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Viewing 30 posts - 1,201 through 1,230 (of 31,382 total)

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Eva Kemp

Support staff

November 15, 2016 at 13:59

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145897 Copied In reply to: Home link

Eva Kemp

Support staff

November 15, 2016 at 12:11

Hello,

Please provide FTP credentials in Private Content.

Regards,
Eva Kemp.

#145879 Copied In reply to: Made Instagram Post like grid

Eva Kemp

Support staff

November 15, 2016 at 09:51

Hello,

We’ll fix this issue in the theme update.
Please take our apologies for inconveniences.

Could you please show a screenshot for your 2nd issue?

Regards,
Eva Kemp.

#145839 Copied In reply to: Mega Menu Issues

Eva Kemp

Support staff

November 15, 2016 at 09:07

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145827 Copied In reply to: add more than one widget on sidebar of page
Eva Kemp

Support staff

November 14, 2016 at 20:23
Hello,

As I see sidebar background color is white now http://storage1.static.itmages.com/i/16/1114/h_1479151384_1572929_ff7f109096.jpeg .
You have this code in child style.css file:
```
.sidebar-right {
padding:14px;
border:1px solid #ddd;
background: rgba(252, 252, 252, 0.99) !important;
}
```
I commented background attribute, so now it looks like:
```
.sidebar-right {
padding:14px;
border:1px solid #ddd;
//background: rgba(252, 252, 252, 0.99) !important;
}
```
Regards,
Eva Kemp.
#145813 Copied In reply to: add more than one widget on sidebar of page
Eva Kemp

Support staff

November 14, 2016 at 20:17

Hello,

I’ve fixed the issue with background. Please check home page.
To remove sidebar on categories pages go to Theme Options > Products Page Layout > Layout and select the layout without sidebar.

Regards,
Eva Kemp.

#145812 Copied In reply to: Home link

Eva Kemp

Support staff

November 14, 2016 at 19:52

Hello,

No, id is needed only for one-page navigation.

Regards,
Eva Kemp.

#145810 Copied In reply to: One page navigation

Eva Kemp

Support staff

November 14, 2016 at 18:22

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145802 Copied In reply to: Edit picture in shop page

Eva Kemp

Support staff

November 14, 2016 at 17:59

Hello,

The bullets depend on the content you have. You added 6 rows on home page, so 6 bullets are shown. If you want to hide them you need disable “Full page sections” option in home page editor http://storage2.static.itmages.com/i/16/1114/h_1479142849_6361912_b32be9179a.jpeg .

Regards,
Eva Kemp.

#145800 Copied In reply to: One page navigation

Eva Kemp

Support staff

November 14, 2016 at 17:56

Hello,

I’ve removed your home page from shop page. Clear browser cache and check it now.

Regards,
Eva Kemp.

#145797 Copied In reply to: Home link

Eva Kemp

Support staff

November 14, 2016 at 17:52

Hello,

Products Categories pages use default Woocommerce template of Shop page. As I see you’ve set “Products” page as shop page in Woocommerce > Settings > Products > Display > Shop page and selected “Right Sidebar” option in the settings http://storage9.static.itmages.com/i/16/1114/h_1479142373_2743344_02fc1b3f37.jpeg . Change sidebar positions there and it will be applied for all product categories too.

Regards,
Eva Kemp.

#145796 Copied In reply to: Category Page Sidebar

Eva Kemp

Support staff

November 14, 2016 at 16:56

Hello,

Please look at the screenshot http://storage6.static.itmages.com/i/16/1114/h_1479138976_3264310_699978ca92.jpeg . Don’t forget to save changes (click “Save” button at the bottom).

Regards,
Eva Kemp.

#145786 Copied In reply to: Home link

Eva Kemp

Support staff

November 14, 2016 at 16:46

Hello,

I’ve added slash at the end of the link in Appearance > Menus http://storage1.static.itmages.com/i/16/1114/h_1479138395_1178890_d3878fb210.jpeg . Clear browser cache and check one-page navigation now.
To disable fixed header go to Theme Options > General > Fixed navigation > Off.

Regards,
Eva Kemp.

#145784 Copied In reply to: One page navigation

Eva Kemp

Support staff

November 14, 2016 at 16:37

Hello,

I’ve checked Static Blocks and don’t see any notices:
http://storage4.static.itmages.com/i/16/1114/h_1479137269_5429959_1100181ba3.jpeg

Also as it’s just a notice, not an error, you can ignore it. Perhaps “display_error” function is enabled on your server.

Regards.
Eva Kemp.

#145781 Copied In reply to: Edit picture in shop page

Eva Kemp

Support staff

November 14, 2016 at 16:15

Hello,

In this case go to Woocommerce > Settings > Products > Display > Shop page and remove your home page from there.

Regards,
Eva Kemp.

