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Viewing 30 posts - 1,591 through 1,620 (of 31,382 total)

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Eva Kemp

Support staff

October 13, 2016 at 19:17

Hello,

You’re welcome.
Have a great day too!

Regards,
Eva Kemp.

#142645 Copied In reply to: Translations still being overwritten thus child theme

Eva Kemp

Support staff

October 13, 2016 at 19:12

Hello,

We need to see the page to give you correct code. Specify what needs to be changed – font, text size, color?

Regards,
Eva Kemp.

#142644 Copied In reply to: Text with Line – Change Style
Eva Kemp

Support staff

October 13, 2016 at 19:08
Hello,

– As I see “Total” is shown on the left:
https://www.dropbox.com/s/avvdbkwppapg327/Selection_059.jpg?dl=0
Please clarify how you want to display it.

– I’ve added this css code for product categories rows:
```
.span4.product-category {
    margin-bottom: 55px;
}
```
– for submenu:http://fr.tinypic.com/view.php?pic=rhkis5&s=9#.V_-bG7VF9E4
I would like black background and white font plz.

Fixed.

– Pictures border has been fixed too. Please check.

Regards,
Eva Kemp.
#142602 Copied In reply to: Translation
Eva Kemp

Support staff

October 13, 2016 at 15:37

Hello,

Add background image in the row settings http://storage7.static.itmages.com/i/16/1013/h_1476369439_2976561_e63ec41a47.jpeg or http://storage8.static.itmages.com/i/16/1013/h_1476369489_4657458_c8a00573da.jpeg and remove it from contact form code.

Regards,
Eva Kemp.

#142585 Copied In reply to: top menu showing up twice
Eva Kemp

Support staff

October 13, 2016 at 15:28
Hello,

1. Fixed.

2. Please show a screenshot. How do you want to display it?

– where can i change font of categories & product names?

Edit this code in your Custom CSS:
```
.archive .product-name a {
    font-family: Montserrat;
}
```
```
.product-category h5 {
    font-family: Play !important;
}
```
– How can i change space between rows categorie?
How do you want to change it?

– Can i update new version of woocommerce?

Yes, you can, but create a back up of the site and database before.

Regards,
Eva Kemp.
#142582 Copied In reply to: Translation
Eva Kemp

Support staff

October 13, 2016 at 15:08
Hello,

– Widget cart header “bag icon and “Panier” is still grey.

Fixed.

– Is it possible to have 1px border for category pict too?

I’ve edited the code in Custom CSS:
```
.products-grid .product .product-image-wrapper, .span4.product-category {
   border: 1px solid black !important;
}
```
Check categories now.

– Submenu is white, i would like black please

I’ve added this css code:
```
.fixed-header .menu > li > a, .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li a {
   color: black !important;
}
```
Check the menu.

– Legenda menu has been updated in the recent version. Please read how to add image:
https://www.8theme.com/demo/docs/legenda/#!/primary_menu

– I wd like same size butto: http://prnt.sc/ct9780

Added this css code:
```
.bottom-btn {
    display: table-caption;
}

.span3.sidebar.sidebar-left .product_list_widget a.btn {
   color: white !important;
   width: 150px;
   margin-bottom: 10px;
}
```
Check buttons now.

What’s happend? all codes you gave me since few days are in CSS but nothing change.

Some classes were changed in the theme update, that’s why my previous code doesn’t work in the new version anymore.

Regards,
Eva Kemp.
#142579 Copied In reply to: Translation
Eva Kemp

Support staff

October 13, 2016 at 14:49
Hello,

What Safari version are you using? We don’t see such issue:
http://prnt.sc/ctcj2l

As for IE add this code in custom.css file:
```
.short-description img {
  width: 70px;
}
```
Regards,
Eva Kemp.
#142577 Copied In reply to: Browser issues
Eva Kemp

Support staff

October 13, 2016 at 14:15

Hello,

For now we can’t promise that we’ll add compatibility for WP All Import Pro plugin, but we’ll forward your request to the developers for discussion.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#142571 Copied In reply to: Problems Playing a Video in Product Gallery

Eva Kemp

Support staff

October 13, 2016 at 14:03

Hello,

Please provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#142567 Copied In reply to: Drop down main menu not showing after 4th level

Eva Kemp

Support staff

October 13, 2016 at 14:01

Hello,

Yes, add it to Custom CSS for tablet section.

Regards,
Eva Kemp.

