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Viewing 30 posts - 871 through 900 (of 31,382 total)

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Eva Kemp

Support staff

December 14, 2016 at 19:00
Hello,

Please add this code in Global Custom CSS:
```
.vc_btn3.vc_btn3-color-orange.vc_btn3-style-modern {
   border-color: #FCDC81 !important;
   background-color: #FCDC81 !important;
}
```
Regards,
Eva Kemp.
#149093 Copied In reply to: Custom colour call to action button
Eva Kemp

Support staff

December 14, 2016 at 18:57

Hello,

Sorry, but I don’t see any issues on your screenshots. Elements are shown properly and fit screen size. Where do you want them to be moved to?

Regards,
Eva Kemp.

#149092 Copied In reply to: Breakpoint 1199/1200px

Eva Kemp

Support staff

December 14, 2016 at 18:44

Hello,

Please show pages where you want the separator of black color.

Regards,
Eva Kemp.

#149091 Copied In reply to: change fonts colour seperator with text

Eva Kemp

Support staff

December 14, 2016 at 18:40

Hello,

Are you reinstalling WordPress now?
We can’t access your site.

Regards,
Eva Kemp.

#149088 Copied In reply to: Remove Excerpt length from posts

Eva Kemp

Support staff

December 14, 2016 at 18:38

Hello,

This is what I see on mobile http://prntscr.com/djevrk and this layout is correct, only slider needs to be fixed (change its sizes in Revolution Slider settings).

Regards,
Eva Kemp.

#149087 Copied In reply to: Mobile view

Eva Kemp

Support staff

December 14, 2016 at 18:35

Hello,

On the link you provided I see WordPress installation process http://storage8.static.itmages.com/i/16/1214/h_1481736963_3194880_1599eff5e8.jpeg .
Are you reinstalling the site?

Regards,
Eva Kemp.

#149084 Copied In reply to: Responsive problems

Eva Kemp

Support staff

December 14, 2016 at 17:00

Hello,

You’re welcome.

Regards,
Eva Kemp.

#149067 Copied In reply to: Cart button

Eva Kemp

Support staff

December 14, 2016 at 16:37

Hello,

Are you using Product Categories element in Visual Composer editor?
Please provide WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#149064 Copied In reply to: Cosplay webshop

Eva Kemp

Support staff

December 14, 2016 at 16:01

Hello,

Please show a page where you want to modify button color.

Regards,
Eva Kemp.

#149061 Copied In reply to: Custom colour call to action button

Eva Kemp

Support staff

December 14, 2016 at 14:24

Hello,

You’ll update Woocommerce in wp-content/plugins directory, but changes were made in wp-content/themes/royal/woocommerce directory and they will be included in the next theme update.

Regards,
Eva Kemp.

#149046 Copied In reply to: WooCommerce v2.6.9 – STRIPE Issues?

Eva Kemp

Support staff

December 14, 2016 at 13:19

Hello,

I didn’t find the code in Custom CSS for desktop section, so I’ve added it and products are shown fine now.
Please check.

Regards,
Eva Kemp.

#149038 Copied In reply to: Displacement of products

Eva Kemp

Support staff

December 14, 2016 at 13:08

Hello,

Try to change slider sizes in Revolution Slider settings, edit your slider and set sizes for different layouts http://storage3.static.itmages.com/i/16/1214/h_1481717371_6411067_7be2090ca5.jpeg .

Regards,
Eva Kemp.

#149035 Copied In reply to: Slider Revolution Default Ecommerce theme

Eva Kemp

Support staff

December 14, 2016 at 12:34

Hello,

What exactly do you want to change in “share” shortcode?

12. Try to add this code in Widget Title field:
<a href="http://google.com">Trends</a>
Change google.com to your page url.

Regards,
Eva Kemp.

#149030 Copied In reply to: Default Ecommerce Theme 2

Eva Kemp

Support staff

December 14, 2016 at 09:11

Hello,

You’re welcome.

Regards,
Eva Kemp.

#148991 Copied In reply to: Hide image title when mouseover in product archive

Eva Kemp

Support staff

December 13, 2016 at 20:49

Hello,

We’ll take your notice into our account and pass it to our developers. Perhaps they will add that feature in one of the theme updates.

Thank you.
Regards,
Eva Kemp.

#148957 Copied In reply to: Filter Bar Of Xtore

Eva Kemp

Support staff

December 13, 2016 at 20:47

Hello,

You’re welcome.

Regards,
Eva Kemp.

#148955 Copied In reply to: My Account Page

Eva Kemp

Support staff

December 13, 2016 at 20:46

Hello,

Please provide WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#148954 Copied In reply to: Responsive problems

Eva Kemp

Support staff

December 13, 2016 at 20:43

Hello,

Please show the page where you want to remove excerpts and provide WP Dashboard credentials.

