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Viewing 30 posts - 181 through 210 (of 31,382 total)

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Eva Kemp

Support staff

February 17, 2017 at 16:09

Hello,

“Our partners” section uses Brands element in Visual Composer and to show your brands, you need add them in Products > Brands.

Regards,
Eva Kemp.

#155098 Copied In reply to: Revolution Slider Demo data is not provided so getting error

Eva Kemp

Support staff

February 17, 2017 at 16:07

Hello,

I can’t log in to your WP Dashboard.
Have you changed the credentials?
Please provide the correct ones.

Thank you.
Regards,
Eva Kemp.

#155097 Copied In reply to: Christmas Webshop

Eva Kemp

Support staff

February 17, 2017 at 16:03

Hello,

I minimized my browser to mobile view but couldn’t see the same issue.
If you allow, I’ll share screenshots with you.

Regards,
Eva Kemp.

#155095 Copied In reply to: Checkout Radio buttons misaligned

Eva Kemp

Support staff

February 17, 2017 at 16:01

Hello,

The issue has been fixed.
Please clear browser cache and check captcha now.

Regards,
Eva Kemp.

#155093 Copied In reply to: Registration captcha

Eva Kemp

Support staff

February 17, 2017 at 15:16

Hello,

Do you mean it keeps loading with white opacity or turns active after some time?
Perhaps memory_limit value should be increased in this case.

Regards,
Eva Kemp.

#155084 Copied In reply to: Checkout Page Loader Gif

Eva Kemp

Support staff

February 17, 2017 at 15:13

Hello,

Please provide a coupon code so we can check the issue as well as WP Dashboard credentials.
Thank you.

Regards,
Eva Kemp.

#155083 Copied In reply to: Terms & conditions box issue on checkout

Eva Kemp

Support staff

February 17, 2017 at 15:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#155081 Copied In reply to: Woocommerce Product Custom Options Lite (not working with adding to cart)

Eva Kemp

Support staff

February 17, 2017 at 14:58

Hello,

Glad to hear.

Have a nice day!

Regards,
Eva Kemp.

#155078 Copied In reply to: Sometimes some pages appear without graphics components

Eva Kemp

Support staff

February 17, 2017 at 14:15

Hello,

Could you please update the theme so we can check the issue?
I was unable to replicate it on our test environment.
Also please show a screenshot.

Thank you.
Regards,
Eva Kemp.

#155073 Copied In reply to: JS Composer Banner feature.
Eva Kemp

Support staff

February 17, 2017 at 14:08
Hello,

Regarding double line, please add this code in custom.css:
```
.main-nav .double-border {
    border-top: none;
    border-bottom: none;
}
```
As for the line I added, I don’t see it anymore. Have you removed it?

Regards,
Eva Kemp.
#155072 Copied In reply to: Menu line
Eva Kemp

Support staff

February 17, 2017 at 14:03

Hello @mbertram,

You need go to Appearance > Widgets and add Language Switcher and Currency switcher widgets to Left Side top bar area http://storage3.static.itmages.com/i/17/0217/h_1487336535_3721259_f736635e2b.jpeg .

Regards,
Eva Kemp.

#155071 Copied In reply to: Currency Change by clicking top bar currency list items

Eva Kemp

Support staff

February 17, 2017 at 13:36

Hello,

You can find thankyou.php file in the directory wp-content/plugins/woocommerce/templates/checkout.

Regards,
Eva Kemp.

#155067 Copied In reply to: Order received page
Eva Kemp

Support staff

February 17, 2017 at 12:51
Hello,

There are no settings for mobile header.
In this case you have to edit the file header.php in the theme directory.

To translate theme strings, you need generate your translation files from Royal.pot file in wp-content/themes/royal/languages directory. Please read the documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

