We excluded real images from demo content because many of our clients had the problems with demo content import because of the large size of import file and server settings.
As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 20, 2016 at 12:59
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 20, 2016 at 12:59
Hello,
Our theme is not compatible with PHP 7 version. The developers are working on it.
So we recommend to use lower PHP version.
Sorry for inconveniences.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 20, 2016 at 09:55
Hello,
Please provide WP admin credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 20, 2016 at 09:18
Hello @MinnaN,
Translation has been fixed.
Please check.
As for the “Qty:” you need translate it in your .po file.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 20, 2016 at 08:46
Hello,
I’ve updated your translation files.
Please check them.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 20, 2016 at 08:46
Hello,
I didn’t do anything with slider. I just opened the site and saw the slider was working. So I thought you had resolved the issue.
As for the blank page you can try to create a new database and import the old one, ask your hosting provider support to help you with it.
Also activate default WordPress theme and check if the same issue persists there too.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 20, 2016 at 08:42
Hello,
I’ve updated your translation files.
Please check them.
They are included. But some of them are created with Essential Grid plugin, for example, Street Photo and Marriage variants. To create them:
1. Go to Theme Options > Header > select 14 (or 13) type of header
2. Import Essential Grid as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
3. Go to Pages > Add new. Use visual Composer and add Essential Grid element. Select Royal Marriage (or Grid 1). All Page Layout settings (Sidebar, footer, heading) should be disabled. Save page and set it as Front page in Settings > Reading.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 19, 2016 at 17:34
Hello,
As I see you still haven’t updated the theme. Please update it and reply back.
1. This is also a warning and related to WordPress. Just ignore it.
2. On the screenshot I see Visual Composer element which is outdated. You need remove it from your page and re-add a new one from VC editor.
Make sure you’re using last VC version. You can download it here https://www.8theme.com/download-plugins/
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 19, 2016 at 09:59
You are welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 19, 2016 at 08:26
Hello,
You need also edit the file wp-content/themes/legenda/woocommerce/cart/mini-cart.php in line 21 and change number in this code <?php etheme_cart_items(3); ?>
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 19, 2016 at 08:13
Hello @nikos,
We don’t have Greek translation files. You have to translate the theme yourself as described in the documentation https://www.8theme.com/demo/docs/legenda/#!/how_to_translate
We didn’t upload greek po files for the client giorgos, we just updated his own files.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 18, 2016 at 19:31
Hello @dovex,
Now credentials are correct but access is not permitted, we are getting this error:
Response: 550 PWD: Permission denied
Error: Failed to retrieve directory listing
Please open access to the site files.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 18, 2016 at 19:26
Hello @JJVR1990,
Ajax is used for cart refreshing. For now we’ve improved it as much as we could. But our developers will try to improve its functionality much better.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 18, 2016 at 19:09
Hello @dovex,
FTP credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 18, 2016 at 15:52
Hello,
You are welcome.
Regards,
Eva Kemp.
Eva Kemp
Support staff
October 18, 2016 at 14:14
Hello,
As I see you’re using old theme version. At first update the theme to 2.8 version and reply back.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
