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Viewing 30 posts - 1,921 through 1,950 (of 31,382 total)

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Eva Kemp

Support staff

September 22, 2016 at 06:22

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#140404 Copied In reply to: Share Buttons Image

Eva Kemp

Support staff

September 22, 2016 at 06:16

Hello,

We’ve sent the IP address to your mail.
Please check.

Regards,
Eva Kemp.

#140403 Copied In reply to: issue with rev slider update

Eva Kemp

Support staff

September 22, 2016 at 06:14

Hello,

Please provide FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#140402 Copied In reply to: Close first tab on single product page in WooPress theme

Eva Kemp

Support staff

September 22, 2016 at 06:11

Hello,

To close first category, edit wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1819:
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

Regards,
Eva Kemp.

#140401 Copied In reply to: Visual Composer Product Category menu
Eva Kemp

Support staff

September 22, 2016 at 06:09
Hello,

1. Please clarify for what element you want to change font on a product page. Do you mean single product page or Shop page?

2. Edit your css code to this:
```
@media (min-width: 1200px) {.logo img {
    max-width: 515px !important;
}}
```
Regards,
Eva Kemp.
#140400 Copied In reply to: help with Font style/size change and logo size
Eva Kemp

Support staff

September 21, 2016 at 20:15

Hello,

Do you need an example how to create a single project?

Regards,
Eva Kemp.

#140383 Copied In reply to: Creative Theme – How to make Projects?

Eva Kemp

Support staff

September 21, 2016 at 20:13

Hello,

What example do you need? You’ve already seen Post Grid element with projects in Creative-demo.

Regards,
Eva Kemp.

#140381 Copied In reply to: Creative Theme – How to make Projects?

Eva Kemp

Support staff

September 21, 2016 at 20:06

Hello,

Please show your Contact page and provide WP admin credentials.

Regards,
Eva Kemp.

#140377 Copied In reply to: Individualizing the contact form

Eva Kemp

Support staff

September 21, 2016 at 20:03

Hello,

Currently I see only default Woocommerce form http://storage6.static.itmages.com/i/16/0921/h_1474484620_5853151_013bf25d75.png and no Register link in the header.
Have you removed it?

Regards,
Eva Kemp.

#140376 Copied In reply to: Problems with new customer login

Eva Kemp

Support staff

September 21, 2016 at 18:22

Hello,

Please provide a direct page to registration form.

Regards,
Eva Kemp.

#140365 Copied In reply to: Problems with new customer login

Eva Kemp

Support staff

September 21, 2016 at 16:37

Hello,

I’ve edited header.php file and removed the code && ( is_home() || is_front_page() ) in line 19.
Please check titles now.

Regards,
Eva Kemp.

#140353 Copied In reply to: title-tag without space between template and automatically added page name

Eva Kemp

Support staff

September 21, 2016 at 16:34

Hello,

Unfortunately, no.

Regards,
Eva Kemp.

#140352 Copied In reply to: Problems with new customer login

Eva Kemp

Support staff

September 21, 2016 at 16:30

Hello,

You can add featured image for your home page to change that picture.

Regards,
Eva Kemp.

#140348 Copied In reply to: Share Buttons Image

Eva Kemp

Support staff

September 21, 2016 at 15:23

Hello,

You’re welcome.

Regards,
Eva Kemp.

#140328 Copied In reply to: Portfolio Default Category

Eva Kemp

Support staff

September 21, 2016 at 15:22

Hello,

You’re welcome.

Regards,
Eva Kemp.

#140326 Copied In reply to: Fixed Navigation

Eva Kemp

Support staff

September 21, 2016 at 13:45

Hello,

You need disable our Register link and use Sign In link where default Woocommerce forms are displayed.

Regards,
Eva Kemp.

#140312 Copied In reply to: Problems with new customer login
Eva Kemp

Support staff

September 21, 2016 at 13:42
Hello,

Use this code in Global Custom CSS:
```
.product-category .categories-mask {
    background-color: grey;
    border-top: 1px solid black;
    border-bottom: 1px solid black;
}
.product-category .categories-mask span {
    color: white;
}
.product-category .categories-mask h4 {
   color: white;
}
```
Regards,
Eva Kemp.
#140310 Copied In reply to: Change color background in product category box
Eva Kemp

Support staff

September 21, 2016 at 13:18

Hello,

You’re welcome.

