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Viewing 30 posts - 2,161 through 2,190 (of 31,382 total)

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Eva Kemp

Support staff

September 5, 2016 at 05:03

Hello,

You are welcome.

Regards,
Eva Kemp.

#138818 Copied In reply to: Product prices keep changing

Eva Kemp

Support staff

September 5, 2016 at 05:02

Hello,

Have you edited shortcodes.php file? Then just replied it from the theme package.

Regards,
Eva Kemp.

#138817 Copied In reply to: Links for "Share Social" buttons

Eva Kemp

Support staff

September 5, 2016 at 04:59

Hello,

If the problem persists with other theme too then it is related to the plugin. Try to increase memory limit on a server and check slider after that.

Regards,
Eva Kemp.

#138816 Copied In reply to: Revolution Slider Ajax error!

Eva Kemp

Support staff

September 5, 2016 at 04:52

Hello,

This shows number of products in your cart. You can disable this option in Theme Options > General > Show products in cart count on the favicon.

Regards,
Eva Kemp.

#138815 Copied In reply to: Woocommerce germanized

Eva Kemp

Support staff

September 5, 2016 at 04:43

Hello,

Please provide WP admin credentials in private content.

Regards,
Eva Kemp.

#138814 Copied In reply to: Change the Slider

Eva Kemp

Support staff

September 5, 2016 at 04:40

Hello,

Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ and theme to 2.7.3 version.

Regards,
Eva Kemp.

#138813 Copied In reply to: Couple problems i'm having. Please help!

Eva Kemp

Support staff

September 3, 2016 at 07:52

Hello,

Still the same thing. I don’t see the message and there is no Add to Cart button for the products you showed.
What browser are you checking in?

Regards,
Eva Kemp.

#138772 Copied In reply to: ## Urgent ## Out of stock variable added to cart (Pop up notice) //
Eva Kemp

Support staff

September 2, 2016 at 19:46
Hello,

2.1. Please use this css code:
```
.product-information .price del {
   display: none;
}
```
4. Add the following css code:
```
.emodal .emodal-title {
   color: red;
}
.emodal .emodal-text .btn {
   color: red;
   background-color: white;
}
.emodal .emodal-text .btn.filled.active {
   color: red;
   background-color: white;
}
```
Change color values to yours.

5. You should add css code not into the file wp-content/themes/classico/framework/woo.php (just edit text there), but add all css code in Theme Options > Styling > Custom CSS > Global Custom CSS.

Regards,
Eva Kemp.
#138767 Copied In reply to: Langage/filters & others questions
Eva Kemp

Support staff

September 2, 2016 at 19:38

Hello,

What warning are you talking about?
Please show a screenshot for better understanding.

Regards,
Eva Kemp.

#138766 Copied In reply to: Woocommerce germanized

Eva Kemp

Support staff

September 2, 2016 at 19:36

Hello,

Sorry, but I still don’t see the message:
http://storage8.static.itmages.com/i/16/0902/h_1472841375_7943762_23c18fc329.png

What browser are you checking in?
Please clarify how to replicate it.

Regards,
Eva Kemp.

#138765 Copied In reply to: ## Urgent ## Out of stock variable added to cart (Pop up notice) //
Eva Kemp

Support staff

September 2, 2016 at 17:37
Hello,

1. Add this code in Global Custom CSS:
```
.woocommerce-price-suffix {
    display: block;
}
```
2. Refer to this article:
https://businessbloomer.com/disable-variable-product-price-range-woocommerce/

3. Edit the file wp-content/themes/classico/framework/woo.php in line 739. Make changes in the child theme.

4. Edit the file wp-content/themes/classico/framework/theme-init.php in line 47. Do you want to change colors of the text or buttons?

5. Edit the file wp-content/themes/classico/framework/woo.php in line 752. Use this css code:
```
.shopping-container .btn.border-grey, .cart_list.product_list_widget .btn.border-grey {
    background-color: #B8B8B8;
    border-color: #B8B8B8;
    color: #fff !important;
}
.shopping-container .btn.filled {
    color: #fff !important;
    background-color: #262626;
    border-color: #262626;
}
```
Change color values to yours.

Regards,
Eva Kemp.
#138756 Copied In reply to: Langage/filters & others questions
Eva Kemp

Support staff

September 2, 2016 at 16:53

Hello,

I’ve set “Sidebar position for responsive layout” to “Bottom” in Theme Options > Blog Layout.
Please check single product page now.

Regards,
Eva Kemp.

#138751 Copied In reply to: Switching side of sidebar – Single Product Page

Eva Kemp

Support staff

September 2, 2016 at 16:15

Hello,

WP credentials are incorrect. Please check them.
Also check if the issue with slider persists with other theme or only with our theme.

Regards,
Eva Kemp.

#138737 Copied In reply to: Revolution Slider Ajax error!

Eva Kemp

Support staff

September 2, 2016 at 16:05

Hello,

I don’t see that message for the product you provided as there is no Add to Cart button.
Please give direct url to the product where you see the message and we need FTP credentials.

