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Viewing 30 posts - 1,531 through 1,560 (of 31,382 total)

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Eva Kemp

Support staff

October 18, 2016 at 11:19

Hello,

In this case make all products variable http://storage7.static.itmages.com/i/16/1018/h_1476785848_5482024_989aaa4769.jpeg .

Regards,
Eva Kemp.

#143078 Copied In reply to: Shop questions

Eva Kemp

Support staff

October 18, 2016 at 09:27

Hello,

You’re welcome.

Regards,
Eva Kemp.

#143053 Copied In reply to: About Footer

Eva Kemp

Support staff

October 18, 2016 at 09:26

Hello,

I’ve edited the file wp-content/themes/idstore/loop.php and changed the line <?php the_excerpt(); ?> to <?php the_content(); ?>. Check category page now.

Regards,
Eva Kemp.

#143052 Copied In reply to: Can adjust url the post

Eva Kemp

Support staff

October 18, 2016 at 08:10

Hello,

For products gallery go to Theme Options > Single Product Page > Enable slider for gallery images > On.

As for menu go to Appearance > Menus > Manage Locations and disable “Main menu (right)” option.

Regards,
Eva Kemp.

#143042 Copied In reply to: Import demo data can not import demo product

Eva Kemp

Support staff

October 17, 2016 at 20:02

Hello,

Have you installed demo data https://www.8theme.com/demo/docs/royal/#!/demo_data_installation ?
Please provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#143008 Copied In reply to: Installed Flowers Demo But Does Not Look Right

Eva Kemp

Support staff

October 17, 2016 at 20:00

Hello,

You’re welcome.

Regards,
Eva Kemp.

#143006 Copied In reply to: Menu ID

Eva Kemp

Support staff

October 17, 2016 at 19:59

Hello @mediavision,

The files have been sent to your email address.
Please check it.

Regards,
Eva Kemp.

#143005 Copied In reply to: Demo data not working

Eva Kemp

Support staff

October 17, 2016 at 19:53

Hello @dovex,

We can’t connect via FTP getting the errors:
Error: Connection timed out
Error: Could not connect to server

Is there firewall on your server that is blocking access?

Regards,
Eva Kemp.

#143004 Copied In reply to: Demo data not working
Eva Kemp

Support staff

October 17, 2016 at 18:16
Hello,

I’ve changed your code to this one:
```
.menu-item-15573 a {
  line-height: 1.1em !important;
}
```
Clear browser cache and check last menu item, it’s working now:
http://storage9.static.itmages.com/i/16/1017/h_1476724621_2785028_1d2734a643.jpeg

Regards,
Eva Kemp.
#142996 Copied In reply to: Menu ID
Eva Kemp

Support staff

October 17, 2016 at 18:00

Hello,

You need clear cache and cookies in your browser.

Regards,
Eva Kemp.

#142992 Copied In reply to: Promo Pop-Up Not Showing Up

Eva Kemp

Support staff

October 17, 2016 at 15:12

Hello,

You’re welcome.

We’ll be glad if you leave a review on themeforest site https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/reviews/5888906

Regards.
Eva Kemp.

#142971 Copied In reply to: Translation

Eva Kemp

Support staff

October 17, 2016 at 14:57

Hello,

Please provide your FTP credentials.

Regards,
Eva Kemp.

#142963 Copied In reply to: Chance email text

Eva Kemp

Support staff

October 17, 2016 at 14:49

Hello,

You’re welcome.

Regards,
Eva Kemp.

#142955 Copied In reply to: Up Selling Wording

Eva Kemp

Support staff

October 17, 2016 at 14:47

Hello,

Both queries have been fixed.
Please check.

Regards,
Eva Kemp.

#142952 Copied In reply to: Translation

Eva Kemp

Support staff

October 17, 2016 at 13:01

Hello,

Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme as we can’t test them all.

Regards,
Eva Kemp.

#142917 Copied In reply to: Variation product images fading
Eva Kemp

Support staff

October 17, 2016 at 12:52
Hello,

I’ve added this css code:
```
.products-grid.product-count-3 .product {
    width: 247px !important;
}
```
Please check.

Regards,
Eva Kemp.
#142911 Copied In reply to: Translation
Eva Kemp

Support staff

October 17, 2016 at 12:47

Hello,

I’ve imported base demo content. Please check your site now.

Regards,
Eva Kemp.

#142910 Copied In reply to: Import demo data can not import demo product

Eva Kemp

Support staff

October 17, 2016 at 12:04

Hello,

You need edit the file wp-content/themes/royal/woocommerce/single-product/up-sells.php in line 34.

