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Viewing 30 posts - 1,171 through 1,200 (of 31,382 total)

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Eva Kemp

Support staff

November 17, 2016 at 18:19

Hello,

We recommend you to use default Woocommerce Categories widget instead of 3rd-party extension.
Please try it.

Regards,
Eva Kemp.

#146158 Copied In reply to: Filter

Eva Kemp

Support staff

November 17, 2016 at 15:03

Hello,

Glad to hear that.

Regards,
Eva Kemp.

#146145 Copied In reply to: Theme Not Translating

Eva Kemp

Support staff

November 17, 2016 at 14:27

Hello,

I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Please check the site now.

Regards,
Eva Kemp.

#146139 Copied In reply to: Mega Menu Issues

Eva Kemp

Support staff

November 17, 2016 at 13:54

Hello,

Unfortunately there is no such option for Woocommerce widget. You can only select to show “Featured” or “Sale” products.

Regards,
Eva Kemp.

#146132 Copied In reply to: Made Instagram Post like grid

Eva Kemp

Support staff

November 17, 2016 at 13:50

Hello @dovex,

These credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#146131 Copied In reply to: Category Page Sidebar

Eva Kemp

Support staff

November 17, 2016 at 09:28

Hello,

You can add “Woocommerce Products” widget in Appearance > Widgets > Single Product Page Sidebar.

Regards,
Eva Kemp.

#146118 Copied In reply to: Made Instagram Post like grid

Eva Kemp

Support staff

November 17, 2016 at 09:04

Hello,

Please provide WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#146117 Copied In reply to: Link in header
Eva Kemp

Support staff

November 16, 2016 at 21:02
Hello,

I’ve enabled transparent header type for the site makeupwebshop.hu and added this css code in custom.css file:
```
.header-type-4 .main-nav .menu > li > a, .top-bar a span, .top-bar a {
   color: black !important;
}
.home .header-type-4 .main-nav .menu > li > a, .home .top-bar a span, .home .top-bar a {
   color: white !important;
}
```
Please check the site now.

Regards,
Eva Kemp.
#146086 Copied In reply to: Transparent header and responsive size
Eva Kemp

Support staff

November 16, 2016 at 20:48
Hello,

1. Please read the documentation how to create one-page menu https://www.8theme.com/demo/docs/woopress/#!/4_one_page . To make Home menu item working you need add Home Page item to the menu instead of custom link.

2. You need add images in Products > Categories > edit a category http://storage6.static.itmages.com/i/16/1116/h_1479325290_7955562_8aed0bd09e.jpeg .

3. You have to create your own footer in Static Blocks as described in the documentation https://www.8theme.com/demo/docs/woopress/#!/0_footer

