Page 4 – 8theme.com

Forum Replies Created

Viewing 30 posts - 91 through 120 (of 31,382 total)

1 2 3 4 5 … 1,045 1,046 1,047

Eva Kemp

Support staff

February 28, 2017 at 16:45

Hello,

Actually in the theme we use share icons, not follow ones. Have you installed any plugin for Follow Us icons?
Could you please show screenshots how they are displayed in frontend and added in the page backend?
Thank you.

Regards,
Eva Kemp.

#155954 Copied In reply to: Follow us Icons

Eva Kemp

Support staff

February 28, 2017 at 16:41

Hello,

What are the WP Dashboard credentials?
Please provide them as well.

Regards,
Eva Kemp.

#155953 Copied In reply to: How to translate Countdown

Eva Kemp

Support staff

February 28, 2017 at 16:36

Hello,

Some plugin is causing the issue.
When I deactivated them, the content was responsive on mobile.
Please disable the plugins one by one to find out what is breaking the functionality.

Regards,
Eva Kemp.

#155951 Copied In reply to: Mobile issue
Eva Kemp

Support staff

February 28, 2017 at 16:29
Hello,

I’ve added custom class to your menu item “Leis” in Appearance > Menus and added this code in Global Custom CSS:
```
li.main-cat a {
    font-weight: 600 !important;
    font-size: 14px;
    color: #4f4f4f !important;
}

li.main-cat a:hover {
    color: #767676;
}
```
Please check the menu.
Is it fine now?

Regards,
Eva Kemp.
#155950 Copied In reply to: Menu
Eva Kemp

Support staff

February 28, 2017 at 12:29

Hello,

1. Please try to use Banner element in Visual Composer to get it working.

2. You need use some Social plugin to add Facebook Like icon.

3. Sorry, but our theme doesn’t have such feature.

4. In this case you’ll have to create your site from scratch because Magento is a different platform than WordPress.

Also I’d recommend you to hire some freelancer so he can create some new features for you that you want to achieve.

Regards,
Eva Kemp.

#155937 Copied In reply to: Product & website questions

Eva Kemp

Support staff

February 28, 2017 at 11:57

Hello,

The “Characteristics” text is related to the plugin “Woocommerce Product Filter”.
You can translate the it via Loco Translate http://storage1.static.itmages.com/i/17/0228/h_1488279444_2568048_002ac1c58d.jpeg .

Regards,
Eva Kemp.

#155932 Copied In reply to: TAXONOMY TRANSLATION

Eva Kemp

Support staff

February 28, 2017 at 11:35

Hello,

26. I’ve added subscribe form to your “abc” page and added custom css code http://storage5.static.itmages.com/i/17/0228/h_1488277675_8209027_761acd33c7.jpeg . Please check it.

29.
a). You can create two columns via tables as described here https://computerservices.temple.edu/creating-tables-html
b). Please refer to this link https://www.w3schools.com/html/html_youtube.asp

Regards,
Eva Kemp.

#155929 Copied In reply to: Product page

Eva Kemp

Support staff

February 28, 2017 at 11:13

Hello,

I see the video properly too.
What OS and browser is your client using?
Does the issue persist if he check in different browser with the same OS?

Regards,
Eva Kemp.

#155928 Copied In reply to: Video background really dark
Eva Kemp

Support staff

February 27, 2017 at 15:42
Hello,

1. Could you please resend the screenshot?
2. You need to add in the file woocommerce/archive-product.php:
http://prntscr.com/edwpz2
```
<?php if ( is_search() ) : ?>
	<script>
		fbq(‘track’, ‘Search’, {
		search_string: ‘your search string’
		});
	</script>
<?php endif; ?>
```
3. It should look like this http://prntscr.com/edx03i
```
<script>
		fbq('track', 'AddToCart', {
		value: <?php echo $product->get_price(); ?>,
		currency: '<?php echo get_option('woocommerce currency'); ?>'
		});
</script>
```
4. You need read the documentation.

Regards,
Eva Kemp.
#155891 Copied In reply to: FB Pixel variable
Eva Kemp

Support staff

February 27, 2017 at 15:20

Hello,

The reason you’re using Woo elements to display products. Please use this element http://storage4.static.itmages.com/i/17/0227/h_1488205091_6926208_85b333f9fb.jpeg .
In the settings select Slider for “Display type” and select Products type to show featured or recent products.

Regards,
Eva Kemp.

#155885 Copied In reply to: Side Menu – Submenu hidden

Eva Kemp

Support staff

February 27, 2017 at 13:09

Hello,

Unfortunately we still can’t log in.
Could you please send the files that you edited?

Thank you.
Regards,
Eva Kemp.

#155857 Copied In reply to: Site Note Loading after Update

Eva Kemp

Support staff

February 27, 2017 at 12:49

Hello,

Unfortunately we don’t have option for mobile logo. Please take our apologies.
I’ll pass your query to our developers so they can add this feature in the theme update.

Regards,
Eva Kemp.

