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Viewing 30 posts - 1,741 through 1,770 (of 31,382 total)

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Eva Kemp

Support staff

October 5, 2016 at 14:03

Hello,

You’re welcome.

Regards,
Eva Kemp.

#141639 Copied In reply to: google map problem

Eva Kemp

Support staff

October 5, 2016 at 14:02

Hello,

I’ve edited the file. Please download it https://www.dropbox.com/s/toksbf6k8dwt004/content-product.php?dl=0

We recommend to upload it to child theme https://codex.wordpress.org/Child_Themes not to lose changes after theme update.

Regards,
Eva Kemp.

#141638 Copied In reply to: Changing the product hover over?

Eva Kemp

Support staff

October 5, 2016 at 13:59

Hello,

The issue has been fixed. Please check now.

Regards,
Eva Kemp.

#141636 Copied In reply to: Dokan plugin not work

Eva Kemp

Support staff

October 5, 2016 at 12:58

Hello,

– As I see translation is already set http://storage3.static.itmages.com/i/16/1005/h_1475668265_9046541_62b17c4b22.jpeg

– Please read how to link a layer in revolution slider https://www.themepunch.com/faq/how-to-hyperlink-slides-and-layers/

– As for search issue go to Theme Options > Search and enable the options you need.

– I’ve uploaded fontawesome.css file to your child theme. Please check the site now.

Regards,
Eva Kemp.

#141617 Copied In reply to: Site broken after update

Eva Kemp

Support staff

October 5, 2016 at 12:43

Hello,

You’re welcome.

Regards,
Eva Kemp.

#141608 Copied In reply to: Category descriptions of the blog

Eva Kemp

Support staff

October 5, 2016 at 12:40

Hello,

Unfortunately there is no such feature. You can search for some 3rd-party plugins to achieve what you want.

Regards,
Eva Kemp.

#141607 Copied In reply to: Brands Filter

Eva Kemp

Support staff

October 5, 2016 at 12:38

Hello,

I don’t see h1 tag in the breadcrumbs http://storage5.static.itmages.com/i/16/1005/h_1475667501_6322149_7862efd842.jpeg . Please show on a screenshot what you want to remove.

Regards,
Eva Kemp.

#141606 Copied In reply to: Changes of the h1 of the posts

Eva Kemp

Support staff

October 5, 2016 at 12:34

Hello,

I’ve edited index.php file and added it to your child theme. Please check category page now.

Regards,
Eva Kemp.

#141604 Copied In reply to: Category descriptions of the blog

Eva Kemp

Support staff

October 5, 2016 at 11:47

Hello,

Please show a screenshot for better understanding. Do you want to change font color or background color?

Regards,
Eva Kemp.

#141598 Copied In reply to: Change color

Eva Kemp

Support staff

October 5, 2016 at 11:40

Hello,

Please provide FTP credentials.

Thank you.
Regards,
Eva Kemp.

#141597 Copied In reply to: Dokan plugin not work

Eva Kemp

Support staff

October 5, 2016 at 10:58

Hello,

There is error on your site “Fatal error: Allowed memory size”.
You need contact your hosting provider support and ask to increase memory _limit value.

Regards,
Eva Kemp.

#141590 Copied In reply to: Blank Page Royal and Visual Composer

Eva Kemp

Support staff

October 5, 2016 at 09:41

Hello,

Please update theme to 1.7.1 version. Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#141579 Copied In reply to: add to cart "pop up modal" does not open with classico

Eva Kemp

Support staff

October 5, 2016 at 09:40

Hello,

Sorry for a delay.
That header type is created specially for a slider when it’s used as the only element on the page as shown on our demo https://www.8theme.com/demo/classico/variant11/ .
We’ll add the possibility to use other content under the slider with this header type in the next update.

Regards,
Eva Kemp.

#141577 Copied In reply to: Problem with menu and slider

Eva Kemp

Support staff

October 5, 2016 at 09:37

Hello,

I’ve imported home page. Please check your site now. As I see other demo pages have been imported.

Regards,
Eva Kemp.

#141575 Copied In reply to: 404 Oops Page Not Found error after importing dummy data

Eva Kemp

Support staff

October 5, 2016 at 08:53

Hello,

Please take our apologies but we don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.

Regards,
Eva Kemp.

#141557 Copied In reply to: Fixed Widget

Eva Kemp

Support staff

October 5, 2016 at 08:47

Hello,

The issue has been fixed. Please check the site now.

