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Viewing 30 posts - 2,251 through 2,280 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 10:59

    Hello,

    May we update the theme?
    Please confirm it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 10:07

    Hello,

    1. Please add this code in custom.css file:

    .cart-collaterals .cart_totals table th {
       width: 80px;
    }

    Default shipping settings are related to Woocommerce, you can ask at their support how to disable default shipping method, also refer to this topic http://stackoverflow.com/questions/32377151/how-to-disable-default-shipping-and-payment-options-on-checkout-with-woocommerce

    2. The same issue persists with default Woocommerce theme Storefront. Activate it in Appearance > Themes and check yourself.
    You need contact Woocommerce support regarding this problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 09:51

    Hello,

    What do you mean “to get this layout better”?
    Please clarify what exactly you want to achieve.
    Also there is no link to your example. Resend it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 09:44

    Hello,

    Please provide FTP and WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 09:26

    Hello,

    Do you mean this icon http://storage9.static.itmages.com/i/16/0829/h_1472459165_9685698_167f0490d9.png ?
    It’s not FontAwesome icon, so it’s absent in that list.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 09:19

    Hello,

    I’ve sent files to your email address. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 09:11

    Hello,

    1. Please show a product page where ajax Add to Cart isn’t working.

    2. Sorry, your query is a bit unclear. What do you want to achieve regarding Add to Cart button?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 08:08

    Hello,

    Please provide WP admin and FTP credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 29, 2016 at 08:01

    Hello,

    Please provide us with WP admin credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 28, 2016 at 21:11

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2016 at 13:02

    Hello,

    Add this code in Global Custom CSS:

    .main-footer .widget_nav_menu li.current-menu-item a {
        background-color: transparent;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2016 at 12:59

    Hello,

    Yes, you can remove that code from Theme Options.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2016 at 12:52

    Hello,

    Please use this code in custom.css file:

    .fixed-header .menu > li > a {
       color: white;
    }

    How to create custom.css you can watch in this tutorial

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2016 at 12:45

    Hello,

    Try to check orders notification using other email address, for example, gmail.
    Let us know the result.
    Also you said that sometimes emails were delivered, so we don’t think the issue is with the theme. However check it with Woocommerce theme Storefront https://woocommerce.com/storefront/ . Are you getting the same result with this theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2016 at 12:37

    Hello,

    Try to enable the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General at the bottom.
    Check footer after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 16:35

    Hello,

    Ok, looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 15:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 15:20

    Hello,

    Please provide FTP credentials.
    Also we can’t access the admin panel http://demosite.myfairtradie.com.au/wp-admin , it redirects to http://myfairtradie.com.au

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 15:13

    Hello,

    You can reorder categories in Products > Categories and drag categories in order you need. Then go to Appearance > Widgets > add “Woocommerce Product Categories” widget into “Shop Sidebar” area and select “Order by” – “Category Order”.

    To change sorting go to Woocommerce > Settings > Products > Display > Default Product Sorting and select the option you need.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 14:58

    Hello,

    I disabled all 3rd-party plugins and added a product to cart. Number was correct.
    Disable the plugins and after that check product order.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 13:41

    Hello,

    You won’t lose your content.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Here is the tutorial:

    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 11:39

    Hello,

    I don’t see the issue you described. I’ve added a product to cart and the number is shown correctly:
    http://storage9.static.itmages.com/i/16/0826/h_1472207979_3187762_be1b7da177.png

    Please clarify how to replicate it from our end.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 10:17

    Hello,

    Glad to hear it.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 09:37

    Hello,

    We’re very sorry for a long delay.
    On your screenshot it’s shown that arguments are missing in static blocks. Search engine can’t see static blocks and those arguments are unnecessary in there. So you can ignore the errors.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 09:35

    Hello,

    Yes, it’s compatible.
    But we always recommend to create backup first before starting update process.
    Please don’t forget.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 09:32

    Hello,

    How to change the menu text and hover colour

    Use this css code in Theme Options > Custom CSS > Global Custom CSS:

    .header-type-7 .menu-wrapper .menu > li > a {
        color: #aeaeae;
    }
    .header-type-7 .menu-wrapper .menu > li > a:hover {
        color: #aeaeae;
    }

    Change color value to yours.

    If I have 4 or 5 main menu, how can i align them to right side, as it by default alight to left which looks odd

    Now menu is centered. Do you still want to move it right?

    If I wanted to add other bank payment gateway then what is the best way to use it as I am not a technical person

    This is related to Woocommerce plugin. You can search for their extensions and install some plugin for payment gateway you need.

    How to right align 2nd menu which comes after scrolling the page

    Use this css code:

    .fixed-header-area .collapse {
       float: right;
    }

    To update theme please refer to this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 08:21

    Hello,

    You can create a menu in Appearance > Menus and assign it to any page in the page editor in Page Layout box http://storage9.static.itmages.com/i/16/0826/h_1472195998_9318673_45d95de819.png , also footer can be set in the same box http://storage5.static.itmages.com/i/16/0826/h_1472196053_2652194_464bd160dc.png , but at first you need create footer block in Static Blocks section with help of VC editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 07:50

    Hello,

    You can change that button in wp-content/themes/woopress/framework/theme-functions.php in line 418.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 07:39

    Hello,

    Could you please show on a screenshot what exactly you want to change?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2016 at 01:02

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 2,251 through 2,280 (of 31,382 total)
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