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Viewing 30 posts - 751 through 780 (of 31,382 total)

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Eva Kemp

Support staff

December 23, 2016 at 14:02

Hello,

Sorry, but there are still only Read permissions http://storage7.static.itmages.com/i/16/1223/h_1482498063_1738083_4530d9c179.jpeg .
Please change them to 755 for folders and 644 for files.
Ask your hosting provider support to do this.

Regards,
Eva Kemp.

#150018 Copied In reply to: website error

Eva Kemp

Support staff

December 23, 2016 at 11:33

Hello,

Such container width was set just to make site content more boxed, not full width. If you want you can set default bootstrap value 1170px.

Regards,
Eva Kemp.

#150006 Copied In reply to: Breakpoint 1199/1200px

Eva Kemp

Support staff

December 23, 2016 at 11:23

Hello,

Here is Engineer template on this site http://www.ntechindustry.co.th/n-tech/ . Please view the screenshot http://storage2.static.itmages.com/i/16/1223/h_1482488592_9343291_9103f9d60f.jpeg .

Regards,
Eva Kemp.

#150003 Copied In reply to: How to import Demo Data
Eva Kemp

Support staff

December 22, 2016 at 21:24
Hello,

Please try to edit Info List via backend editor instead of frontend.
As for the border on mobile, please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
body.bordered .body-border-left, body.bordered .body-border-right {
  width: 8px;
}
body.bordered .body-border-top, body.bordered .body-border-bottom {
    height: 8px;
}
```
Regards,
Eva Kemp.
#149969 Copied In reply to: Coding
Eva Kemp

Support staff

December 22, 2016 at 21:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149965 Copied In reply to: Social icons

Eva Kemp

Support staff

December 22, 2016 at 20:59

Hello,

Have you bought a separate license for a second domain?
Please note we provide support only for one site. So if you have the second license, then please provide your purchase codes (for the first and second sites).

Thank you.

#149963 Copied In reply to: Chat Console Not Working

Eva Kemp

Support staff

December 22, 2016 at 20:20

Hello,

You’re welcome.
Let us know if there are any questions.

Regards,
Eva Kemp.

#149958 Copied In reply to: Parallax view is not working

Eva Kemp

Support staff

December 22, 2016 at 20:14

Hello,

Sorry, but these questions are related to hosting queries. You should ask your hosting provider support to help you with database queries.

Regards,
Eva Kemp.

#149955 Copied In reply to: 404 OOPS! PAGE NOT FOUND after install any demo theme
Eva Kemp

Support staff

December 22, 2016 at 20:11
Hello,

I’ve added this code in Custom CSS for mobile section:
```
.sidebar-mobile-top > .row, .sidebar-mobile-top > .product > .row {
   display: block;
}
```
Please check the site on mobile now.

Regards,
Eva Kemp.
#149953 Copied In reply to: Mobile View – Trouble with viewing in other Android Phones
Eva Kemp

Support staff

December 22, 2016 at 19:52
Hello,

You can override container width of 970px using this css code in Global Custom CSS section:
```
@media (min-width: 992px){.container {
    width: 1070px !important;
}}
```
Regards,
Eva Kemp.
#149949 Copied In reply to: Breakpoint 1199/1200px
Eva Kemp

Support staff

December 22, 2016 at 19:43
Hello,

Sorry for a delay.

1. Add this code in Custom CSS for mobile section:
```
.page-id-38 span {
    font-size: 20px !important;
}
```
2. Please use this code:
```
.page-id-38 .col-md-3.sidebar.sidebar-right {
    position: absolute;
    top: 0;
    margin: 10px 0;
}
```
3. To change font for mobile menu use this css code:
```
.et-mobile-menu li a {
  font-size: 15px;
  font-family: "Open Sans";
}
```
Change values to yours.

4. Add the following css code to Custom CSS for mobile:
```
.banner .banner-content p {
    display: block;
}
```
5. Use this css code:
```
.page-id-51 .vc_custom_1478790448166 {
   display: none;
}
.page-id-51 .vc_row.vc_row-o-content-middle {
   min-height: 300px !important;
}
```
Regards,
Eva Kemp.
#149946 Copied In reply to: Responsive problems
Eva Kemp

Support staff

December 22, 2016 at 19:15

Hello,

Sorry for a delay.
New update should be expected approximately in a week or 2.

Regards,
Eva Kemp.

#149945 Copied In reply to: Social icons

Eva Kemp

Support staff

December 22, 2016 at 19:13

Hello,

Please upload your screenshots to any web storage (dropbox, for example) and provide us with a link.

Regards,
Eva Kemp.

#149944 Copied In reply to: Coding

Eva Kemp

Support staff

December 22, 2016 at 19:00

Hello,

I’ve installed Engineer template for you. Please check your front page.

Regards,
Eva Kemp.

#149943 Copied In reply to: How to import Demo Data

Eva Kemp

Support staff

December 22, 2016 at 17:34

