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Viewing 30 posts - 151 through 180 (of 31,382 total)

1 2 3 … 5 6 7 … 1,045 1,046 1,047

Eva Kemp

Support staff

February 22, 2017 at 10:23
Hello,

I don’t see empty space on Shop page http://storage9.static.itmages.com/i/17/0222/h_1487755231_9199731_8cf341063c.jpeg

As for empty space on home page, please use this css code:
```
.home .product-slider {
  height: 250px;
}
```
Regards,
Eva Kemp.
#155442 Copied In reply to: Empty space between product and title
Eva Kemp

Support staff

February 21, 2017 at 17:12

Hello,

I’ve imported the sliders and edited the home page.
Please check your site now.

Regards,
Eva Kemp.

#155406 Copied In reply to: http://www.themepunch.com/faq/9x-slider-synchronous-grid-slider/ LINK NOT WORKIN

Eva Kemp

Support staff

February 21, 2017 at 17:09

Hello,

Sorry for a delay.
Please try to recreate the brand as when I created a test one, the link was correct http://prnt.sc/ebm27l .

Let us know the result.

Regards,
Eva Kemp.

#155405 Copied In reply to: incorrect link with WPML

Eva Kemp

Support staff

February 21, 2017 at 16:51

Hello,

This requires additional customization which is beyond our basic support scope. Please contact our customization service regarding your query https://www.8theme.com/customization-services/ .

Regards,
Eva Kemp.

#155400 Copied In reply to: How to improve checkout

Eva Kemp

Support staff

February 21, 2017 at 16:29

Hello,

Please show on a screenshot where you added the element and show a direct page.

Thank you.
Regards,
Eva Kemp.

#155397 Copied In reply to: Call to action
Eva Kemp

Support staff

February 21, 2017 at 16:27
Hello,

Please use this css code:
```
.product-categories > li {
   background: linear-gradient(#565656 0%, #323232 100%);
   border: 1px solid #000 !important;
   border-radius: 4px;
}
.product-categories > li > a {
   color: #fff !important;
}
.product-categories.with-accordion ul.children {
   background-color: white !important;
}
.product-categories > li.current-cat {
    background: linear-gradient(#97be10 0%, #79980d 100%);
    color: #fff;
    text-shadow: 0 1px 1px #000;
    border: 1px solid #79980d;
    border-radius: 4px;
}
```
Regards,
Eva Kemp.
#155396 Copied In reply to: Custom Sidebar
Eva Kemp

Support staff

February 21, 2017 at 16:00

Hello,

Could you please check now? I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General.

Looking forward to your reply.

Regards,
Eva Kemp.

#155389 Copied In reply to: Call to action

Eva Kemp

Support staff

February 21, 2017 at 11:29

Hello,

Sorry for a delay.
Settings in VC editor aren’t working because date is loading instead of generated class http://prntscr.com/ebh0tk .
Seems like the issue is related to the VC plugin itself or some other plugin that is related to VC.
Have you edited the plugin files?

You can ask VC authors regarding this issue in comments section https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments .

Regards,
Eva Kemp.

#155367 Copied In reply to: Problem margin on home page

Eva Kemp

Support staff

February 21, 2017 at 09:55

Hello,

Do you mean you want to show brand description on the brand page?
If so, you need add this code in the file wp-content/themes/legenda/woocommerce/archive-product.php ( just below <?php etheme_category_header();?> in archive-product.php):

<?php echo term_description( "", get_query_var( 'brand-taxonomy' ) ); ?>

Regards,
Eva Kemp.

#155360 Copied In reply to: Add Brand image and details to top of the brand page

Eva Kemp

Support staff

February 21, 2017 at 09:51

Hello,

Please refer to this article:
https://enriquechavez.co/change-email-sender-wordpress/

Regards,
Eva Kemp.

#155359 Copied In reply to: From Email address on contact form

Eva Kemp

Support staff

February 21, 2017 at 09:27

Hello,

So have you fixed the issue?
Please provide FTP credentials for checking.

Thank you.
Regards,
Eva Kemp.

#155354 Copied In reply to: Site Note Loading after Update

Eva Kemp

Support staff

February 21, 2017 at 09:25

Hello,

The reason is you set Blank page template for Cart page http://storage3.static.itmages.com/i/17/0221/h_1487665480_7556982_353e9e7cfa.jpeg .
Change it to default template.

Regards,
Eva Kemp.

#155353 Copied In reply to: Responsive Shopping cart
Eva Kemp

Support staff

February 20, 2017 at 17:27
Hello,

The translation files in the directory wp-content/themes/Royal_Theme-v2.8/languages don’t belong to Royal.pot file. The strings are different.
What files have you uploaded there?

Please use this css code:
```
.header-type-7 .header .tbs span {
  border: none;
}
.header-type-7 .header .tbs span::before {
  display: none;
}
```
Regards,
Eva Kemp.
#155276 Copied In reply to: Question webshop furniture
Eva Kemp

Support staff

February 20, 2017 at 17:23
Hello,

1. I’ve disabled Fixed Navigation option in Theme Options > General. Please check now.

2. Please add this css code:
```
.woocommerce-checkout .form-row input.input-text {
   height: 40px;
}
```
3. Use this css code:
```
.woocommerce-info .button {
   color: white;
}
```
4. Go to Woocommerce > Settings > Accounts > activate register form on My account page.