Regards,
Eva Kemp.

#142903 Copied In reply to: Up Selling Wording

Eva Kemp

Support staff

October 17, 2016 at 10:34

Hello,

– What is your screen size?

– “Menu” text has been fixed.

Regards,
Eva Kemp.

#142879 Copied In reply to: Translation

Eva Kemp

Support staff

October 17, 2016 at 10:26

Hello @JJVR1990,

Please refer to this test result https://gtmetrix.com/reports/www.elique.nl/OHLtFx80 . You need follow suggestions written in PageSpeed column.
To enable gzip compression you need contact your hosting provider support.
Also read these articles:
http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
https://www.mvestormedia.com/leverage-browser-caching-w3-total-cache/
http://technumero.com/internet/how-to-leverage-browser-caching-wordpress/3213

Regards,
Eva Kemp.

#142874 Copied In reply to: admin-ajax.php slows down site

Eva Kemp

Support staff

October 17, 2016 at 10:06

Hello @dovex,

Please provide FTP and WP admin credentials in Private Content.

Regards,
Eva Kemp.

#142869 Copied In reply to: Demo data not working
Eva Kemp

Support staff

October 17, 2016 at 10:04
Hello,

– I don’t see such issue:
http://storage2.static.itmages.com/i/16/1017/h_1476694905_6886328_e4e1f69b48.jpeg

Clear browser cache and check again or check in another browser.

– I’ve edited the code in Custom CSS to this:
```
@media (min-width: 1200px) {.container {
   width: 1130px !important;
}}
```
Check the width for desktop view now.

Regards,
Eva Kemp.
#142868 Copied In reply to: Translation
Eva Kemp

Support staff

October 17, 2016 at 09:59

Hello,

You need edit the file wp-content/themes/legenda/framework/woo.php in line 944 and modify the code function etheme_cart_items ($limit = 3), change “3” to the number you want.

Regards,
Eva Kemp.

#142866 Copied In reply to: Woocommerce cart widget (in shop sidebar) shows only up to 3 items.
Eva Kemp

Support staff

October 17, 2016 at 09:39
Hello,

1. I’ve added this css code:
```
@media (min-width: 980px) and (max-width: 1200px) {.products-grid.product-count-3 .product {
    width: 200px !important;
}}
```
2. Go to Theme Options > Blog Layout > Excerpt length (words) and set words number you want to show on Blog page.

3. I’ve added this code to increase site width on smartphones:
```
.container {
    padding-left: 2px;
    padding-right: 2px;
}
```
4. I’ve added this code in Custom CSS for Contact form submit button:
```
.wpcf7 input[type="submit"] {
     color: black;
}
```
Regards,
Eva Kemp.
#142861 Copied In reply to: Translation
Eva Kemp

Support staff

October 17, 2016 at 08:45

Hello,

Please provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#142859 Copied In reply to: Menu ID

Eva Kemp

Support staff

October 17, 2016 at 08:39

Hello,

I’m getting error “ERROR: Invalid username.”
Please check the credentials.

Regards,
Eva Kemp.

#142857 Copied In reply to: Import demo data can not import demo product

Eva Kemp

Support staff

October 17, 2016 at 08:25

Hello,

The code for fixed header is in the file wp-content/themes/royal/js/etheme.js (line 1039).

Regards,
Eva Kemp.

#142855 Copied In reply to: Sticky Add to cart product page

Eva Kemp

Support staff

October 17, 2016 at 08:15

Hello,

We’ll fix this problem in the next theme update.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#142851 Copied In reply to: Stripe error (theme update)

Eva Kemp

Support staff

October 17, 2016 at 08:08

Hello,

You need download Visual Composer archive here https://www.8theme.com/download-plugins/ and upload the extracted folder via FTP in wp-content/plugins directory overwriting the old plugin version.

Regards,
Eva Kemp.

#142849 Copied In reply to: WPBakery Visual Composer Updating Issues

Eva Kemp

Support staff

October 15, 2016 at 12:45

Hello,

As I see 3 columns are shown:
http://storage8.static.itmages.com/i/16/1015/h_1476531876_8906361_fa887b5def.jpeg
http://storage9.static.itmages.com/i/16/1015/h_1476531916_4835648_6c2c933ce1.jpeg

Please show a screenshot of the issue.

The code is already removed.

Regards,
Eva Kemp.

#142824 Copied In reply to: Translation
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