Please take my apologies for misunderstanding, but I see difference only in design. Do you mean you don’t see arrows to scroll images?
Could you please show video of the problem?
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 09:55
Hello,
This is related to Woocommerce plugin and you have to ask their support team regarding your query or search among their extensions if they have any of such plugin.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 09:54
Hello,
Please provide correct FTP and WP admin credentials.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 09:40
Hello,
Try to increase the value for PHP Max Input Vars function from 1000 to 5000. Ask your hosting provider support to help you with it. Also ask them to check error logs as there may be notices about this problem.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 09:29
Hello,
Try to disable all 3rd-party plugins and check Theme Options after that.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 09:18
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 09:01
Hello,
You can disable fixed header in Theme Options > General > Fixed navigation > Off.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 31, 2016 at 08:57
Hello,
Please provide FTP and WP admin credentials in private content.
Please confirm we may reupload theme files.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 29, 2016 at 08:47
Hello,
Sorry, but this is related to Woocommerce settings, not to the theme. You can contact Woocommerce support or search for their extensions to achieve what you want.
You should make custom changes in child theme https://codex.wordpress.org/Child_Themes , so then you’ll be able to update the theme.
Please create a child theme and move modified files there. You’ll have to update the theme further, so you can’t use old version all the time. Make changes in the child theme and update the parent theme (create full back up before starting update process).
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 28, 2016 at 19:14
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 28, 2016 at 18:42
Hello,
You’re using old theme version. Update it to 2.8 version.
Also I see the folder “Royal_Theme-v2.8” in the themes directory, but some files are missing there. So reupload new theme version from the theme package.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 28, 2016 at 17:28
Hello,
I’ve checked the product with default Woocommerce theme Storefront and the same issue persists there too. Check it yourself.
You need create all possible variations for your product, don’t leave it with “Any Size” option as you did and make sure you added prices for all variations.
What number do you mean?
Please clarify with more details and provide WP admin credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 28, 2016 at 14:21
Hello,
When you’re logged in, caching and optimization doesn’t work. By default caching is disabled for administrators. That’s why you have such results. As for the theme, we optimized it as much as we could. Unfortunately for now there are no other solutions.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 28, 2016 at 14:18
Hello,
This is default plugin styling.
Try to add this code in Theme Options > Custom CSS > Global Custom CSS:
I’ve disabled “Header transparent” option in Theme Options > Color Scheme, now the color you set is shown. Also added this code in Global Custom CSS:
.header-wrapper.header-type-3.header-scrolling .shop-text {
color: white !important;
}
.header-wrapper.header-type-3.header-scrolling .cart-bag .ico-sum, .header-wrapper.header-type-3.header-scrolling .cart-bag .ico-sum::after {
background-color: white !important;
}
.header-wrapper.header-type-3.header-scrolling .cart-bag .ico-sum::before {
border-color: white !important;
}
I’ve set typography settings for menu items in Theme Options > Typography > Menu Font.
Please check header now.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 28, 2016 at 09:23
Hello,
You need edit this code in the file teaser-simple.html and write your date:
<script>
$(function(){
var newYear = (new Date().getFullYear())+1;
function setTimer(){
var today = new Date();
var finalTime = new Date("Sep,1,"+newYear);
var interval = finalTime - today;
if(interval<0) interval = 0;
var days = parseInt(interval/(1000*60*60*24));
var daysLeft = interval%(1000*60*60*24);
var hours = parseInt(daysLeft/(1000*60*60));
var hoursLeft = daysLeft%(1000*60*60);
var minutes = parseInt(hoursLeft/(1000*60));
var minutesLeft = hoursLeft%(1000*60);
var seconds = parseInt(minutesLeft/(1000));
$('.days').text(days);
$('.hours').text(hours);
$('.minutes').text(minutes);
$('.seconds').text((seconds<10)?'0'+seconds:seconds);
}
setTimer();
setInterval(function(){setTimer();}, 1000);
});
</script>
