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Viewing 30 posts - 961 through 990 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    December 7, 2016 at 13:44

    Hello,

    Please provide link to wp-admin panel and the credentials for it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 7, 2016 at 10:07

    Hello @brocant,

    Could you write your post in English?
    Do you have any questions regarding the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 7, 2016 at 10:06

    Hello,

    Please add this code in custom.css file:

    @media (min-width: 680px) and (max-width: 1200px) {.shopping-cart-widget .cart-summ .price-summ, .shopping-cart-widget .cart-bag .badge-number {
        display: none;
    }
    .shopping-cart-widget .cart-bag {
      color: transparent;
    }}

    You can add Cart page to mobile menu in Appearance > Menus.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 7, 2016 at 10:01

    Hello,

    Please update the theme to the latest version 3.0.3.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 7, 2016 at 09:11

    Hello,

    Unfortunately we can’t reproduce the issue.
    Please check with new Safari version http://prnt.sc/dgce8f .
    If the problem persists there too please write in Xstore chat and inform that you’re writing about Legenda issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 20:01

    Hello,

    I’ve edited the line 195 and removed the code <?php echo esc_url( $woocommerce->cart->get_cart_url() ); ?> in this string <a href="" class="shopping-cart-link" >, it should be <a href="<?php echo esc_url( $woocommerce->cart->get_cart_url() ); ?>" class="shopping-cart-link" >.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 19:55

    Hello,

    As I see you’re using other header type than on your screenshot.
    Do you need to remove word “Korpa” only?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 19:49

    Hello @Melindie,

    What columns you want to modify.
    Please show a direct page.

    Thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 19:47

    Hello,

    This is not a plugin. That feature was created specially for demo site.
    It’s not available in Royal installation.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 19:44

    Hello,

    Please give your site url.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 19:06

    Hello,

    Unfortunately there is no such option for pages, it can be done only for blog and shop pages in Theme Options > Products Page Layout and Blog Layout.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 19:04

    Hello,

    You can close the first category by editing wp-content/themes/royal/js/etheme.js file. Find and comment out line 1828
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();
    To highlight only first 3 categories add this code in Theme Options > Custom CSS > Global Custom CSS:

    .cat-item-123 a, .cat-item-76 a, .cat-item-65 a {
        color: red;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 18:59

    Hello,

    Unfortunately there is no such possibility in the theme.
    You can try to search for some plugins that may help you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 18:57

    Hello,

    Such info is shown in “Additional Information” tab on single product page.
    Also you can try this solution:
    https://davidnash.com.au/woocommerce-show-attributes-product/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 18:39

    Hello,

    1. If you want to get transparent header you need also select slider in the home page editor http://storage6.static.itmages.com/i/16/1206/h_1481045433_2794739_c6e57e36c1.jpeg .

    2. Install demo data as described in the documentation https://www.8theme.com/demo/docs/royal/#!/demo_data_installation and you’ll get default Home page where you’ll see content as on the demo.

    3. Crete footer using Static Blocks https://www.8theme.com/demo/docs/royal/#!/9_footer and to add Testimonials you can use “Testimonials Widget” in Visual Composer editor.

    4. To add content to top bar go to Appearance > Widgets and add Text widget with your content in “Left Side top bar area” and “Right Side top bar area”. Also “The Feedback Company” widget is added into “Right Side top bar area”.
    To decrease its height use this code in Theme Options > Custom CSS > Global Custom CSS:

    #fcs_widget-5 {
       height: 47px;
    }

    5. This is Footer 1 section in Appearance > Widgets. Follow the instruction how to create footer https://www.8theme.com/demo/docs/royal/#!/9_footer .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 18:25

    Hello,

    Do you mean slider should be clickable or you’re talking about the first banner http://storage2.static.itmages.com/i/16/1206/h_1481045104_1197396_0ff49a642b.jpeg ? As I see it’s linked to this page https://www.planetamirim.com.br/produto/body-personalizado-com-frases-ou-imagem/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 17:40

    Hello,

    That alert is for demo purposes only.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 17:38

    Hello @Melindie,

    Please provide FTP and WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 10:27

    Hello,

    Unfortunately we still don’t see any issues:
    https://www.dropbox.com/s/srqw8b7a3ciu8k8/not%20problem.mov?dl=0
    What Safari version are you using?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 10:02

    Hello,

    Sorry for a delay.
    You can make slider autoplay this way:
    For example for home classic you need edit the file index-classic.html and set data-autoplay value http://prnt.sc/dfx7st , like data-autoplay=”300″

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 18:40

    Hello,

    Please provide FTP and wp-admin credentials in Private Content, and specify what language should be in WP Dashboard and for the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 18:23

    Hello,

    You need edit the file wp-content/themes/royal/framework/theme-functions.php (lines 949-977).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 18:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 18:19

    Hello,

    As far as I know Finnish translation should have prefix fi_ in the file name, for example fi.po.
    Did you translate files in wp-content/themes/languages directory and name them fi.po/fi.mo or de_DE.po/de_DE.mo?
    If you mean de_DE.po/de_DE.mo files from our documentation, it was shown only for an example, as you need name files with your local prefix.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 18:14

    Hello,

    Seems some plugin is conflicting with Currency Switcher extension.
    Try to disable them and enable one by one to find what is causing this conflict.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 17:46

    Hello,

    Could you please show video of the issue?
    We see this result on Mac http://prnt.sc/dfnzbr .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 17:23

    Hello,

    I’ve added the code in Global Custom CSS:

    .product-information .short-description p {
        margin-bottom: 20px !important;
    }

    Please check short description of a product now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 17:15

    Hello,

    Please provide FTP and WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 17:12

    Hello,

    Please provide FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 17:10

    Hello,

    Please give us administrator access to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 961 through 990 (of 31,382 total)
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