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Viewing 30 posts - 2,191 through 2,220 (of 31,382 total)

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Eva Kemp

Support staff

September 1, 2016 at 16:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#138607 Copied In reply to: Edit row height

Eva Kemp

Support staff

September 1, 2016 at 15:55

Hello,

Please provide FTP and WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#138605 Copied In reply to: Back to top button on mobile site

Eva Kemp

Support staff

September 1, 2016 at 14:54

Hello,

This is because closing } is missing in your first code.
Correct it.

Regards,
Eva Kemp.

#138592 Copied In reply to: Back to top button on mobile site
Eva Kemp

Support staff

September 1, 2016 at 12:59
Hello,

1. Try to use this code in custom.css file:
```
@media (max-width: 979px) {#back-to-top {
    display: block !important;
}}
```
2. Please add this code in custom.css file:
```
@media (max-width: 979px) {#searchform .button, .visible-desktop {
    display: block !important;
}}
```
Regards,
Eva Kemp.
#138578 Copied In reply to: Back to top button on mobile site
Eva Kemp

Support staff

September 1, 2016 at 11:42

Hello,

You had responsive design disabled in VC settings http://storage4.static.itmages.com/i/16/0901/h_1472726518_8058255_6f2498159c.png
I’ve enabled it.
Check now.

Regards,
Eva Kemp.

#138565 Copied In reply to: Responsiveness

Eva Kemp

Support staff

September 1, 2016 at 11:06

Hello,

You need add this code:
<?php do_action('wpml_add_language_selector'); ?>

You need create folder “framework” in child theme and copy the file into there https://docs.woocommerce.com/document/set-up-and-use-a-child-theme/

Regards,
Eva Kemp.

#138562 Copied In reply to: Language switcher in right top bar

Eva Kemp

Support staff

September 1, 2016 at 10:46

Hello,

If you want to create multilingual site you need use WPML plugin which is compatible with the theme.

To add language switcher in right top bar you have to edit the file wp-content/themes/legenda/framework/theme-functions.php after line 1281.

Regards,
Eva Kemp.

#138557 Copied In reply to: Language switcher in right top bar

Eva Kemp

Support staff

September 1, 2016 at 08:18

Hello,

Please read here how to re-order elements:
http://wpbackoffice.com/reorder-product-page-contents-woocommerce/

Regards,
Eva Kemp.

#138545 Copied In reply to: Can Short Description be moved below 'Add to cart'?

Eva Kemp

Support staff

September 1, 2016 at 08:13

Hello,

You need edit the file wp-content/themes/classico/woocommerce/single-product/related.php in line 30. Make changes in the child theme which is included in the theme package.

Regards,
Eva Kemp.

#138544 Copied In reply to: How to change RELATED PRODUCTS to ‘You might like these too…’ on product pages

Eva Kemp

Support staff

September 1, 2016 at 08:10

Hello,

You can add breadcrumbs background in Theme Options > General > Header Settings > Breadcrumbs background.

Regards,
Eva Kemp.

