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Viewing 30 posts - 1,111 through 1,140 (of 31,382 total)

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Eva Kemp

Support staff

November 23, 2016 at 19:41

Hello,

There is no such possibility. You can edit theme source files via Text editor. Please specify what exactly you want to change.

Regards,
Eva Kemp.

#146774 Copied In reply to: Working with Adobe Dreamweaver

Eva Kemp

Support staff

November 23, 2016 at 19:39

Hello,

Are you using Stripe payment method? If so, reupload “checkout” folder in wp-content/themes/royal/woocommerce directory. The archive has been sent to your email address. Please check it.

Regards,
Eva Kemp.

#146773 Copied In reply to: URGENT: WooCommerce jQuery ERROR

Eva Kemp

Support staff

November 23, 2016 at 18:53

Hello @AidaCorp,

We can’t log in to your WP Dashboard, password is incorrect. Please check the credentials and send the correct ones.

Regards,
Eva Kemp.

#146768 Copied In reply to: plugins dont install

Eva Kemp

Support staff

November 23, 2016 at 18:49

Hello,

Unfortunately you have to disable this option “move scripts to the footer” in order to get back zoom effect. We don’t guarantee full compatibility of 3rd-party plugins with the theme. Sorry.

Regards,
Eva Kemp.

#146766 Copied In reply to: Product Page Image

Eva Kemp

Support staff

November 23, 2016 at 18:34

Hello,

I’ve edited cart.php in your child theme. Please check Cart page now.

Regards,
Eva Kemp.

#146763 Copied In reply to: Cart button

Eva Kemp

Support staff

November 23, 2016 at 17:53

Hello,

We can’t guarantee full compatibility of 3rd-party plugins with the theme. In this case we suggest to contact our customization service https://www.8theme.com/customization-services/ and provide all detailed information.

Regards,
Eva Kemp.

#146759 Copied In reply to: Compatibility with Gravity Forms / Gravity Forms Product Add-ons
Eva Kemp

Support staff

November 23, 2016 at 17:50
Hello,

Home Page:
1. Please read how to enable Register link https://www.8theme.com/demo/docs/royal/#!/4_registration_page .

2. You added the code incorrectly. I’ve recreated it with Visual Composer editor. Please check now. To remove horizontal line use this code in Theme Options > Custom CSS > Global Custom CSS:
```
.copyright.text-color-light .row-copyrights {
    border-top: none;
}
```
3. Unfortunately there is no such possibility.

4. You can translate that text in .po file in wp-content/themes/royal/languages directory
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

SKLEP PAGE
1. Add this code in Global Custom CSS:
```
.sidebar-widget .widget-title span {
   color: #cda85c;
}
```
MOJE KONTO PAGE:
1. Could you please show a screenshot of the issue as we can’t replicate it?

2. This is also can be translated in .po file in the languages directory.

KONTAKT PAGE:
1. Add this code in Global Custom CSS:
```
.wpcf7-form label, .wpcf7-form textarea {
   width: 100%;
}
```
2. You can do this in the file wp-content/themes/royal/framework/shortcodes.php (lines 2268-2282).

3. To add email icon requires additional customization which is beyond our basic support. If you have necessary knowledge you can do this yourself editing the files wp-content/themes/royal/framework/shortcodes.php and vc.php.

4. Edit the code in wp-content/themes/royal/framework/shortcodes.php file and add target="_blank" to the link for icons, for example, for linkedin edit the code $html .= '<li><a href="'.$a['linkedin'].'"> and add target="_blank", so it will be $html .= '<li><a href="'.$a['linkedin'].' target="_blank"">

Regards,
Eva Kemp.
#146757 Copied In reply to: Few customization questions.
Eva Kemp

Support staff

November 23, 2016 at 16:04

Hello,

Please provide WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#146741 Copied In reply to: Theme options typography changes without effect?

Eva Kemp

Support staff

November 23, 2016 at 15:05

Hello @Paycheck85,

We recommend you to use backend editor instead. It should work properly.

Regards,
Eva Kemp.

#146728 Copied In reply to: plugins dont install

Eva Kemp

Support staff

November 23, 2016 at 14:45

Hello @AidaCorp,

The WordPress credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#146725 Copied In reply to: plugins dont install

Eva Kemp

Support staff

November 23, 2016 at 10:46

Hello,

Please provide WP admin credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#146698 Copied In reply to: Few customization questions.

Eva Kemp

Support staff

November 23, 2016 at 10:38

Hello,

Please specify what exactly you want to edit. If you want to change some source files you need create a child theme https://codex.wordpress.org/Child_Themes , upload a file into there and modify it.

Regards,
Eva Kemp.

#146696 Copied In reply to: Template Code

Eva Kemp

Support staff

November 23, 2016 at 10:35

Hello,

You need to delete outdated folder, just overwrite it with a new plugin version.

Regards,
Eva Kemp.

#146693 Copied In reply to: How to update a plugin updated?

Eva Kemp

Support staff

November 22, 2016 at 20:35

Hello,

It means that you have to enable the option “Anyone can register” in Settings > General > Membership. Please do this and check Register button after that.

Regards,
Eva Kemp.