#142565 Copied In reply to: Serious problem in the checkout page on mobile
Eva Kemp

Support staff

October 13, 2016 at 13:52
Hello,

1. I’ve added this css code in Custom CSS:
```
.shopping-cart-widget .widget_shopping_cart_content ul li .media-heading a {
    color: #000000 !important;
}
```
Check cart widget now.

2. Added this code for cart widget text:
```
.shopping-cart-widget .cart-bag {
    color: white;
}

.shopping-cart-widget .cart-bag .badge-number {
   color: yellow;
}
```
Check it.

3. For cart widget in sidebar I’ve edited this code:
```
.span3.sidebar.sidebar-left .product_list_widget a {
    color: grey !important;
}
```
4. I’ve edited the code for product image border:
```
.products-grid .product .product-image-wrapper {
   border: 1px solid black !important;
}
```
5. Site width has been fixed.

6. As I see 3 columns are shown:
http://storage5.static.itmages.com/i/16/1013/h_1476361671_3870239_67256a5d06.jpeg

7. I’ve added this code in CSS block in home page editor:
```
.etheme-social-icons li {
  margin-right: 0px;
}

.custom-info-wrap .custom-info-block {
    display: flex;
}
```
Check home page now.

Regards,
Eva Kemp.
#142563 Copied In reply to: Translation
Eva Kemp

Support staff

October 13, 2016 at 13:12

Hello,

You can hide video for mobile devices and only show it for desktop view.

Regards,
Eva Kemp.

#142557 Copied In reply to: Video in row

Eva Kemp

Support staff

October 13, 2016 at 13:07

Hello,

Your screenshots show nothing. There are no images. Please reupload them.
Also update the theme to 3.0.3 version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#142556 Copied In reply to: Browser issues

Eva Kemp

Support staff

October 13, 2016 at 12:08

Hello,

As I see you’ve translated that text, so to change it edit Woocommerce translatio .po file.

Regards,
Eva Kemp.

#142547 Copied In reply to: Chance email text

Eva Kemp

Support staff

October 13, 2016 at 11:49

Hello,

I’ve updated woocommerce translation files. Please check the button now.

Regards,
Eva Kemp.

#142545 Copied In reply to: Translation
Eva Kemp

Support staff

October 13, 2016 at 11:40
Hello,

Add this code in Global Custom CSS:
```
.template-container .top-bar .top-links {
    display: block !important;
}
```
and this code in Custom CSS for mobile:
```
.checkout .col-lg-5.col-md-5 {
    display: inline-block;
}
```
Regards,
Eva Kemp.
#142543 Copied In reply to: Serious problem in the checkout page on mobile
Eva Kemp

Support staff

October 13, 2016 at 11:33

Hello,

Video saving code is stored in the file wp-content/themes/royal/framework/woo.php http://prnt.sc/ct9h9e . But it will be easier if you upload video for each product, because even after import you’ll have to re-save products.

Regards,
Eva Kemp.

#142542 Copied In reply to: Problems Playing a Video in Product Gallery
Eva Kemp

Support staff

October 13, 2016 at 09:09
Hello,

Please provide FTP credentials and specify how you want to change “payer avec paypal” button.

– I’ve added this code for cart widget buttons:
```
.shopping-cart-widget .cart-popup .button {
   color: white !important;
   background-color: red !important;
}
```
Please check.

– For sidebar buttons I’ve added this css code:
```
.woocommerce .widget_shopping_cart .button.wc-forward {
    width: 150px !important;
}
```
– I’ve changed the width in the code in Custom CSS for product categories columns:
```
@media (min-width: 1200px) {
.product-category {
    width: 31% !important;
    display: inline-block !important;
    clear: none !important;
    height: 250px;
}
```
Check now.

Regards,
Eva Kemp.
#142519 Copied In reply to: Change homepage color
Eva Kemp

Support staff

October 13, 2016 at 08:18

Hello,

Have you tried to disable all 3rd-party plugins? Please try it and check the site after that.

Regards,
Eva Kemp.

#142517 Copied In reply to: Menu Button does not work on responsive design – mobile

Eva Kemp

Support staff

October 13, 2016 at 08:17

Hello,

Please refer to this article:
https://www.themepunch.com/faq/frontend-grid-loading-optimization-options/

Regards,
Eva Kemp.

#142516 Copied In reply to: Problems with the portfolio loading time

Eva Kemp

Support staff

October 13, 2016 at 08:14

Hello,

Please check if the same issue persists with default Woocommerce theme Storefront and let us know the result.