Thank you.
Regards,
Eva Kemp.

#138735 Copied In reply to: ## Urgent ## Out of stock variable added to cart (Pop up notice) //

Eva Kemp

Support staff

September 2, 2016 at 12:48

Hello,

Yes, you need MailChimp plugin. Here is their documentation http://kb.mailchimp.com/getting-started/getting-started-with-mailchimp
Unfortunately there is no option to change what page the pop up appears on. Sorry.

Regards,
Eva Kemp.

#138702 Copied In reply to: NEWSLETTER PROMO POP UP
Eva Kemp

Support staff

September 2, 2016 at 12:42
Hello,

If you want to hide fixed header on mobile use this css code:
```
@media (max-width: 979px) {.fixed-header-area {
    display: none !important;
}}
```
Regards,
Eva Kemp.
#138701 Copied In reply to: Back to top button on mobile site
Eva Kemp

Support staff

September 2, 2016 at 12:34

Hello,

You are welcome.

Regards,
Eva Kemp.

#138699 Copied In reply to: Speed check
Eva Kemp

Support staff

September 2, 2016 at 10:22
Hello,

We recommend you to hide mobile menu on fixed header as by default fixed header is hidden for mobile view.
You can do this with code in custom.css file:
```
@media (max-width: 979px) {.fixed-header-area .et-menu-title {
    display: none;
}}
```
Regards,
Eva Kemp.
#138686 Copied In reply to: Back to top button on mobile site
Eva Kemp

Support staff

September 2, 2016 at 10:05

Hello,

“wc-ajax=get_refreshed_fragments” is Woocommerce functional. Please read here https://wordpress.org/support/topic/wc-ajaxget_refreshed_fragments-1/ , also you need enable cache on your server and optimize images
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

Regards,
Eva Kemp.

#138685 Copied In reply to: Speed check

Eva Kemp

Support staff

September 2, 2016 at 09:15

Hello,

Please show your blog page and provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#138676 Copied In reply to: Posts not showing content

Eva Kemp

Support staff

September 2, 2016 at 09:11

Hello,

That text is present in the file wp-content/plugins/woocommerce/templates/single-product/add-to-cart/variation.php in line 31.

Regards,
Eva Kemp.

#138675 Copied In reply to: ## Urgent ## Out of stock variable added to cart (Pop up notice) //

Eva Kemp

Support staff

September 2, 2016 at 09:03

Hello,

I see the texts are centered on mobile. What mobile device are you checking in?
Please show a screenshot.

Regards,
Eva Kemp.

#138674 Copied In reply to: BLOG POST CENTERING ON MOBILE

Eva Kemp

Support staff

September 2, 2016 at 08:59

Hello,

There is no such option in the theme to add avatar in meta info of blog posts.
You can use some plugins to achieve it.

Regards,
Eva Kemp.

#138673 Copied In reply to: profile avatar pic

Eva Kemp

Support staff

September 2, 2016 at 08:37

Hello,

There is no such feature but you can create your own search.php file in child theme and customize the template https://codex.wordpress.org/Creating_a_Search_Page

Regards,
Eva Kemp.

#138667 Copied In reply to: Categories on Pages

Eva Kemp

Support staff

September 1, 2016 at 19:35

Hello,

Please clarify what exactly you want to fix.

Regards,
Eva Kemp.

#138629 Copied In reply to: Woocommerce germanized

Eva Kemp

Support staff

September 1, 2016 at 19:00

Hello,

Have you modified original theme files too besides the child theme?
May we update the theme?
Please provide FTP credentials.

Regards,
Eva Kemp.

#138627 Copied In reply to: ## Urgent ## Out of stock variable added to cart (Pop up notice) //

Eva Kemp

Support staff

September 1, 2016 at 18:57

Hello,

You’re using old WordPress version that WooCommerce no longer supports.
Please update WordPress and then activate the plugin.
Create a back up at first.

Regards,
Eva Kemp.

#138625 Copied In reply to: WooCommerce Plugin installed but won't activate

Eva Kemp

Support staff

September 1, 2016 at 18:09

Hello,

Please update the theme to 2.9.2 version as that bug has been fixed there.

Regards,
Eva Kemp.

#138620 Copied In reply to: ## Urgent ## Out of stock variable added to cart (Pop up notice) //

Eva Kemp

Support staff

September 1, 2016 at 16:09

Hello,

Please provide FTP credentials in Private Content.

Regards,
Eva Kemp.

#138611 Copied In reply to: WooCommerce Plugin installed but won't activate

Eva Kemp

Support staff

September 1, 2016 at 16:06

Hello,

We can’t log into WP admin panel getting an error:
You do not have sufficient permissions to access this page.

Please open access for us.

Regards,
Eva Kemp.

#138610 Copied In reply to: ## Urgent ## Out of stock variable added to cart (Pop up notice) //
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