 29, 2016 at 11:09

Hello,

You’re welcome.

Regards,
Eva Kemp.

#150481 Copied In reply to: Default Ecommerce 3

Eva Kemp

Support staff

December 29, 2016 at 11:08

Hello,

Please provide WP Dashboard and FTP credentials in Private Content.

Regards,
Eva Kemp.

#150480 Copied In reply to: Fatal Error when installing required plugins

Eva Kemp

Support staff

December 28, 2016 at 18:45

Hello,

Sorry, but I’m still getting this error:
Error: Connection timed out
Error: Could not connect to server

Is there any firewall on a server that blocks the access?

Regards,
Eva Kemp.

#150443 Copied In reply to: Theme Options causes Page Not Found 404 Error

Eva Kemp

Support staff

December 28, 2016 at 18:42

Hello,

Our demo installation contains only basic pages. All others can be created with Visual Composer editor.
Please specify what exactly you want to create on your site and we’ll help you with it.
Also provide WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#150442 Copied In reply to: Urgent please¡¡¡¡¡¡ Problem Initial configuration

Eva Kemp

Support staff

December 28, 2016 at 18:38

Hello,

You can use “Icon Box” element in Visual Composer editor to create such content.

Regards,
Eva Kemp.

#150439 Copied In reply to: How to import Demo Data
Eva Kemp

Support staff

December 28, 2016 at 18:30
Hello,

Please add this css code:
```
table td {
   border-top: none;
}
```
You can try to create such content in Visual Composer editor using Tabs element, then just copy the code and paste to short description.

Regards,
Eva Kemp.
#150438 Copied In reply to: Default Ecommerce 3
Eva Kemp

Support staff

December 28, 2016 at 18:26

Hello @Renato_Sousa,

Done. Please check your email address.

Regards,
Eva Kemp.

#150437 Copied In reply to: Stripe error in checkout
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