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Viewing 30 posts - 811 through 840 (of 31,382 total)

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Eva Kemp

Support staff

December 20, 2016 at 10:29
Hello,

Try to add this code in Theme Options > Custom CSS > Custom CSS for desktop:
```
.wpcf7-form-control-wrap textarea {
   width: 750px;
}
```
Regards,
Eva Kemp.
#149607 Copied In reply to: edit contact form 7 textarea size
Eva Kemp

Support staff

December 19, 2016 at 20:25

Hello,

As I see your contact form is shown properly http://storage5.static.itmages.com/i/16/1219/h_1482175467_2642746_1f36c6ce48.jpeg .
Please show a screenshot what you want to modify there.

Thank you.
Regards,
Eva Kemp.

#149568 Copied In reply to: edit contact form 7 textarea size

Eva Kemp

Support staff

December 19, 2016 at 20:22

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149566 Copied In reply to: mobile version shop page
Eva Kemp

Support staff

December 19, 2016 at 20:21
Hello,

Add this code in Custom CSS for mobile section:
```
.single-product .carousel-area .owl-carousel .owl-item {
   width: 165px !important;
}
```
Regards,
Eva Kemp.
#149564 Copied In reply to: product single page and mobile version
Eva Kemp

Support staff

December 19, 2016 at 20:14

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149558 Copied In reply to: Shop page issue, product slider, multiple sidebar, white screen

Eva Kemp

Support staff

December 19, 2016 at 20:12

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149556 Copied In reply to: product image size

Eva Kemp

Support staff

December 19, 2016 at 20:10

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149554 Copied In reply to: Product Slider

Eva Kemp

Support staff

December 19, 2016 at 19:51

Hello,

Please provide us with WP admin credentials in Private Content.

Regards,
Eva Kemp.

#149549 Copied In reply to: Problem with search results

Eva Kemp

Support staff

December 19, 2016 at 19:46

Hello,

Please use 8theme Products element, not Woo products.

Regards,
Eva Kemp.

#149546 Copied In reply to: Shop page issue, product slider, multiple sidebar, white screen
Eva Kemp

