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Viewing 30 posts - 1,261 through 1,290 (of 31,382 total)

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Eva Kemp

Support staff

November 9, 2016 at 10:21

Hello,

To fix the issue with slider I’ve enabled “Put JS includes to body” option in Rev. Slider settings http://storage9.static.itmages.com/i/16/1109/h_1478683261_5378511_d6f4501220.jpeg and I removed the link that you added in speed booster plugin settings.
Please check the site now.

Regards,
Eva Kemp.

#145384 Copied In reply to: Revolution Slider Links

Eva Kemp

Support staff

November 9, 2016 at 09:48

Hello,

As I see that button is already translated, so you need to edit the translation in your .po file.
To change destination url you need edit the file wp-content/themes/royal/framework/woo.php in line 1345 and replace the code <?php echo $woocommerce->cart->get_checkout_url(); ?> with new http link.

Regards,
Eva Kemp.

#145381 Copied In reply to: Cart Link

Eva Kemp

Support staff

November 9, 2016 at 09:32

Hello,

Unfortunately there is no such element. Sorry.

Regards,
Eva Kemp.

#145378 Copied In reply to: Post Grid

Eva Kemp

Support staff

November 9, 2016 at 09:32

Hello,

To add more widgets go to Appearance > Widgets and add needed widgets to your custom sidebar “services-sidebar”.

Regards,
Eva Kemp.

#145377 Copied In reply to: add more than one widget on sidebar of page

Eva Kemp

Support staff

November 8, 2016 at 20:37

Hello,

Ok, looking forward to your reply.

Regards,
Eva Kemp.

#145348 Copied In reply to: Revolution Slider Not Working After Update

Eva Kemp

Support staff

November 8, 2016 at 20:34

Hello,

You need create your own footer in Static Blocks as described in the documentation:
https://www.8theme.com/demo/docs/woopress/#!/0_footer

Regards,
Eva Kemp.

#145346 Copied In reply to: Footer change in woopress theme

Eva Kemp

Support staff

November 8, 2016 at 20:31

Hello,

We recommend you to use Ultimate VC Addons plugin and set background image in this plugin settings when editing a row. There you’ll find an option to set max full widget for the background image.

Regards,
Eva Kemp.

#145345 Copied In reply to: pictures on front page not streched proparly

Eva Kemp

Support staff

November 8, 2016 at 19:27

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145337 Copied In reply to: Theme Update

Eva Kemp

Support staff

November 8, 2016 at 19:24

Hello,

Please add the code from my previous post to functions.php file in the child theme.

Regards,
Eva Kemp.

#145335 Copied In reply to: Categories

Eva Kemp

Support staff

November 8, 2016 at 19:04

Hello,

Unfortunately there is no such feature in Post Grid element.

Regards,
Eva Kemp.

#145331 Copied In reply to: Post Grid

Eva Kemp

Support staff

November 8, 2016 at 15:44

Hello,

Please check if the issue persists with default WordPress theme – Twenty Sixteen – if it exists there too you should contact plugin authors.

Regards,
Eva Kemp.

#145295 Copied In reply to: Revolution Slider Links

Eva Kemp

Support staff

November 8, 2016 at 14:49

Hello,

Please follow the solutions from these articles:
http://stackoverflow.com/questions/14412099/what-is-a-scaled-image-and-how-do-i-serve-one-in-a-webpage
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

Regards,
Eva Kemp.

#145281 Copied In reply to: GTmetrix score since changing theme version
Eva Kemp

Support staff

November 8, 2016 at 14:45
Hello,

Try to use this css code:
```
.archive .span4.product-category {
    margin-bottom: 125px;
}
```
Regards,
Eva Kemp.
#145276 Copied In reply to: Display problem
Eva Kemp

Support staff

November 8, 2016 at 11:04

Hello,

Please refer to this post:
http://wordpress.stackexchange.com/questions/90208/cannot-locate-specific-a-href-link-string-using-string-translation-with-wpml

Regards,
Eva Kemp.

#145253 Copied In reply to: Translate Modified header

Eva Kemp

Support staff

November 8, 2016 at 10:46

Hello,

We can’t connect via FTP getting the error:
Error: Could not connect to server
Is the access blocked?
Also we can’t log in to wp-admin panel because of coming soon page. Please disable it or give us correct url to wp dashboard.

Regards,
Eva Kemp.