#146655 Copied In reply to: Woopress TOP BAR "Register" button missing

Eva Kemp

Support staff

November 22, 2016 at 20:30

Hello @AidaCorp,

The previous reply was addressed to @Paycheck85 customer.
Please provide FTP and WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#146654 Copied In reply to: plugins dont install
Eva Kemp

Support staff

November 22, 2016 at 19:53
Hello,

Please add this code in child style.css file:
```
.product-information .cart button[type="submit"] {
    color: white !important;
}
```
Regards,
Eva Kemp.
#146649 Copied In reply to: WooCommerce – Change Text Color
Eva Kemp

Support staff

November 22, 2016 at 19:35

Hello,

Please provide FTP credentials.

Regards,
Eva Kemp.

#146644 Copied In reply to: Traslate custom tab title and return

Eva Kemp

Support staff

November 22, 2016 at 18:59

Hello,

Please provide FTP and WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#146639 Copied In reply to: Cart button

Eva Kemp

Support staff

November 22, 2016 at 18:58

Hello,

Please download the latest versions of plugins here https://www.8theme.com/download-plugins/ and upload them to your server via FTP in wp-content/plugins directory. Then activate them in wp-admin panel > Plugins.

Regards,
Eva Kemp.

#146638 Copied In reply to: Plugin Issues
Eva Kemp

Support staff

November 22, 2016 at 18:53
Hello,

1. To remove currency and language buttons go to Appearance > Widgets and add empty Text widget in Left Side top bar area. To remove Newsletter go to Theme Options > Promo Popup > Show link in the top bar > Off.

2. You can use MailChimp plugin https://www.8theme.com/demo/docs/royal/#!/0_newsletters and add its shortcode in Theme Options > Promo Popup > Popup content.

3. You can change color using css code in Theme Options > Custom CSS > Global Custom CSS:
```
.category-1 .widget_product_categories {
    border-color: #0cb3d7;
}
.category-1 .widget_product_categories .widgettitle {
    background-color: #0cb3d7;
}
```
Change color values to the one you need.

4. You need edit that page and open settings of Product Categories element. Change its title.

5. Upload logo with sizes 320px × 75px.

6. Subscribe area is created with MailChimp plugin http://wordpress.org/plugins/mailchimp-for-wp/
Gift and total sale graphics are just banners, created with Banner element in Visual Composer editor. Also you can import any template in Theme Options > Import/Export https://www.8theme.com/demo/docs/royal/#!/demo_data_installation and check how elements are created.

Regards,
Eva Kemp.
#146637 Copied In reply to: Few customization questions.
Eva Kemp

Support staff

November 22, 2016 at 17:44

Hello,

Unfortunately there is no such possibility in the theme. Please take our apologies.

Regards,
Eva Kemp.

#146626 Copied In reply to: Change link diferents logos for diferents headers

Eva Kemp

Support staff

November 22, 2016 at 17:36

Hello,

I’ve installed required plugins. Please check.

Regards,
Eva Kemp.

#146621 Copied In reply to: plugins dont install

Eva Kemp

Support staff

November 22, 2016 at 16:39

Hello,

I’ve just opened your site for the first time and tabs loaded properly http://storage3.static.itmages.com/i/16/1122/h_1479829126_5404269_f0739d7db3.jpeg .
Please try to check in another browser.

Regards,
Eva Kemp.

#146605 Copied In reply to: Mega Menu Issues

Eva Kemp

Support staff

November 22, 2016 at 12:15

Hello,

We don’t guarantee full compatibility of 3rd-party plugins with the theme. But you can try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check the site after that.

Regards,
Eva Kemp.

#146578 Copied In reply to: Klarna Gateway Update Shopping Cart

Eva Kemp

Support staff

November 22, 2016 at 12:12

Hello,

You have to edit the file wp-content/themes/woopress/headers/header-structure-2.php and add your text directly into the file. Make changes in the child theme not lose them after theme update https://codex.wordpress.org/Child_Themes .

Regards,
Eva Kemp.

#146577 Copied In reply to: Cart button in header

Eva Kemp

Support staff

November 22, 2016 at 11:18

Hello,

Soon we’ll upload a new version here https://www.8theme.com/download-plugins/ .
Check this link in several hours.

Regards,
Eva Kemp.

#146564 Copied In reply to: Visual composer plugin – update

Eva Kemp

Support staff

November 22, 2016 at 10:25

Hello,

I’ve set permalinks settings to default. Please check Wishlist page now.

Regards,
Eva Kemp.

#146551 Copied In reply to: Some troubles

Eva Kemp

Support staff

November 22, 2016 at 09:45

Hello @dovex,

You’re welcome.

Regards,
Eva Kemp.

#146543 Copied In reply to: Category Page Sidebar

Eva Kemp

Support staff

November 22, 2016 at 09:44

Hello,

You’re welcome.
Please create a new topic if you have a new question.

Regards,
Eva Kemp.

#146541 Copied In reply to: Made Instagram Post like grid

Eva Kemp

Support staff

November 21, 2016 at 20:19

Hello @dovex,

I’ve enabled the option “Enable Navigation Accordion” in Theme Options > Shop. Please check home page now.

Regards,
Eva Kemp.

#146492 Copied In reply to: Category Page Sidebar
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