Regards,
Eva Kemp.

#140305 Copied In reply to: I would change the order of product categories in homepage.

Eva Kemp

Support staff

September 21, 2016 at 13:17

Hello,

You’re welcome.

Regards,
Eva Kemp.

#140303 Copied In reply to: Problem with plugin installation

Eva Kemp

Support staff

September 21, 2016 at 13:06

Hello,

WooCommerce Email Customizer plugin won’t work with our registration form, in this case you need use default Woocommerce registration form.

Regards,
Eva Kemp.

#140302 Copied In reply to: Problems with new customer login

Eva Kemp

Support staff

September 21, 2016 at 12:05

Hello,

You can change message in the file wp-content/themes/royal/framework/theme-functions.php in line 1506.
To change email content edit the same file in the line 1546.

Regards,
Eva Kemp.

#140296 Copied In reply to: Problems with new customer login

Eva Kemp

Support staff

September 21, 2016 at 11:57

Hello,

It’s shown if you click “Show Filter” button.
To get sidebar go to Theme Options > Products Page Layout and select layout with sidebar.

Regards,
Eva Kemp.

#140292 Copied In reply to: Prices Disappeared
Eva Kemp

Support staff

September 21, 2016 at 10:22
Hello,

1. The reason is you added this css code in Global Custom CSS:
```
.vc_row.wpb_row.vc_row-fluid .ubtn-ctn-center {
    display: none;
}
```
Remove it to show the buttons.

2. I’ve changed Search Engine text. Please check.

Regards,
Eva Kemp.
#140287 Copied In reply to: Question Fashion Webshop
Eva Kemp

Support staff

September 21, 2016 at 10:01

Hello,

Are you using this registration form http://ggshop1.equality.gr/%ce%b5%ce%b3%ce%b3%cf%81%ce%b1%cf%86%ce%ae/ ? It is provided by the theme, but you can use default Woocommerce registration form here http://ggshop1.equality.gr/%ce%bf-%ce%bb%ce%bf%ce%b3%ce%b1%cf%81%ce%b9%ce%b1%cf%83%ce%bc%cf%8c%cf%82-%ce%bc%ce%bf%cf%85/ and disable our Register link in the header.

Regards,
Eva Kemp.

#140278 Copied In reply to: Problems with new customer login

Eva Kemp

Support staff

September 21, 2016 at 09:59

Hello,

You need add Woocommerce Product Categories widget into “Shop Sidebar” in Appearance > Widgets.

Regards,
Eva Kemp.

#140277 Copied In reply to: Prices Disappeared

Eva Kemp

Support staff

September 21, 2016 at 09:57

Hello @MinnaN,

Please provide WP admin credentials.
Thank you.

Regards,
Eva Kemp.

#140275 Copied In reply to: Translating Legenda

Eva Kemp

Support staff

September 21, 2016 at 08:15

Hello,

We haven’t had any problems.
Are you experiencing any issues with those elements?

Regards,
Eva Kemp.

#140262 Copied In reply to: Masonry Media Grid

Eva Kemp

Support staff

September 21, 2016 at 07:54

Hello @JP McWaters,

You were asked to provide us with wp-admin and FTP credentials in Private Content.
Please do this.

Thank you.
Regards,
Eva Kemp.

#140259 Copied In reply to: legenda ?

Eva Kemp

Support staff

September 21, 2016 at 07:50

Hello @MinnaN,

As I see a lot of strings aren’t translated in wp-content/themes/legenda/languages/legenda-fi_FI.po file. Please translate them.

Regards,
Eva Kemp.

#140257 Copied In reply to: Translating Legenda

Eva Kemp

Support staff

September 21, 2016 at 07:19

Hello,

We can’t connect to your server via FTP getting an error:
Error: Connection closed by server

Is there firewall on the server?

Regards,
Eva Kemp.

#140255 Copied In reply to: issue with rev slider update
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