Page 27 – 8theme.com

Forum Replies Created

Viewing 30 posts - 781 through 810 (of 31,382 total)

1 2 3 … 26 27 28 … 1,045 1,046 1,047

Eva Kemp

Support staff

December 21, 2016 at 19:57

Hello,

I was able to add Info List item and browser didn’t reload.
Please check it in other browsers.

As I see boarder is present on your site. Could you please show a screenshot what you want to achieve?

Thank you for the feedback. We appreciate it very much!

Regards,
Eva Kemp.

#149819 Copied In reply to: Coding

Eva Kemp

Support staff

December 21, 2016 at 14:26

Hello,

Please provide WP Dashboard credentials.

Regards,
Eva Kemp.

#149778 Copied In reply to: unknown space in VC

Eva Kemp

Support staff

December 21, 2016 at 14:21

Hello,

We can’t view your screenshot. Could you reupload it?
Also please provide WP admin credentials in private content.

Regards,
Eva Kemp.

#149777 Copied In reply to: How to import Demo Data

Eva Kemp

Support staff

December 21, 2016 at 14:10

Hello,

These errors will be fixed in the next theme update.
Please take our apologies.

Regards,
Eva Kemp.

#149774 Copied In reply to: google`s structured data testing tool error

Eva Kemp

Support staff

December 21, 2016 at 13:59

Hello @srtktgl,

Are you unable to change logo?
We need to investigate it, that’s why your credentials to WP Dashboard are required.

Thank you.
Regards,
Eva Kemp.

#149769 Copied In reply to: Logo will not change

Eva Kemp

Support staff

December 21, 2016 at 13:37

Hello,

Sorry, but there is no such option.

Regards,
Eva Kemp.

#149766 Copied In reply to: Related Products Slider

Eva Kemp

Support staff

December 21, 2016 at 13:30

Hello,

Please send your request via this form https://www.8theme.com/customization-services/ and our specialists will help you.

Regards,
Eva Kemp.

#149765 Copied In reply to: illogical product breadcrumbs

Eva Kemp

Support staff

December 21, 2016 at 13:28

Hello,

The credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#149764 Copied In reply to: Mobile View – Trouble with viewing in other Android Phones
Eva Kemp

Support staff

December 21, 2016 at 12:46
Hello,

1. You need select static block in product editor page in Additional Information Block http://storage3.static.itmages.com/i/16/1221/h_1482319387_1006182_2024c83d93.jpeg like I did for this product https://www.atelierchristian.nl/webshop/niet-gecategoriseerd/juwelier-christian-catalogus-p-3/ .
To stretch it I selected “Stretch Row and content” option in your Static Block http://storage5.static.itmages.com/i/16/1221/h_1482319753_9980575_ef27acf4ee.jpeg .

2. Please show a page where you see grey stripes.

3. Upload royal-child folder from the theme package to wp-content/themes directory and activate child theme in Appearance > Themes.

4a. You can re-order tabs as described in Woocommerce documentation https://docs.woocommerce.com/document/editing-product-data-tabs/ .

4b. Woocommerce documentation https://docs.woocommerce.com/document/editing-product-data-tabs/ has instruction how to add custom tab.

5a. You can translate them in .po file in wp-content/themes/royal/languages directory https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate .

5b. Add this code in Global Custom CSS:
```
.product-information .email-link {
 display: none;
}
```
5c. You need edit the code in wp-content/themes/royal/framework/woo.php in lines 858-871.

5d. Please read the documentation how to translate the theme (see “5a”).

6a. Please use this css code:
```
.header-type-17 .header-top .header-search span {
    display: none;
}
```
6b. To change search function will require additional customization which is beyond our basic support scope. Sorry.

6c. Yes, change it in translation file.

7a. Use this css code:
```
.single-post .wp-picture {
   display: none;
}
```
7b. Sorry, but I don’t see the yellow box with the words ‘More Details’. Could you please show a screenshot?

Regards,
Eva Kemp.
#149761 Copied In reply to: Default Ecommerce 3
Eva Kemp

Support staff

December 21, 2016 at 11:55

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149752 Copied In reply to: Your template doesn’t specify image sizes so it looks like they are missing ?
Eva Kemp

