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Viewing 30 posts - 991 through 1,020 (of 31,382 total)

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Eva Kemp

Support staff

December 5, 2016 at 17:03
Hello,

Please add this code in Global Custom CSS:
```
h1, h2 {
    font-family: Neucha;
}
```
Regards,
Eva Kemp.
#147993 Copied In reply to: Question webshop furniture
Eva Kemp

Support staff

December 5, 2016 at 16:57

Hello,

Your queries require additional customization which is beyond our basic support scope.
You can hire a developer or order customization service https://www.8theme.com/customization-services/ .

Regards,
Eva Kemp.

#147990 Copied In reply to: Change Font Style Stock Information
Eva Kemp

Support staff

December 5, 2016 at 16:54
Hello,

I’ve added this code in Global Custom CSS:
```
.tnp-widget .tnp-field {
    float: left;
    margin-bottom: 0;
}

.tnp-widget label {
    color: black;
    position: absolute;
    top: 15px;
    opacity: 0.5;
    padding-left: 10px;
}
```
Please check now.

Regards,
Eva Kemp.
#147988 Copied In reply to: Newsletter not inline anymore.
Eva Kemp

Support staff

December 5, 2016 at 16:37

Hello,

1./3. You have to create files yourself, please read here how to translate theme with Poedit http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./
pt_BR.mo, pt_BR.po files were shown just as an example.

2. You need find .pot file in the directory wp-content/themes/royal/languages.

4. In this case you have to edit php files and these changes should be made in child theme as you’ll lose them after theme update if you modify parent theme.

5. This is only demo example that our theme can be multilingual. For these purposes you need use WPML plugin.

Regards,
Eva Kemp.

#147981 Copied In reply to: Translation of website
Eva Kemp

Support staff

December 5, 2016 at 16:16
Hello,

Please also use this css code:
```
.payment_methods li label {
   display: block;
}
.payment_methods select {
  display: inline-block;
}
```
Regards,
Eva Kemp.
#147978 Copied In reply to: On checkout page the Credit Card information is broken apart.
Eva Kemp

Support staff

December 5, 2016 at 16:12

Hello,

Have you changed WP admin credentials?
Please provide the correct ones.

Regards,
Eva Kemp.

#147975 Copied In reply to: Few customization questions.

Eva Kemp

Support staff

December 5, 2016 at 16:08

Hello,

We’re glad to hear you found a solution for the form issue.
As for your topic in HTML template thread you’ll be replied there as soon as possible.

Regards,
Eva Kemp.

#147972 Copied In reply to: Problems with the Contact Form

Eva Kemp

Support staff

December 5, 2016 at 12:29

Hello,

Please try to disable all 3rd-party plugins, clear browser cache and check Cart page after that.

Regards,
Eva Kemp.

#147908 Copied In reply to: cart resets

Eva Kemp

Support staff

December 5, 2016 at 12:09

Hello,

Please save a new shipping zone before trying to add shipping methods to it.

Regards,
Eva Kemp.

#147907 Copied In reply to: Shipping zones can not be added

Eva Kemp

Support staff

December 5, 2016 at 12:03

Hello,

I checked the site, added items to cart, browsed different pages, but didn’t see the issue with Cart.
Could you please describe how we can replicate the issue?

Regards,
Eva Kemp.

#147903 Copied In reply to: cart resets

Eva Kemp

Support staff

December 5, 2016 at 08:55

Hello,

I checked your site and slider works in Chrome browser on Mac https://gyazo.com/d006badae2877594d97472d1490f1bce .

Regards,
Eva Kemp.

#147882 Copied In reply to: Slider Revolution Version 5.3.0.2 is not showing sliders in Chrome on Mac.

Eva Kemp

Support staff

December 5, 2016 at 07:54

Hello,

You can download the latest version of VC plugin here https://www.8theme.com/download-plugins/ .
We also need FTP password as you didn’t write it.

Regards,
Eva Kemp.

#147878 Copied In reply to: Drop Down Menu – V.Composer – REV Slider

Eva Kemp

Support staff

December 2, 2016 at 19:34

Hello,

We’re glad the issue was resolved.

Have a nice day.
Regards,
Eva Kemp.

#147792 Copied In reply to: Sub Menu Looks Different on Home Page

Eva Kemp

Support staff

December 2, 2016 at 19:33

Hello,

I’ve replied in your other ticket regarding QuickBooks integration.
Please check it.

Regards,
Eva Kemp.

#147791 Copied In reply to: Shopping Cart?

Eva Kemp

Support staff

December 2, 2016 at 19:32

Hello,

This is related to Woocommerce, not to the theme.
You should contact their support regarding your query.
As I see they have an extension https://woocommerce.com/products/quickbooks-pro-cloud-cart-connector/ which may help you.

Regards,
Eva Kemp.

#147790 Copied In reply to: Ability to connect to QuickBooks?