4. That filter is added with the plugin “WooCommerce Products Filter”. Disable it if you don’t want to use it.

5. Add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.et-brand a {
    font-size: 15px !important;
}
```
Regards,
Eva Kemp.
#146085 Copied In reply to: Issues With Configuring a One Page
Eva Kemp

Support staff

November 16, 2016 at 19:12

Hello,

– As I see fixed header has one line:
http://storage8.static.itmages.com/i/16/1116/h_1479319458_8693777_cab42ce9a5.jpeg

Clear browser cache and check again.

– As for the tabs, I’ve set Classic style in Tabs settings http://storage6.static.itmages.com/i/16/1116/h_1479319759_2009709_a98881b4a7.jpeg and now they are shown properly.

– According to the slider, I’ve imported it for you, so you can check it and edit as you need http://storage4.static.itmages.com/i/16/1116/h_1479319981_2854631_2d4bad1b0b.jpeg .

Regards,
Eva Kemp.

#146078 Copied In reply to: Made Instagram Post like grid

Eva Kemp

Support staff

November 16, 2016 at 18:53

Hello,

Sorry, but I still can’t replicate it. Please check if the problem persists with default Woocommerce theme Storefront.

Regards,
Eva Kemp.

#146073 Copied In reply to: Checkout Field

Eva Kemp

Support staff

November 16, 2016 at 18:47

Hello,

Please provide FTP and WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#146072 Copied In reply to: Problems after changing Royal Menu Style

Eva Kemp

Support staff

November 16, 2016 at 18:42

Hello,

You can upload your image to any web storage and provide the link.

Regards,
Eva Kemp.

#146071 Copied In reply to: Mega Menu Issues
Eva Kemp

Support staff

November 16, 2016 at 18:40
Hello,

Responsive design isn’t working because you’ve added this code in custom.css:
```
.container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container {
    width: 940px;
}
```
Change it to this:
```
@media (min-width: 1200px) {.container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container {
    width: 940px;
}}
```
Please give us administrator permissions for wp-admin panel as now we have access only to My Account page.

Regards,
Eva Kemp.
#146070 Copied In reply to: Transparent header and responsive size
Eva Kemp

Support staff

November 16, 2016 at 17:49

Hello,

As this is a post, tags redirect to post category pages, not to products.
Unfortunately it can’t be done the way you want.

Regards,
Eva Kemp.

#146066 Copied In reply to: link the tags to the store products

Eva Kemp

Support staff

November 16, 2016 at 17:35

Hello,

Unfortunately there is no such option for brands. Sorry.

Regards,
Eva Kemp.

#146065 Copied In reply to: Brand page text

Eva Kemp

Support staff

November 16, 2016 at 17:33

Hello,

You can change “Sign Up” button and title in Mailchimp for WP settings > Forms:
http://storage2.static.itmages.com/i/16/1116/h_1479314049_8067508_663b8fa2d5.jpeg

Regards,
Eva Kemp.

#146064 Copied In reply to: Change the text to Hebrew on NEWSLETTER SIGN IN

Eva Kemp

Support staff

November 16, 2016 at 14:04

Hello,

You’re welcome.

Regards,
Eva Kemp.

#146033 Copied In reply to: Widgets appear above product title and description in mobile view.

Eva Kemp

Support staff

November 16, 2016 at 14:03

Hello @dovex,

I’ve sent IP to your email address. Please check it.

Regards,
Eva Kemp.

#146032 Copied In reply to: Category Page Sidebar

Eva Kemp

Support staff

November 16, 2016 at 10:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145984 Copied In reply to: Remove white space

Eva Kemp

Support staff

November 16, 2016 at 10:49

Hello,

As for page heading, you have Breadcrumbs Style option set to “disable” in the page editor. Enable it and check page heading then.
I’ve written full path for Facebook image in Text widget. Clear browser cache and check the pages.

Regards,
Eva Kemp.

#145982 Copied In reply to: Broken sidebar image on all but one page and heading issue
Eva Kemp

Support staff

November 16, 2016 at 10:41
Hello,

Add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.sidebar-mobile-top .single-product-sidebar, .page-heading.bc-type-8 {
   display: none;
}
```
Regards,
Eva Kemp.
#145980 Copied In reply to: Widgets appear above product title and description in mobile view.
Eva Kemp

Support staff

November 16, 2016 at 09:33

Hello @dovex,

We can’t access your site now because of the error:
MAXER Aktív Tűzfal (Active Firewall)
Kérjük ürítse a böngésző cache-t, hogy újból elérhesse a weboldalt.

Please fix it.

Regards,
Eva Kemp.

#145970 Copied In reply to: Category Page Sidebar

Eva Kemp

Support staff

November 15, 2016 at 19:06

Hello,

You can find the theme on TF site https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 . Log in with your Envato account credentials and find theme archive in Downloads section.

Regards,
Eva Kemp.

#145926 Copied In reply to: pictures on front page not streched proparly

Eva Kemp

Support staff

November 15, 2016 at 18:59

Hello @dovex,

Please provide WP admin credentials in private content.

Regards,
Eva Kemp.

#145925 Copied In reply to: Category Page Sidebar

Eva Kemp

Support staff

November 15, 2016 at 18:57

Hello @jbuchheit,

You’re welcome.

Regards,
Eva Kemp.

#145924 Copied In reply to: Category Page Sidebar

Eva Kemp

Support staff

November 15, 2016 at 18:56

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145922 Copied In reply to: Categories

Eva Kemp

Support staff

November 15, 2016 at 18:55

Hello,

Sorry, but I couldn’t reproduce the issue. Please clarify how we can replicate it on our end.
Also check if the problem persists with default Woocommerce theme Storefront.

Regards,
Eva Kemp.

#145921 Copied In reply to: Checkout Field

Eva Kemp

Support staff

November 15, 2016 at 14:06

Hello,

Please update the theme to the latest version. Then reply back to us.

Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#145903 Copied In reply to: pictures on front page not streched proparly

Eva Kemp

Support staff

November 15, 2016 at 14:00

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145899 Copied In reply to: WPML Plugin Error
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