There are different options in both themes and each one has different effects and styling.
Also you can check our new theme XStore https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 , that has more powerful features and is compatible with some additional Woocommerce extensions.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 2, 2016 at 19:59
Hello,
The problem was you named “royal” folder as “Royal_Theme-v2.8”, but in child style.css template is written as “royal”.
I’ve changed it to “Royal_Theme-v2.8” as your parent theme folder is named.
Check themes in Appearance > Themes now.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 2, 2016 at 17:52
Hello,
We can’t view row settings because of 500 error http://prnt.sc/d27kpl
You need contact your hosting provider support regarding this issue.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 2, 2016 at 17:26
Hello,
Now there are errors:
Error: Connection timed out
Error: Could not connect to server
Is the access on the server blocked by Firewall or something?
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 2, 2016 at 10:42
Hello,
As I see your images are shown fine. Please show a direct page where image is not clear.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 2, 2016 at 10:26
Hello,
I’ve imported demo data. Please check the site.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 2, 2016 at 08:52
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 21:05
Hello,
I’ve updated the theme and set Excerpt length (words) in Theme Options. Clear browser cache and check front page now.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 18:20
Hello,
May we install version 3.0.3 for you?
Please provide FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 18:16
Hello,
You’ve added this code in custom.css file:
.page-heading {
display: none;
}
Remove it and post content will be shown.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 17:57
Hello,
It would be better if you keep the login details active.
We’re planning to release a new update approximately in 1-2 weeks.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 17:45
Hello,
Please provide FTP and WP admin credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 15:24
Hello,
Unfortunately we can’t move javascripts and css styles to one file as they are used from different plugins. You can try to use some Minify plugins to resolve the issue.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 14:18
Hello,
Please take our apologies for inconveniences.
We’ve passed the issue to our developers and they will fix it in the next theme update.
The problem is related to one of your plugins. Disable them one by one to find it out.
Regards,
Eva Kemp.
Eva Kemp
Support staff
November 1, 2016 at 09:10
Hello,
Glad to hear that problem has been resolved.
Have a nice day.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 20:59
Hello,
Try to increase to 1G.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 20:57
Hello,
If you made changes in the parent theme files, then you’ll lose them after theme update. That’s why you need move all modifications to child theme. Please read WordPress Codex https://codex.wordpress.org/Child_Themes how to make changes in the child theme.
Also always create full backup before starting each update.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 20:26
Hello,
That error means there is lack of memory. You need ask your hosting provider support to increase memory_limit value.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 20:13
Hello,
Have you moved all your modifications to child theme?
You need make all customizations in the child theme, then update the parent theme.
Also when activating the child theme you have to re-add the widgets in Appearance > Widgets that were added in the parent theme.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 19:35
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 18:46
Hello,
Please add this code in Custom CSS for mobile section:
.template-container .header-logo {
z-index: 1;
}
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 18:36
Hello @andyreece,
Please provide FTP and WP admin credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 17:43
Hello,
Do you mean meta post for related posts?
In this case you have to add the css code.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 17:41
Hello,
The dimensions of original images are 1,425px × 1,900px.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 17:14
Hello,
Use this css code:
.vc_gitem-zone {
width: 300px !important;
}
If you want to remove meta-post on Blog page go to Theme Options > Blog Layout > Show “byline” on the blog > Off.