Eva Kemp

Support staff

December 2, 2016 at 19:27

Hello,

That is not an error, it’s just a notice. You can ignore it.
It is shown because you might enable debug mode in wp-config.php file (disable it) or function “display_errors” is activated on your server. Ask your hosting provider support to disable it.

Regards,
Eva Kemp.

#147788 Copied In reply to: Error: Undefined offset

Eva Kemp

Support staff

December 2, 2016 at 19:23

Hello,

You need create custom sidebars for “Information”, Flickr and “Recent Posts” blocks in Appearance > Widgets (https://www.8theme.com/demo/docs/royal/#!/8_widgets_custom_widget_areas – 18.2 Custom Widget Areas) and add Text widget with the content to “Information” sidebar, “8theme Flickr widget” to “Flickr” sidebar and “8theme – Recent Posts” widget to “Recent Posts” sidebar.
Then edit static block and add Widgetised Sidebar element in VC editor and select needed sidebar that you created.

Regards,
Eva Kemp.

#147786 Copied In reply to: Reopened: POSTS IN STATIC BLOCK

Eva Kemp

Support staff

December 2, 2016 at 18:56

Hello,

This error is related to server.
You need contact your hosting provider support regarding this issue.

Regards,
Eva Kemp.

#147783 Copied In reply to: Unable to install theme bundled plugins

Eva Kemp

Support staff

December 2, 2016 at 18:44

Hello,

I can see product images on your site http://storage3.static.itmages.com/i/16/1202/h_1480700682_9187356_994e25fa48.jpeg .
Does the issue persist in specific browsers?

Regards,
Eva Kemp.

#147780 Copied In reply to: Product Images not displayed at product page.

Eva Kemp

Support staff

December 2, 2016 at 18:40

Hello,

Please provide wp-admin credentials in private content.

Regards,
Eva Kemp.

#147779 Copied In reply to: Editing of 'Featured Products', 'Popular Products' and 'Sale' Items

Eva Kemp

Support staff

December 2, 2016 at 17:27

Hello,

I’ve edited header.php file in the child theme and removed the link.
Please check it.

Regards,
Eva Kemp.

#147764 Copied In reply to: Cart on tablet has glich

Eva Kemp

Support staff

December 2, 2016 at 17:06

Hello,

Sorry but this requires additional customization and code rewriting in the file. You can order customization service here https://www.8theme.com/customization-services/ .

Regards,
Eva Kemp.

#147759 Copied In reply to: Problems with the Contact Form

Eva Kemp

Support staff

December 2, 2016 at 16:58

Hello,

I checked the menu on Shop page and it’s working fine.
Try to clear browser cache and check.

Regards,
Eva Kemp.

#147757 Copied In reply to: OnePage Menu Problem

Eva Kemp

Support staff

December 2, 2016 at 16:54

Hello,

Make sure you selected Product Type as “Sale” in Products element settings on your page.
Please check it.

Regards,
Eva Kemp.

#147756 Copied In reply to: Editing of 'Featured Products', 'Popular Products' and 'Sale' Items

Eva Kemp

Support staff

December 2, 2016 at 09:47

Hello,

Your first screenshot can’t be viewed.
Could you resend it?

Thank you.
Regards,
Eva Kemp.

#147693 Copied In reply to: Theme Conflict with WooCommerce Square Checkout

Eva Kemp

Support staff

December 2, 2016 at 09:41

Hello,

We fixed the issue with cart totals in the header for W3 Total Cache plugin, that’s why it’s better to use this one.
Please try it.

Thank you.
Regards,
Eva Kemp.

#147690 Copied In reply to: cart total in header does not work with caching plugin
Eva Kemp

Support staff

December 2, 2016 at 09:38
Hello,

Add this code in Custom CSS for desktop section:
```
.home .owl-carousel .owl-wrapper-outer {
    height: 500px;
}
```
Regards,
Eva Kemp.
#147689 Copied In reply to: Arrange alignment of changes icons
Eva Kemp

Support staff

December 1, 2016 at 20:31
Hello,

Sorry for a delay.
You need add this code in style.css file:
```
.block-type-4{
	height: 300px!important; 
}
```
Regards,
Eva Kemp.
#147644 Copied In reply to: How to transform a slider full screen in full width?
Eva Kemp

Support staff

December 1, 2016 at 20:25
Hello,

You need add this css code:
```
a {
    color: #98ff98 !important;
}
a:hover {
   color: black !important;
}
```
Regards,
Eva Kemp.
#147642 Copied In reply to: increasing logo size in header
Eva Kemp

Support staff

December 1, 2016 at 20:20

Hello,

You’re welcome.

Regards,
Eva Kemp.

#147640 Copied In reply to: removing "Product Information" and "cart-button"on single product page
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Viewing 1,020 results - 991 through 1,020 (of 31,382 total)