#138543 Copied In reply to: Can Blog page be modified?
Eva Kemp

Support staff

August 31, 2016 at 19:37
Hello,

Add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.cart-popup-container .btn.filled.big {
    display: none;
}
```
Regards,
Eva Kemp.
#138517 Copied In reply to: Remove Checkout Button from HomePage cart popup widget
Eva Kemp

Support staff

August 31, 2016 at 18:34

Hello,

So the problem isn’t related to our theme.
You can ask at WordPress forums regarding that issue as we don’t see it on Mac on our side.

Regards,
Eva Kemp.

#138512 Copied In reply to: Trouble viewing from Mac

Eva Kemp

Support staff

August 31, 2016 at 18:16

Hello,

You’re welcome.

Regards,
Eva Kemp.

#138510 Copied In reply to: visual composer absent from static block and fixed header logo

Eva Kemp

Support staff

August 31, 2016 at 18:15

Hello,

You can refer to Essential Grid documentation https://www.themepunch.com/faq/social-sharing-alternative-2/
Also you can search for solutions of your other queries there.

Regards,
Eva Kemp.

#138509 Copied In reply to: Essential Grid. Share option.
Eva Kemp

Support staff

August 31, 2016 at 16:26
Hello,

Use this css code:
```
.menu .item-design-full-width .nav-sublist-dropdown .nav-sublist li a:hover {
    color: #737373;
}
```
Change color value to yours.

Regards,
Eva Kemp.
#138495 Copied In reply to: Spacing in mega menu dropdown?
Eva Kemp

Support staff

August 31, 2016 at 15:36

Hello,

Unfortunately there is no such possibility.
You may try solutions described here:
http://www.phpcluster.com/how-to-split-wordpress-submenu-in-2-column.html
http://www.prowebdesign.ro/wordpress-sub-menu-items-split-in-2-columns-the-easy-way/

Or try some mega menu plugin (please note we don’t guarantee full compatibility of 3rd-party plugins).

Regards,
Eva Kemp.

#138488 Copied In reply to: Spacing in mega menu dropdown?
Eva Kemp

Support staff

August 31, 2016 at 14:01
Hello,

How can I change the spacing of the brands within the full width drop down so that they are closer together?

Use this code in Theme Options > Styling > Custom CSS > Global Custom CSS:
```
.menu .item-design-full-width .nav-sublist-dropdown .nav-sublist li a {
   line-height: 12px !important;
}
```
can I have some of the brands in the drop down in another column of the full width menu so that they appear side by side instead of taking one column only?

You need select columns number in Appearance > Menus > edit your menu http://storage6.static.itmages.com/i/16/0831/h_1472648520_4342111_04787970b1.png

Regards,
Eva Kemp.
#138452 Copied In reply to: Spacing in mega menu dropdown?
Eva Kemp

Support staff

August 31, 2016 at 13:19

Hello,

We’re sorry to hear that your site was hacked, but our private content box is visible only to our administrators, not to other clients.

Regards,
Eva Kemp.

#138445 Copied In reply to: Various questions regarding TheLeader

Eva Kemp

Support staff

August 31, 2016 at 13:10

Hello,

You’re welcome.

Regards,
Eva Kemp.

#138441 Copied In reply to: Desapier all my pages (error 404) exept Home page

Eva Kemp

Support staff

August 31, 2016 at 13:09

Hello,

As I see images are shown http://storage2.static.itmages.com/i/16/0831/h_1472645293_2499185_bf458acb05.png
Clear browser cache and check again.

Regards,
Eva Kemp.

#138440 Copied In reply to: Visual Composer: Products

Eva Kemp

Support staff

August 31, 2016 at 09:28

Hello,

You can try solution described in these articles:
https://www.skyverge.com/blog/woocommerce-remove-link-to-product-page/
https://businessbloomer.com/woocommerce-disable-link-to-product-loop/

Make changes in the child theme.

Regards,
Eva Kemp.

#138411 Copied In reply to: disable product page but keep quick view enabled.

Eva Kemp

Support staff

August 31, 2016 at 09:24

Hello,

Please check if the issue persists with default Woocommerce theme Storefront https://woocommerce.com/storefront/ . Also disable all 3rd-party plugins.

Regards,
Eva Kemp.

#138408 Copied In reply to: Prices changing on composite products

Eva Kemp

Support staff

August 31, 2016 at 09:23

Hello,

We recommend to update the theme via FTP https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade (“2.3. Theme Upgrade”).
Also check if the issue persists only with our theme or default Woocommerce theme Storefront too https://woocommerce.com/storefront/ .

Regards,
Eva Kemp.

#138407 Copied In reply to: Payment Gateway Error Message

Eva Kemp

Support staff

August 31, 2016 at 08:59

Hello,

Sorry, but there is no such option in the theme.

Regards,
Eva Kemp.

#138399 Copied In reply to: profile avatar pic

Eva Kemp

Support staff

August 31, 2016 at 08:26

Hello,

1. I’ve resaved Permalinks settings. Clear browser cache and check links now.

2. Read this article:
http://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/

Regards,
Eva Kemp.

#138392 Copied In reply to: Desapier all my pages (error 404) exept Home page

Eva Kemp

Support staff

August 31, 2016 at 08:13

Hello,

Sorry, but it requires a lot of code rewriting.

Regards,
Eva Kemp.

#138390 Copied In reply to: Changing product page

Eva Kemp

Support staff

August 30, 2016 at 18:29

Hello,

Sorry, but there is no such option.
It requires additional customization which is beyond our basic support scope.

Thank you for understanding.

Regards,
Eva Kemp.

#138364 Copied In reply to: Changing product page

Eva Kemp

Support staff

August 30, 2016 at 16:40

Hello,

I see this result:
http://storage9.static.itmages.com/i/16/0830/h_1472571517_8710793_cb451bdeec.png
http://storage8.static.itmages.com/i/16/0830/h_1472571561_2871785_20dfbd8c8b.png

Please try to check in other browser.

Regards,
Eva Kemp.

#138351 Copied In reply to: Can not delete image from parralax

Eva Kemp

Support staff

August 30, 2016 at 16:11

Hello,

Sorry, but this is not related to the theme, it’s WordPress configuration. You can search for solution at WordPress forums.

Regards,
Eva Kemp.

#138342 Copied In reply to: Password Strength

Eva Kemp

Support staff

August 30, 2016 at 16:08

Hello,

I’ve changed the image to other one.
Clear browser cache and check the page.

Regards,
Eva Kemp.

#138341 Copied In reply to: Can not delete image from parralax
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