Regards,
Eva Kemp.
#155275 Copied In reply to: Christmas Webshop
Eva Kemp

Support staff

February 20, 2017 at 17:11
Hello,

Sorry for a delay.
1. Please use this css code:
```
.sidebar.sidebar-left .widget-title span {
   padding-left: 0 !important;
}
```
2. Add this css code:
```
.sidebar.sidebar-left .widget_nav_menu li a {
  font-size: 12px !important;
}
```
3. This css code will help you:
```
.sidebar.sidebar-left .widget_nav_menu li {
    border-bottom: none;
}
```
4. Please use the following code:
```
.sidebar.sidebar-left .widget_nav_menu li a {
    padding: 5px 0 !important;
}
```
5. You can rearrange categories in Posts > Categories, just drag them in the order you need.

6. Please try this css code:
```
@media (min-width: 1200px){.header-type-17 .header-top .container > .navbar-right {
    position: absolute;
    top: 5px;
    bottom: 0;
    left: auto;
    right: 20px;
    height: 20px;
}}
```
7. Add this css code:
```
.header-top .container {
   text-align: center;
}
.header-type-17 .header-top .header-custom-block {
    float: none !important;
}
```
8. Please show a screenshow what you want to remove.

Regards,
Eva Kemp.
#155273 Copied In reply to: Multiple problems on multi-purpose theme
Eva Kemp

Support staff

February 20, 2017 at 16:28

Hello,

As I see category is shown:
http://storage9.static.itmages.com/i/17/0220/h_1487604484_7273253_56f558172a.jpeg

Please try to check in different browsers.

Regards,
Eva Kemp.

#155263 Copied In reply to: Dokan prugin problem

Eva Kemp

Support staff

February 20, 2017 at 16:25

Hello,

I see empty page on your site.
Do you know about this issue?
Please fix it so we can see the site.

Regards,
Eva Kemp.

#155262 Copied In reply to: Custom Sidebar

Eva Kemp

Support staff

February 20, 2017 at 16:18

Hello,

Sorry for a delay.
Have you checked the link on your smartphone?
This option works on mobile only, not for desktop.

Regards,
Eva Kemp.

#155259 Copied In reply to: Call to action

Eva Kemp

Support staff

February 20, 2017 at 15:57

Hello,

Please provide FTP and WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#155256 Copied In reply to: HTTPS Issue with Font

Eva Kemp

Support staff

February 20, 2017 at 15:23

Hello,

Glad to hear the problem was resolved.

Regards,
Eva Kemp.

#155249 Copied In reply to: Checkout Page Shows Code

Eva Kemp

Support staff

February 20, 2017 at 15:21

Hello,

The FTP data is incorrect (I used zero in the password).
Please check them.

Thank you.
Regards,
Eva Kemp.

#155248 Copied In reply to: Blog page not showing full content

Eva Kemp

Support staff

February 20, 2017 at 12:29

Hello,

There is the shortcode [etheme_product_categories] that allows to display product categories loop.
Is this what you need?

Regards,
Eva Kemp.

#155226 Copied In reply to: shortcode for product_gategorie=""

Eva Kemp

Support staff

February 20, 2017 at 12:23

Hello,

On our demo we used images with dimensions 940px × 400px.

Regards,
Eva Kemp.

#155223 Copied In reply to: Homepage Banner\Slider – Blurred image
Eva Kemp

Support staff

February 20, 2017 at 11:50
Hello,

Please also use this css code:
```
#products-grid .product-image {
    height: 140px !important;
}
```
Regards,
Eva Kemp.
#155221 Copied In reply to: Empty space between product and title
Eva Kemp

Support staff

February 20, 2017 at 11:47

Hello,

What exactly have you edited?
Can you restore your site and database from the working backup?
You can ask your hosting provider support if they have a backup.

Regards,
Eva Kemp.

#155219 Copied In reply to: Menu line

Eva Kemp

Support staff

February 20, 2017 at 09:11

Hello,

Yes, it will be fine.
Does the issue still persist?

Regards,
Eva Kemp.

#155201 Copied In reply to: Heade Top Bar Not Working

Eva Kemp

Support staff

February 18, 2017 at 11:17

Hello,

Please ask your hosting provider support to increase these values:
http://prntscr.com/ea956n
also PHP Max Input Vars: increase to 3000.

Let us know the result.

Regards,
Eva Kemp.

#155157 Copied In reply to: Heade Top Bar Not Working
Eva Kemp

Support staff

February 18, 2017 at 11:16
Hello,

You need edit the file js/etheme.js,
change the string:
http://prnt.sc/ea90t6
to this:
http://prnt.sc/ea924s
```
if ( atpos<1 || dotpos<1 || val == '' ) {
     messages.push( arr['email_field'] );
}
```
Let us know the result.

Regards,
Eva Kemp.
#155156 Copied In reply to: Billing emailaddress does not accept a dot in the checkout.
Eva Kemp

Support staff

February 18, 2017 at 11:14

Hello,

Please try the following steps:
1) Increase these values http://prntscr.com/ea8ufp
Max Upload Size should be at least 40M.
2) The problem may be caused by the database, probably database cache.
Or these plugins are the reason:
Advanced Database Cleaner
Optimize Database after Deleting Revisions
Convert WP Database to UTF-8.

Regards,
Eva Kemp.

#155155 Copied In reply to: Garbage Codes Showing

Eva Kemp

Support staff

February 17, 2017 at 17:19

Hello,

Some plugin is causing the issue.
Disable them one by one to find it out.

Regards,
Eva Kemp.

#155118 Copied In reply to: Search & Home Header Not Working?
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Viewing 180 results - 151 through 180 (of 31,382 total)