#155849 Copied In reply to: Garbage Codes Showing

Eva Kemp

Support staff

February 27, 2017 at 11:56

Hello,

Can we have access to My Account page on your site to check the issue?

Regards,
Eva Kemp.

#155835 Copied In reply to: MY ACCOUNT PAGE NOT RESPONSIVE

Eva Kemp

Support staff

February 27, 2017 at 11:38

Hello,

For headers we use “Georgia” font and for body – “Open Sans”.

Regards,
Eva Kemp.

#155833 Copied In reply to: Legenda font

Eva Kemp

Support staff

February 27, 2017 at 11:36

Hello,

Do you mean you can’t reactivate it with purchase code or you can’t enable it in Plugins section?

Regards,
Eva Kemp.

#155832 Copied In reply to: Accidentally deactivated Slider Revolution

Eva Kemp

Support staff

February 27, 2017 at 11:31

Hello,

Please show a page where you added the icons and provide WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#155830 Copied In reply to: Follow us Icons

Eva Kemp

Support staff

February 27, 2017 at 11:13

Hello,

1. Go to Theme Options > Color Scheme and change Main Color from black to some other color.

2. Do you mean you want to delete the icon which redirects to full project page?

3. You need edit the file wp-content/themes/legenda/content-portfolio.php and comment the line 46:
<a href="<?php the_permalink(); ?>"><i class="icon-link"></i></a>

Regards,
Eva Kemp.

#155827 Copied In reply to: Required Some fixes

Eva Kemp

Support staff

February 27, 2017 at 09:43

Hello,

The general font is “Raleway”.

Regards,
Eva Kemp.

#155818 Copied In reply to: Legenda font

Eva Kemp

Support staff

February 27, 2017 at 09:40

Hello,

Please provide correct WP credentials as I can’t log in with the previous ones.

Thank you.
Regards,
Eva Kemp.

#155817 Copied In reply to: Side Menu – Submenu hidden

Eva Kemp

Support staff

February 27, 2017 at 09:34

Hello @sophie,

Please try to set these sizes:
http://storage7.static.itmages.com/i/17/0227/h_1488184444_3859954_947ba9b8c6.jpeg
and regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/ .

Regards,
Eva Kemp.

#155816 Copied In reply to: Blurry product image

Eva Kemp

Support staff

February 27, 2017 at 09:32

Hello,

You can import a template manually using .xml file. You need find the needed file in the theme package in “XML files” folder. Inside of it you’ll see the folder “Versions”. To import .xml file go to wp-admin panel Tools > Import > WordPress > upload chosen xml file, press “Upload File” and import. Check “Download and import file attachments” and press Submit button.

You’ll see the page in Pages section.

Regards,
Eva Kemp.

#155815 Copied In reply to: Victoria import problem

Eva Kemp

Support staff

February 27, 2017 at 09:30

Hello,

You can use Products element in Visual Composer and select to display New items in the element settings.

Regards,
Eva Kemp.

#155813 Copied In reply to: Add a "New" page

Eva Kemp

Support staff

February 27, 2017 at 09:29

Hello,

Glad to hear it!

Regards,
Eva Kemp.

#155811 Copied In reply to: Change cart icon

Eva Kemp

Support staff

February 25, 2017 at 11:51

Hello,

There should be a window for css code where you can add your custom css and it will take effect for all slides.
Seems this issue is related to Rev. Slider plugin as it persists with default WordPress theme too.

Regards,
Eva Kemp.

#155777 Copied In reply to: Doubts With Plugin Revolution Slider

Eva Kemp

Support staff

February 25, 2017 at 11:25

Hello,

504 error is related to the server.
You need contact your hosting provider support regarding this issue.
Perhaps some php limits should be increased.

Regards,
Eva Kemp.

#155775 Copied In reply to: Slider Revolution Plug IN is not working in the last Update of LEGENDA theme.

Eva Kemp

Support staff

February 25, 2017 at 11:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#155773 Copied In reply to: POP-UP Plugin

Eva Kemp

Support staff

February 25, 2017 at 10:57

Hello,

VC Banner element was modified in recent versions and styling was changed, that’s why you have another look of the banners.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#155772 Copied In reply to: In Classico Variant 1, how do I set up the 3 banners below the slider on home?

Eva Kemp

Support staff

February 25, 2017 at 10:32

Hello,

Please provide WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#155771 Copied In reply to: Sidebar content showing before main content in Single Product Page on cellphone.

Eva Kemp

Support staff

February 25, 2017 at 08:54

Hello,

You’re welcome.

Regards,
Eva Kemp.

#155754 Copied In reply to: Mobile menu icon doesn’t trigger navigation menu on certain pages

Eva Kemp

Support staff

February 25, 2017 at 07:49

Hello,

Please provide FTP credentials to check the issue.

Regards,
Eva Kemp.

#155752 Copied In reply to: TAXONOMY TRANSLATION
1 2 3 4 5 … 1,045 1,046 1,047

Viewing 120 results - 91 through 120 (of 31,382 total)