Regards,
Eva Kemp.

#142515 Copied In reply to: Product Add-on error

Eva Kemp

Support staff

October 12, 2016 at 20:17

Hello,

You need update Ultimate VC Addons plugin https://www.8theme.com/download-plugins/ .
Upload it via FTP.

Regards,
Eva Kemp.

#142500 Copied In reply to: Static frontpage fails

Eva Kemp

Support staff

October 12, 2016 at 19:12

Hello,

I’ve updated your translation files. Clear browser cache and check the site.
Please note in future you need just overwrite old theme folder, don’t delete it, so you translation files will be kept.

Regards,
Eva Kemp.

#142494 Copied In reply to: Translations still being overwritten thus child theme

Eva Kemp

Support staff

October 12, 2016 at 19:08

Hello,

Please show a direct page where the text is added and specify what exactly you want to change.

Regards,
Eva Kemp.

#142493 Copied In reply to: Text with Line – Change Style
Eva Kemp

Support staff

October 12, 2016 at 19:07
Hello,

– Please check cart widget now.

– You can change “payer avec paypal” in woocommerce translation files where you translated this string.

–

Homepage: blog post font are in white, we don’t see them

I’ve changed the code in your Custom CSS to this:
```
.footer.footer-bottom-3 p > strong, .home.page.page-id-517 .post-info, .home.page.page-id-517 .post-description {
    color: black !important;
}
```
– As I see products are divided into 4 columns on home page:
http://storage5.static.itmages.com/i/16/1012/h_1476294267_9627760_a873773c80.jpeg

–

where can i remove the pinterst & mail icon?

I’ve added the code in CSS block on your home page http://storage6.static.itmages.com/i/16/1012/h_1476294831_7501799_166bc513be.jpeg

–

shoppage (https://aitoguerriersdupacifique.com/boutique/): I changed number columns to 3 but i have still 5.

I’ve changed the width in the code in Custom CSS:
```
@media (min-width: 1200px) {
.product-category {
    width: 25% !important;
    display: inline-block !important;
    clear: none !important;
    height: 250px;
}
```
Check now.

–

Widget cart in side bar shop, i would like “voir panier” and “commande” in white

I’ve added this css code:
```
.widget_shopping_cart_content a {
    color: white !important;
}
```
– “Read more” button has been fixed.

–

Home page on desktop and smartphone, it’s not the same order of post.

I don’t see any difference for posts displaying. Please show screenshots for better understanding.

Regards,
Eva Kemp.
#142492 Copied In reply to: Change homepage color
Eva Kemp

Support staff

October 12, 2016 at 18:44

Hello,

I’ve reuploaded theme files. Please clear browser cache and check the site.

Regards,
Eva Kemp.

#142489 Copied In reply to: No way! Internet Explorer Stoped Working

Eva Kemp

Support staff

October 12, 2016 at 15:41

Hello,

Please provide FTP and WP admin credentials in Private Content.
May we reupload theme files? Please confirm you have a backup.

Regards,
Eva Kemp.

#142463 Copied In reply to: No way! Internet Explorer Stoped Working
Eva Kemp

Support staff

October 12, 2016 at 15:35
Hello,

As I see product title is black color in cart widget in the header:
http://storage2.static.itmages.com/i/16/1012/h_1476282666_2557507_9739113f0a.jpeg
But other text is white. To change it add this code in Custom CSS:
```
.shopping-cart-widget .totals, .shopping-cart-widget .cart-popup .button {
   color: #000000 !important;
}
```
To add border for product image use this css code in Custom CSS:
```
.products-grid .product .product-image-wrapper {
    border: 1px solid black;
}
```
As for the site width try this css code in Custom CSS:
```
@media (min-width: 1200px) {.container {
    width: 1070px;
}}
```
Regards,
Eva Kemp.
#142460 Copied In reply to: Change homepage color
Eva Kemp

Support staff

October 12, 2016 at 15:26

Hello,

We’ve sent updated files to your email address. Please check it. Extract the archive and upload the files to the folder wp-content/themes/royal/woocommerce/checkout.

Regards,
Eva Kemp.

#142458 Copied In reply to: Stripe error

Eva Kemp

Support staff

October 12, 2016 at 14:09

Hello,

Yes, it will be better if you download theme archive from ThemeForest and reupload the files.

Regards,
Eva Kemp.

#142442 Copied In reply to: Static frontpage fails
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