Support staff

December 21, 2016 at 11:49
Hello,

Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.banner .banner-content p {
    display: block;
}
```
Regards,
Eva Kemp.
#149748 Copied In reply to: responsive problems
Eva Kemp

Support staff

December 21, 2016 at 11:37

Hello,

Please show a page where you see that.

Thank you.
Regards,
Eva Kemp.

#149744 Copied In reply to: unknown space in VC

Eva Kemp

Support staff

December 21, 2016 at 11:22

Hello,

Unfortunately there is no such possibility. Sorry.

Regards,
Eva Kemp.

#149742 Copied In reply to: VC Brand slider number of items

Eva Kemp

Support staff

December 21, 2016 at 11:13

Hello,

Please disable demo footer blocks in Theme Options > Footer and add your content in Appearance > Widgets > Footer Copyright and Footer Links.

Regards,
Eva Kemp.

#149740 Copied In reply to: Change Font Style Stock Information

Eva Kemp

Support staff

December 21, 2016 at 09:13

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149727 Copied In reply to: lowest footer edit

Eva Kemp

Support staff

December 20, 2016 at 21:08

Hello,

Please show a page where you see such social icons.

Thank you.
Regards,
Eva Kemp.

#149707 Copied In reply to: Social share

Eva Kemp

Support staff

December 20, 2016 at 21:03

Hello,

To get the category closed you need edit the file wp-content/themes/royal/js/etheme.js. Find and comment out line 1828
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

Regards,
Eva Kemp.

#149705 Copied In reply to: Coding

Eva Kemp

Support staff

December 20, 2016 at 20:57

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149702 Copied In reply to: footer promotion

Eva Kemp

Support staff

December 20, 2016 at 20:56

Hello,

I don’t see such issue on your site http://storage4.static.itmages.com/i/16/1220/h_1482263773_1116886_211a2c8f61.jpeg .
Try to clear browser cache and check again.

Regards,
Eva Kemp.

#149701 Copied In reply to: Menu suddenly appears bigger!

Eva Kemp

Support staff

December 20, 2016 at 20:54

Hello,

Disable demo footer in Theme Options > Footer > Show footer demo blocks > Off and your content in Appearance > Widgets > Footer Copyright and Footer Links.

Regards,
Eva Kemp.

#149700 Copied In reply to: lowest footer edit
Eva Kemp

Support staff

December 20, 2016 at 17:42
Hello,

Add this code in Custom CSS for mobile:
```
.banner .banner-content h5 {
    display: block;
}
```
Regards,
Eva Kemp.
#149690 Copied In reply to: footer promotion
Eva Kemp

Support staff

December 20, 2016 at 17:00

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149677 Copied In reply to: how do i get rid of the social icons?
Eva Kemp

Support staff

December 20, 2016 at 16:59
Hello,

If you want to get the same result as on the demo you need add Text element in Static Block and add this content:
```
     <div class="banner align-center valign-middle cursor-pointer hover-reduction">
     <div class="banner-content">
      <div class="banner-inner">
       <h5 class="margin0">Discover the new summer collection</h5>
       <hr class="divider horizontal-break margin0" />
       <h1 class="margin0" style="font-size: 48px; font-family: 'Bodoni_regular';">Casual</h1>
       <hr class="divider horizontal-break margin0" />
       <h6 class="margin0">Its all about the details</h6>
      </div>
     </div>
    <a href="https://www.8theme.com/demo/royal/wp-content/uploads/2014/04/banner_footer.jpg"><img class="alignnone size-full wp-image-14901" src="https://www.8theme.com/demo/royal/wp-content/uploads/2014/04/banner_footer.jpg" alt="banner_footer" width="270" height="327" /></a>
    </div>
```
Regards,
Eva Kemp.
#149674 Copied In reply to: footer promotion
Eva Kemp

Support staff

December 20, 2016 at 16:55
Hello,

Please add this code in Global Custom CSS:
```
.header-type-6 .header .tbs span {
   display: none;
}
```
Regards,
Eva Kemp.
#149672 Copied In reply to: how do i get rid of the social icons?
Eva Kemp

Support staff

December 20, 2016 at 16:51

Hello,

This is Banner element in Visual Composer editor.
Try to use it.

Regards,
Eva Kemp.

#149669 Copied In reply to: footer promotion

Eva Kemp

Support staff

December 20, 2016 at 16:50

Hello,

There is no only one file for the theme, it contain different files in the “royal” folder. I tried to edit Info List item and didn’t get any errors.
Please show a page where you added this element. Does the issue persist in one browser or in different ones?

Regards,
Eva Kemp.

#149668 Copied In reply to: Coding

Eva Kemp

Support staff

December 20, 2016 at 16:38

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149663 Copied In reply to: how to edit top header icons?
Eva Kemp

Support staff

December 20, 2016 at 16:37
Hello,

4b. Upload your image in WP Dashboard > Media, copy a link of the image from there and insert to <img> tag.
4c. Edit the code in shortcodes.php file:
```
<a href="http://pinterest.com/pin/create/button/?url='.$permalink.'&media='.$image.'&description='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Pinterest', ET_DOMAIN).'" target="_blank">
	                        <i class="ico-pinterest"></i>
```
to this:
```
<a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
	                        <i class="ico-instagram"></i>
```
and replace this string 'pinterest' => 1, in line 1977 with this 'instagram' => 1,

12. Yes, this is weird that it works for test site only. Unfortunately for now I can’t find the reason of it. Sorry.

Regards,
Eva Kemp.
#149662 Copied In reply to: Default Ecommerce Theme 2
Eva Kemp

Support staff

December 20, 2016 at 16:24

Hello,

how to change the ‘return to shop’ in the empty cart and the no result search?

You need edit the file wp-content/themes/royal/woocommerce/loop/no-products-found.php.

how to change the copyright link? but got the same style like the demo one?

Have you created your own footer using Static Blocks as described here https://www.8theme.com/demo/docs/royal/#!/9_footer ?

As for Woocommerce email notifications please refer to this link https://wordpress.org/support/topic/edit-all-woocommerce-email-notification-content/ .

Regards,
Eva Kemp.

#149661 Copied In reply to: Change Font Style Stock Information
Eva Kemp

Support staff

December 20, 2016 at 11:27
Hello,

Sorry for a delay.
Please try this code in Custom CSS for mobile section:
```
.vc_custom_1481812895309 {
   padding-left: 100px;
}
.vc_custom_1481812904624 {
  padding-left: 80px;
}
.vc_custom_1481812915053 {
   padding-left: 180px;
}
.vc_custom_1481812876819 {
    padding-left: 180px;
    padding-top: 50px;
}
```
The background image will be distorted if we stretch it vertically to fill the whole section.
As for the icons I don’t see the issue:
http://storage2.static.itmages.com/i/16/1220/h_1482229620_5309311_759de01586.jpeg

Regards,
Eva Kemp.
#149614 Copied In reply to: Responsive problems
1 2 3 … 26 27 28 … 1,045 1,046 1,047

Viewing 810 results - 781 through 810 (of 31,382 total)