Support staff

December 19, 2016 at 19:43
Hello,

Sorry, but there is no side menu for categories on mobile.
You can show 2 products per row using this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.products-grid .product {
  width: 50% !important;
}
```
Regards,
Eva Kemp.
#149544 Copied In reply to: mobile version shop page
Eva Kemp

Support staff

December 19, 2016 at 19:37

Hello,

You can show sidebar with brand logo at the bottom, go to Theme Options > Products Page Layout > Sidebar position for responsive layout > select “Bottom”.

Regards,
Eva Kemp.

#149543 Copied In reply to: product single page and mobile version

Eva Kemp

Support staff

December 19, 2016 at 19:30

Hello,

Please show a page where contact form is added.

Regards,
Eva Kemp.

#149541 Copied In reply to: edit contact form 7 textarea size

Eva Kemp

Support staff

December 19, 2016 at 19:28

Hello,

You need create footer in Static Blocks https://www.8theme.com/demo/docs/royal/#!/9_footer .

Regards,
Eva Kemp.

#149540 Copied In reply to: how to edit footer?

Eva Kemp

Support staff

December 19, 2016 at 19:26

Hello,

To add your own content in top bar, go to Appearance > Widgets > Left Side top bar area and add your widgets.
To replace social icons goto Theme Options > Header > Header custom HTML.

Regards,
Eva Kemp.

#149539 Copied In reply to: how to edit top header icons?

Eva Kemp

Support staff

December 19, 2016 at 19:23

Hello,

The code for separator is related to Visual Composer. Could you please check if the same issue persists if you activate default WordPress theme?
If so you need contact Visual Composer authors and let them fix this bug.

Regards,
Eva Kemp.

#149538 Copied In reply to: IE Explorer not working

Eva Kemp

Support staff

December 19, 2016 at 18:58

Hello,

Unfortunately there is so such option. You can use Products element in Visual Composer editor and write products ids which you want to display.

Regards,
Eva Kemp.

#149534 Copied In reply to: Product Slider

Eva Kemp

Support staff

December 19, 2016 at 18:53

Hello,

Your original image should have sizes 1,425px × 1,900px approximately.
Are you experiencing any difficulties with the sizes from documentation?

Regards,
Eva Kemp.

#149532 Copied In reply to: product image size

Eva Kemp

Support staff

December 19, 2016 at 18:51

Hello,

You need enable gzip compression on your server, you need contact your hosting provider support to do this.
Also read these articles:
http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
https://www.mvestormedia.com/leverage-browser-caching-w3-total-cache/
http://technumero.com/internet/how-to-leverage-browser-caching-wordpress/3213

Regards,
Eva Kemp.

#149530 Copied In reply to: Site slow

Eva Kemp

Support staff

December 19, 2016 at 17:11

Hello,

2. You can create attributes in Products > Attributes and show them in sidebar using “Woocommerce Layered Nav” widget. Please note in this case attributes should be assigned to variable products https://docs.woocommerce.com/document/variable-product/ .

3./4. You can use Products element in Visual Composer editor to display products in grid or slider.

5. Edit a page and on the right side you’ll see “Page Layout” box, select “Without Sidebar” for “Sidebar Position” field.

6. You can use one size. Your original image should be 1,425px × 1,900px approximately.

Regards,
Eva Kemp.

#149503 Copied In reply to: Shop page issue, product slider, multiple sidebar, white screen

Eva Kemp

Support staff

December 19, 2016 at 17:05

Hello,

Seems the problem is related that our theme doesn’t use updated font awesome icons.
They should be updated in the next theme version.

Please take our apologies for that.

Regards,
Eva Kemp.

#149496 Copied In reply to: Social icons

Eva Kemp

Support staff

December 19, 2016 at 12:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149458 Copied In reply to: demo content

Eva Kemp

Support staff

December 19, 2016 at 10:48

Hello,

1. Go to Woocommerce > Settings > Products > Display > Shop Page Display, select “Show products”.

2. Sidebar on Shop page is only one, you can add more sidebars, only more widgets. You can do this in Appearance > Widgets > Shop Sidebar. To add Brands to sidebar, at first create brands in Products > Brands, assign them to products and add “8theme – Brands Filter” to Shop Sidebar. To re-arrange categories, go to Products > Categories and drag categories in the order you need. Then go to Appearance > Widgets > Shop Sidebar and add Woocommerce Product Categories widget, in the field “Order by” you need choose “Category Order”.

3. Have you bought XStore theme or Royal?

4. Try to enable debug mode in wp-config.php file https://codex.wordpress.org/Debugging_in_WordPress and check if there are any errors on the site. Let us know the result.

Regards,
Eva Kemp.

#149438 Copied In reply to: Shop page issue, product slider, multiple sidebar, white screen

Eva Kemp

Support staff

December 16, 2016 at 17:57

Hello,

Could you please take a video and show the problem as we can’t get your point?
Would be much appreciated.

Thank you.

#149345 Copied In reply to: Breakpoint 1199/1200px

Eva Kemp

Support staff

December 16, 2016 at 17:40

Hello,

Please provide FTP credentials to check the issue.

Regards,
Eva Kemp.

#149342 Copied In reply to: Social icons

Eva Kemp

Support staff

December 16, 2016 at 17:35

Hello,

Have you enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General (at the bottom)?
Please enable it and check footer on Contact page after that.

Regards,
Eva Kemp.

#149341 Copied In reply to: menu background

Eva Kemp

Support staff

December 16, 2016 at 17:29

Hello,

You can use Info List element in Visual Composer editor.
Please try it.

Regards,
Eva Kemp.

#149339 Copied In reply to: Overview pages

Eva Kemp

Support staff

December 16, 2016 at 17:18

Hello,

As I see option “Show Page Heading” is enabled on About Us page http://storage5.static.itmages.com/i/16/1216/h_1481904852_7469994_4345820e3c.jpeg .
Disable it.

Header image is added via row settings in Visual Composer editor http://storage8.static.itmages.com/i/16/1216/h_1481905101_4009479_5df79ddfcc.jpeg .

Regards,
Eva Kemp.

#149335 Copied In reply to: Change Font Style Stock Information

Eva Kemp

Support staff

December 16, 2016 at 16:10

Hello,

The reason is you have 0 (zero) products for newly created categories. Assign them to some products and check after that.

Regards,
Eva Kemp.

#149317 Copied In reply to: Problem organizing product categories

Eva Kemp

Support staff

December 16, 2016 at 16:02

Hello,

Go to Theme Options > Shop > Checkout page and select “Default”. Coupon field will appear with this layout.

Regards,
Eva Kemp.

#149313 Copied In reply to: Apply Coupon on Checkout page

Eva Kemp

Support staff

December 16, 2016 at 10:33

Hello,

Please show on a screenshot what you want to remove.

Thank you.

#149259 Copied In reply to: Deactivate fancy tekst on mobile
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Viewing 840 results - 811 through 840 (of 31,382 total)