Hello,

There is additional authorization on your site http://storage1.static.itmages.com/i/16/1222/h_1482424426_9321641_35c208f63c.jpeg . What are the credentials for it?
Also please provide FTP credentials.

Regards,
Eva Kemp.

#149938 Copied In reply to: Problem with search results

Eva Kemp

Support staff

December 22, 2016 at 15:51

Hello,

Sorry, but unfortunately there is no such feature. You can use some plugin for social icons where you can select position for them.

Regards,
Eva Kemp.

#149930 Copied In reply to: Transport share buttons below post title

Eva Kemp

Support staff

December 22, 2016 at 15:45

Hello,

Please show a page or post that you’re trying to share on Facebook.

Regards,
Eva Kemp.

#149928 Copied In reply to: Facebook post content

Eva Kemp

Support staff

December 22, 2016 at 13:26

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149918 Copied In reply to: Error with Swap Image – Featured Products

Eva Kemp

Support staff

December 22, 2016 at 12:54

Hello @danielddiego,

You’re welcome.

Regards,
Eva Kemp.

#149913 Copied In reply to: Stripe error in checkout
Eva Kemp

Support staff

December 22, 2016 at 12:53
Hello,

1. Yes, you’re right.

3. Please make sure parent Royal theme folder is named “royal” and and not “Royal_2.8” in wp-content/themes directory.

4. Add this code in Global Custom CSS:
```
#tab_additional_information, #tab_review {
    display: none;
}
```
5c. Sorry, but it requires additional customization.

6a. You can change the text in your translation files.

7b. Add this code in Global Custom CSS:
```
.single-post .thumbnails-x .zoom > i {
    background-color: transparent;
}
.single-post .post-slide .btn_group {
   display: none;
}
```
Regards,
Eva Kemp.
#149912 Copied In reply to: Default Ecommerce 3
Eva Kemp

Support staff

December 22, 2016 at 10:27

Hello,

Sorry, but your question is unclear. Could you please clarify with more details what you want to achieve?
Regards,
Eva Kemp.

#149880 Copied In reply to: Facebook post content

Eva Kemp

Support staff

December 22, 2016 at 10:25

Hello,

Font is rewritten in style.css file, that’s why there is a problem.
Unfortunately you have to change it via css for now.
Sorry for the inconveniences.

Regards,
Eva Kemp.

#149877 Copied In reply to: Issues with Royal theme since update

Eva Kemp

Support staff

December 22, 2016 at 10:10

Hello,

You can import it in Theme Options > Import/Export > select the template you need and click “Install Template” button.

Regards,
Eva Kemp.

#149872 Copied In reply to: how to import One Page demo into a specific page?

Eva Kemp

Support staff

December 21, 2016 at 21:44

Hello,

You need refer to Woocommerce documentation https://docs.woocommerce.com/document/editing-product-data-tabs/ to customize the tabs.

Regards,
Eva Kemp.

#149833 Copied In reply to: Changing Product Tabs

Eva Kemp

Support staff

December 21, 2016 at 21:31

Hello,

You can enable share icons in Theme Options > Blog Layout.
Unfortunately there is no option to move them.

Regards,
Eva Kemp.

#149832 Copied In reply to: Transport share buttons below post title

Eva Kemp

Support staff

December 21, 2016 at 21:06

Hello,

Unfortunately no, you have to divide the menu into 2 parts.

Regards,
Eva Kemp.

#149828 Copied In reply to: Menu to the left and right with centered logo
Eva Kemp

Support staff

December 21, 2016 at 20:57
Hello,

1. Please add this code in child style.css:
```
.menu > li a, .page-heading .title {
    font-family: Georgia;
}
```
2. I’ve readded the widget in Appearance > Widgets.
Please check now.

Regards,
Eva Kemp.
#149825 Copied In reply to: Issues with Royal theme since update
Eva Kemp

Support staff

December 21, 2016 at 20:29

Hello,

If you want to create one page menu, you can read here https://www.8theme.com/demo/docs/royal/#!/3_one_page how to do this.

Regards,
Eva Kemp.

#149823 Copied In reply to: how to import One Page demo into a specific page?

Eva Kemp

Support staff

December 21, 2016 at 20:27

Hello,

Sorry, but I can’t see the image, only this http://storage7.static.itmages.com/i/16/1221/h_1482348384_1209572_98b06e80c0.jpeg .
Please show our demo link what demo template you want to install.

Thank you.
Regards,
Eva Kemp.

#149822 Copied In reply to: How to import Demo Data

Eva Kemp

Support staff

December 21, 2016 at 20:01

Hello @danielddiego,

We’ve sent the archive checkout.zip to your email address. Extract it and upload to wp-content/themes/royal/woocommerce directory. Overwrite the current “checkout” folder.

Regards,
Eva Kemp.

#149820 Copied In reply to: Stripe error in checkout
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Viewing 780 results - 751 through 780 (of 31,382 total)