Regards,
Eva Kemp.

#148952 Copied In reply to: Remove Excerpt length from posts
Eva Kemp

Support staff

December 13, 2016 at 20:41
Hello,

Please try this css code:
```
.navbar {
   padding: 0px 0 !important;
}
.bc-type-5 {
    padding: 10px 0 !important;
}
.page-content {
   margin-top: 10px;
}
```
Regards,
Eva Kemp.
#148951 Copied In reply to: Menu
Eva Kemp

Support staff

December 13, 2016 at 20:33

Hello,

Sorry, but your question is unclear.
As I see your site is shown fine on mobile.
Please clarify with more details.

Regards,
Eva Kemp.

#148950 Copied In reply to: Mobile view
Eva Kemp

Support staff

December 13, 2016 at 20:28
Hello,

8. Add this code in Global Custom CSS:
```
.back-history {
  display: none;
}
```
9. Use this css code:
```
.group_table td.label { 
   white-space: normal;
}
```
19. You can speed up the site following the suggestions from these articles:
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

11. I don’t see Facebook icon on Wishlist page. Please re-add it.

4. a) Please use this css code:
```
.top-bar #fcs_widget-5:before {
content: '';
display: inline-block;
width: 1px;
height: 7px;
background: #fff;
margin: 7px 12px 0;
}
```
c) You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1965).

7. Sorry, but no. As I told you it was made for demo only.

Regards,
Eva Kemp.
#148948 Copied In reply to: Default Ecommerce Theme 2
Eva Kemp

Support staff

December 13, 2016 at 19:57

Hello,

We didn’t find any issues with new Woocommerce version. You can update it, but create a backup before as always before starting any update process.

Regards,
Eva Kemp.

#148945 Copied In reply to: WooCommerce v2.6.9 – STRIPE Issues?

Eva Kemp

Support staff

December 13, 2016 at 19:55

Hello,

We also need FTP login data.
Please provide it as well.

Thank you.
Regards,
Eva Kemp.

#148943 Copied In reply to: Error with Swap Image – Featured Products
Eva Kemp

Support staff

December 13, 2016 at 19:51
Hello,

Please try this code in functions.php file:
```
function add_custom_script(){
?>
<script>
jQuery(document).ready(function($){
jQuery('img').removeAttr('title');
});
</script>
<?php
}
add_action('wp_footer', 'add_custom_script');
```
Regards,
Eva Kemp.
#148941 Copied In reply to: Hide image title when mouseover in product archive
Eva Kemp

Support staff

December 13, 2016 at 19:44
Hello,

3. Please add this code in Custom CSS:
```
.page-id-20952 .carousel-area .product-content-image img {
    width: 100%;
}
```
Regards,
Eva Kemp.
#148939 Copied In reply to: Look Book questions
Eva Kemp

Support staff

December 13, 2016 at 19:40

Hello,

You can take screenshots and upload them to any web storage (dropbox, google, etc.) and provide links.
As I see image is shown properly https://www.dropbox.com/s/kuduc1qr3wdh5bp/Selection_225.jpg?dl=0 .
What devices do you have problem?

Regards,
Eva Kemp.

#148938 Copied In reply to: Slider Revolution Default Ecommerce theme
Eva Kemp

Support staff

December 13, 2016 at 19:36
Hello,

Please also use this css code:
```
.product-content-image img {
    height: 220px;
}
```
Regards,
Eva Kemp.
#148936 Copied In reply to: Displacement of products
Eva Kemp

Support staff

December 13, 2016 at 16:44

Hello,

Cant’ we remove the white stripe created when adding rev slider in content ?

Unfortunately, no.
If you want to show shadow under the slider you have to add it in the page content. If you want to have transparent header you need add Slider in Page Options (this way shadow can’t be displayed).

I try to put a “tour”… but when I click on second or third field, the content is not shown…
We can only see the content of the first field.

Please update Visual Composer and Ultimate VC Addons plugins https://www.8theme.com/download-plugins/page/2/ and check “Tabs” element then.

Regards,
Eva Kemp.

#148901 Copied In reply to: Update wp 7 problems

Eva Kemp

Support staff

December 13, 2016 at 12:34

Hello,

Please provide your site url and FTP access.

Thank you.
Regards,
Eva Kemp.

#148854 Copied In reply to: Problem with link in Logo in lower resolution

Eva Kemp

Support staff

December 13, 2016 at 12:27

Hello,

You’re welcome.

Regards,
Eva Kemp.

#148851 Copied In reply to: Adjust rows mobile devices!
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