To remove the cart frame, add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.shopping-container .shopping-cart-widget {
    border: none;
}
```
Regards,
Eva Kemp.
#155061 Copied In reply to: Header issues
Eva Kemp

Support staff

February 17, 2017 at 12:38

Hello,

Please provide WP Dashboard credentials in Private Content and show a screenshot of the issue.

Regards,
Eva Kemp.

#155059 Copied In reply to: Dokan prugin problem

Eva Kemp

Support staff

February 17, 2017 at 12:36

Hello,

Glad to hear it!
Have a nice day!

Regards,
Eva Kemp.

#155057 Copied In reply to: Container Bottom Padding/Footer | 2nd Menu Center | Fixed Na/Header Overlap

Eva Kemp

Support staff

February 17, 2017 at 12:36

Hello,

Glad to hear it!
Have a nice day!

Regards,
Eva Kemp.

#155054 Copied In reply to: Container Padding/2nd Menu Center/Header Menu Overlap

Eva Kemp

Support staff

February 17, 2017 at 10:25

Hello,

I’ve edited your translation files.
Please clear browser cache and check the site.

Regards,
Eva Kemp.

#155033 Copied In reply to: Translation
Eva Kemp

Support staff

February 17, 2017 at 09:55
Hello,

1. Could you please check if the same issue persists with parent theme and default WordPress theme?
Please let us know the result.

3. Have you changed WP credentials?
I can’t log in now.

4. Add this code in Global Custom CSS:
```
.order-review input[type="submit"] {
   width: auto !important;
}
```
5. Add this code in Custom CSS for mobile:
```
.single-product .product {
   display: inline-block;
}
```
Regards,
Eva Kemp.
#155030 Copied In reply to: I hope you can help: Please
Eva Kemp

Support staff

February 16, 2017 at 17:29

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#155001 Copied In reply to: Translation

Eva Kemp

Support staff

February 16, 2017 at 17:28

Hello,

Could you please show a screnshot of the issue and provide WP Dashboard credentials in private content?

Regards,
Eva Kemp.

#155000 Copied In reply to: Revolution Slider Demo data is not provided so getting error

Eva Kemp

Support staff

February 16, 2017 at 16:52

Hello,

1. Please clarify how you want to modify a sidebar.

2. To change social icons links, you need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1964), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

3. For our theme using it’s required PHP 5.3 or higher version. Currently you have 5.5.9 version and it’s applicable.

Regards,
Eva Kemp.

#154998 Copied In reply to: Custom Sidebar

Eva Kemp

Support staff

February 16, 2017 at 16:33

Hello,

I made changes on English version http://lecc.dk/en/ .
Please check that link.

Regards,
Eva Kemp.

#154993 Copied In reply to: Menu line

Eva Kemp

Support staff

February 16, 2017 at 16:30

Hello,

We need FTP credentials, not WP Dashboard.
If you don’t know where to find them, please ask hosting provider support regarding FTP login data.

Regards,
Eva Kemp.

#154992 Copied In reply to: Registration captcha

Eva Kemp

Support staff

February 16, 2017 at 16:28

Hello,

What iPhone version are you checking in?
I can’t replicate the issues you showed.

Regards,
Eva Kemp.

#154990 Copied In reply to: Checkout Radio buttons misaligned

Eva Kemp

Support staff

February 16, 2017 at 16:12

Hello,

You can change the word in translation files.
Just generate the files from default.pot file in wp-content/themes/woopress/languages directory and name the files en_GB.po and en_GB.mo.
Read here how to translate the theme:
http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./

Regards,
Eva Kemp.

#154987 Copied In reply to: Chnage the word 'cart' to basket or bag?

Eva Kemp

Support staff

February 16, 2017 at 14:13

Hello,

Please provide FTP credentials for checking.

Regards,
Eva Kemp.

#154968 Copied In reply to: Registration captcha
Eva Kemp

Support staff

February 16, 2017 at 13:31
Hello,

Please add this code in functions.php file:
```
add_filter( 'woocommerce_product_add_to_cart_text' , 'custom_woocommerce_product_add_to_cart_text' );
/**
 * custom_woocommerce_template_loop_add_to_cart
*/
function custom_woocommerce_product_add_to_cart_text() {
	global $product;
	
	$product_type = $product->product_type;
	
	switch ( $product_type ) {
		case 'variable':
			return __( 'More Colours', 'woocommerce' );
		break;
		}
	}
```
Regards,
Eva Kemp.
#154964 Copied In reply to: Changing 'Select Options' button under product to something else
Eva Kemp

Support staff

February 16, 2017 at 13:27

Hello,

I don’t see translation files in the directory wp-content/themes/idstore/languages.
Please read how to translate theme:
https://www.8theme.com/demo/docs/idstore/#!/how_to_translate

Regards,
Eva Kemp.

#154963 Copied In reply to: Problem Update to IDStore 4.2

Eva Kemp

Support staff

February 16, 2017 at 13:24

Hello,

Could you please clarify your second query?

Thank you.
Regards,
Eva Kemp.

#154962 Copied In reply to: Sometimes some pages appear without graphics components

Eva Kemp

Support staff

February 16, 2017 at 12:56

Hello,

I’ve created a line using Icon Box element in visual composer editor added custom css code in the CSS block:
http://storage2.static.itmages.com/i/17/0216/h_1487246115_2017064_14af851bd1.jpeg

Please check the home page now.
You can edit text and icons to your needs in Icon Box element settings.

Regards,
Eva Kemp.

#154957 Copied In reply to: Menu line
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Viewing 210 results - 181 through 210 (of 31,382 total)