#145247 Copied In reply to: Revolution Slider Not Working After Update

Eva Kemp

Support staff

November 8, 2016 at 10:38

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145243 Copied In reply to: Bug with "Name your price" plugin with woopress theme

Eva Kemp

Support staff

November 8, 2016 at 10:30

Hello @Sergio,

As I see VC editor is working http://storage4.static.itmages.com/i/16/1108/h_1478597361_3023246_c16da563e1.jpeg . Try to clear browser cache and check in another browser too.

Regards,
Eva Kemp.

#145240 Copied In reply to: Visual composer won't work

Eva Kemp

Support staff

November 8, 2016 at 10:22

Hello,

You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/royal/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
You can fix it by editing the files in wp-content/themes/royal/woocommerce directory and change the version to the current Woocommerce version that you’re using.

Regards,
Eva Kemp.

#145237 Copied In reply to: Woocommerce templates are out of date

Eva Kemp

Support staff

November 8, 2016 at 10:21

Hello,

Please provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#145236 Copied In reply to: add more than one widget on sidebar of page
Eva Kemp

Support staff

November 8, 2016 at 10:03
Hello,

1. Add this code in Custom CSS for mobile section:
```
.top-bar .languages-area {
    display: none;
}
```
2. Try to increase memory_limit value on a server.

Regards,
Eva Kemp.
#145230 Copied In reply to: Hide top bar Mobile
Eva Kemp

Support staff

November 7, 2016 at 20:09

Hello,

To edit registration page you need modify the file wp-content/themes/royal/framework/theme-functions.php in line 1300.

Regards,
Eva Kemp.

#145200 Copied In reply to: Edit Register Page

Eva Kemp

Support staff

November 7, 2016 at 19:28

Hello,

You gave us wp-admin credentials, but we need FTP access.
Please contact your hosting provider support and ask them to provide FTP login data.

Thank you.
Regards,
Eva Kemp.

#145194 Copied In reply to: Revolution Slider Not Working After Update

Eva Kemp

Support staff

November 7, 2016 at 19:16

Hello,

Try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check the plugin work then.

Regards,
Eva Kemp.

#145193 Copied In reply to: Bug with "Name your price" plugin with woopress theme
Eva Kemp

Support staff

November 7, 2016 at 19:11
Hello @paulitov5,

Try to replace the code with this one:
```
.woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1, .woocommerce .col2-set .col-2, .woocommerce-page .col2-set .col-2 {
    width: 100% !important;
}
.checkout .col-lg-5.col-md-5 {
    display: inline-block !important;
}
```
Regards,
Eva Kemp.
#145191 Copied In reply to: problems with the responsive version of template
Eva Kemp

Support staff

November 7, 2016 at 17:17
Hello @paulitov5,

Add this code in Theme Options > Styling > Custom CSS > Custom CSS for mobile, Custom CSS for tablet sections:
```
.woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1, .woocommerce .col2-set .col-2, .woocommerce-page .col2-set .col-2 {
    width: 100%;
}
.checkout .col-lg-5.col-md-5 {
    display: inline-block;
}
```
Regards,
Eva Kemp.
#145179 Copied In reply to: problems with the responsive version of template
Eva Kemp

Support staff

November 7, 2016 at 17:07

Hello,

When you check Register page you should be logged out from the dashboard.
Please try it.

Regards,
Eva Kemp.

#145176 Copied In reply to: Edit Register Page

Eva Kemp

Support staff

November 7, 2016 at 17:06

Hello,

You’re welcome.

Regards,
Eva Kemp.

#145174 Copied In reply to: Portfolio like image gallery?

Eva Kemp

Support staff

November 7, 2016 at 14:56

Hello,

You need edit Post Grid element settings. Please look at the screenshot:
http://storage4.static.itmages.com/i/16/1107/h_1478527018_5499274_793c052d3a.jpeg

Regards,
Eva Kemp.

#145139 Copied In reply to: Portfolio like image gallery?

Eva Kemp

Support staff

November 7, 2016 at 13:43

Hello,

Do you mean you want to open images in lightbox window?

Regards,
Eva Kemp.

#145117 Copied In reply to: Portfolio like image gallery?

Eva Kemp

Support staff

November 7, 2016 at 11:33

Hello,

Please show a page where the issue persists.

Regards,
Eva Kemp.

#145101 Copied In reply to: Webshop questions
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