#145775 Copied In reply to: Home link
Eva Kemp

Support staff

November 14, 2016 at 10:56
Hello,

1. Please add this code in Global Custom CSS:
```
.topbar-widget.widget_icl_lang_sel_widget ul {
    float: left;
    padding-right: 20px !important;
}
```
2. Use this css code:
```
.top-bar .topbar-widget ul li a:hover {
    color: #be7535;
}
```
Regards,
Eva Kemp.
#145729 Copied In reply to: Language bar not hozirontal, takes too much room in top bar
Eva Kemp

Support staff

November 14, 2016 at 10:37

Hello,

Please show a Blog page and we’ll give you proper css code to hide “Read more” button.

Regards,
Eva Kemp.

#145728 Copied In reply to: Remove "Read More" Buttong From Blog Page
Eva Kemp

Support staff

November 14, 2016 at 10:02
Hello,

Do you mean you want to show sidebar at the top on mobile for Shop page? If so go to Theme Options > Blog Layout > Sidebar position for responsive layout > Top.

Default sorting is related to Woocommerce, not to the theme. Its settings are located in Woocommerce > Settings > Products > Display > Default Product Sorting.

To show 2 products per row use this code in custom.css file:
```
@media (max-width: 480px) {.products-grid.product-count-4 .product:nth-child(n) {
    width: 48%;
}}
```
How to create custom.css you can watch in this tutorial.

Regards,
Eva Kemp.
#145725 Copied In reply to: Mobile Categories
Eva Kemp

Support staff

November 14, 2016 at 09:39

Hello,

Go to Theme Options > Shop > Text for empty cart and change the text.

Regards,
Eva Kemp.

#145722 Copied In reply to: Text in cart not translated

Eva Kemp

Support staff

November 14, 2016 at 07:24

Hello,

The problem may be related to your server configuration. Please check if you have appropriate values for PHP functions https://www.8theme.com/demo/docs/classico/#general_information (“1.1. Classico Theme Requirements”).
Also provide FTP and WP admin credentials in Private Content.

Regards,
Eva Kemp.

#145704 Copied In reply to: Several Items With Regard to Speed & Stability

Eva Kemp

Support staff

November 14, 2016 at 06:56

Hello,

For now we are not planning re-design of My Account page. It’s default Woocommerce page.
As for sidebar position, unfortunately we don’t have such feature. Sorry. But we’ll pass your query to the developers to add it in the theme update.

Please take our apologies for inconveniences.
Regards,
Eva Kemp.

#145700 Copied In reply to: WooCommerce My Account Page

Eva Kemp

Support staff

November 14, 2016 at 06:44

Hello,

I’ve reuploaded the theme for monoloco.eu site and renamed it to “royal”. Now Theme Options button is shown. Also static blocks section is working properly.

Regards,
Eva Kemp.

#145695 Copied In reply to: Edit picture in shop page

Eva Kemp

Support staff

November 14, 2016 at 06:28

Hello @broochandbangle,

You need connect to your server via FTP, go to wp-content/plugins directory and just overwrite the existing “js_composer” folder with a new one that you extracted from the downloaded archive.

Regards,
Eva Kemp.

#145691 Copied In reply to: Plugin updates

Eva Kemp

Support staff

November 12, 2016 at 11:01

Hello,

i want my tab appear like in your demo site instead of just tab

Open Tabs settings > General and select alignment “Center” http://prntscr.com/d69xhw , then scroll down and add extra class name “products-tabs” http://prntscr.com/d69xc8 and save changes.

about the slider, i want the example how to create the transition (animation) of the text like in the demo site

Please read the plugin documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Regards,
Eva Kemp.

#145657 Copied In reply to: Made Instagram Post like grid
Eva Kemp

Support staff

November 12, 2016 at 10:07
Hello,

Add this css code in Theme Options > Custom CSS > Global Custom CSS section:
```
.sections-nav {
    display: none;
}
```
Regards,
Eva Kemp.
#145656 Copied In reply to: Remove Navigation buttons
Eva Kemp

Support staff

November 12, 2016 at 09:56

Hello,

Unfortunately we can’t log in to your WP Dashboard due to the error http://prntscr.com/d69lf4
You need contact your hosting provider support to check the issue.

Regards,
Eva Kemp.

#145654 Copied In reply to: Visual composer won't save

Eva Kemp

Support staff

November 11, 2016 at 19:16

Hello,

You can search among Woocommerce extensions, for example, https://ru.wordpress.org/plugins/smart-variations-images/
https://ru.wordpress.org/plugins/smart-variations-images/

Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

Regards,
Eva Kemp.

#145641 Copied In reply to: Photo gallery

Eva Kemp

Support staff

November 11, 2016 at 18:08

Hello,

You can change the font color in Theme Options > Typography > Menu Font.

Regards,
Eva Kemp.

#145635 Copied In reply to: Coffee Variant: menu font color

Eva Kemp

Support staff

November 11, 2016 at 15:27

Hello,

Don’t worry, you can enable WPML plugin again. That code was modified so mobile menu cache is cleared too.

Regards,
Eva Kemp.

#145609 Copied In reply to: WPML Plugin Error

Eva Kemp

Support staff

November 11, 2016 at 15:23

Hello,

I’ve updated the theme for you and left old theme version, just renamed the folder to “royal_old”.
Please check it.

Regards,
Eva Kemp.

#145607 Copied In reply to: Edit picture in shop page
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