Regards,
Eva Kemp.

#141556 Copied In reply to: Blank Page Royal and Visual Composer

Eva Kemp

Support staff

October 5, 2016 at 08:30

Hello,

Please try this solution:
https://businessbloomer.com/woocommerce-hide-price-add-cart-logged-users/

Regards,
Eva Kemp.

#141554 Copied In reply to: Move top links of Login/Register/My Account

Eva Kemp

Support staff

October 4, 2016 at 19:21

Hello,

Have you edited theme files?
Please provide FTP credentials. May we reupload the theme?

Regards,
Eva Kemp.

#141527 Copied In reply to: top menu showing up twice
Eva Kemp

Support staff

October 4, 2016 at 19:06
Hello,

1. Do you mean you want to show only cart icon in the fixed header without Cart text and number?

2. To change font for menu items in the fixed header use this css code:
```
.fixed-header-area .menu > li > a {
   font-family: open sans;
}
.fixed-header-area .menu .nav-sublist-dropdown ul > li > a {
   font-family: open sans;
}
```
Change font value to yours.

Regards,
Eva Kemp.
#141525 Copied In reply to: Adjustments Menu & Sticky Menu
Eva Kemp

Support staff

October 4, 2016 at 19:00

Hello,

Please give us FTP credentials to check the issue.

Thank you.
Regards,
Eva Kemp.

#141524 Copied In reply to: Category descriptions of the blog
Eva Kemp

Support staff

October 4, 2016 at 18:25
Hello,

Please add this css code in Global Custom CSS section:
```
.vc_separator h4 {
   font-family: jura !important;
}
```
Regards,
Eva Kemp.
#141520 Copied In reply to: set one font for the entire elements
Eva Kemp

Support staff

October 4, 2016 at 17:06

Hello,

We can’t view the image as your site is under maintenance and previous credentials don’t match anymore.
Please provide correct login data.

Regards,
Eva Kemp.

#141507 Copied In reply to: Contact Form

Eva Kemp

Support staff

October 4, 2016 at 14:51

Hello,

You need edit the file wp-content/themes/royal/content.php and add this code <?php echo category_description( $category_id ); ?> in line 26.
Make changes in the child theme not to lose modifications after theme update.

Regards,
Eva Kemp.

#141498 Copied In reply to: Category descriptions of the blog

Eva Kemp

Support staff

October 4, 2016 at 13:05

Hello,

Thank you, it’s showing now, but we still need FTP access to remove products links on Shop page.

Regards,
Eva Kemp.

#141480 Copied In reply to: Product zoom effect and modal box

Eva Kemp

Support staff

October 4, 2016 at 12:46

Hello,

Please provide FTP credentials in Private Content and we’ll edit the file.

Regards,
Eva Kemp.

#141478 Copied In reply to: Changing the product hover over?

Eva Kemp

Support staff

October 4, 2016 at 12:42

Hello,

I don’t see those option in the left top corner:
http://storage8.static.itmages.com/i/16/1004/h_1475581379_6172133_8e51dd4dde.jpeg

Please provide FTP credentials.

Regards,
Eva Kemp.

#141473 Copied In reply to: Product zoom effect and modal box

Eva Kemp

Support staff

October 4, 2016 at 12:34

Hello,

I’ve disabled “Template Debug Mode” option in Woocommerce > System Status > Tools.
Please check Shop page now.

Regards,
Eva Kemp.

#141470 Copied In reply to: Issue iwth Blanco and WordPress 4.6.1

Eva Kemp

Support staff

October 4, 2016 at 12:00

Hello,

Please provide FTP credentials in Private Content.

Regards,
Eva Kemp.

#141459 Copied In reply to: Category Description Showing On Menu

Eva Kemp

Support staff

October 4, 2016 at 11:33

Hello,

Unfortunately there is no such possibility. You can create mega menu as described in our documentation https://www.8theme.com/demo/docs/royal/#!/primary_menu .

Regards,
Eva Kemp.

#141453 Copied In reply to: Change Filters setup on portfolio category

Eva Kemp

Support staff

October 4, 2016 at 11:30

Hello,

You need edit the file wp-content/themes/royal/woocommerce/content-product.php in line 130.

Regards,
Eva Kemp.

#141452 Copied In reply to: Changing the product hover over?
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