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Viewing 30 posts - 241 through 270 (of 31,382 total)

1 2 3 … 8 9 10 … 1,045 1,046 1,047

Eva Kemp

Support staff

February 14, 2017 at 16:25

Hello,

I reloaded Contact Us page several times, but couldn’t see the same issue as on your screenshot.
Are you using the latest browser version. What OS are you checking on?

Regards,
Eva Kemp.

#154796 Copied In reply to: Sometimes some pages appear without graphics components

Eva Kemp

Support staff

February 14, 2017 at 12:31

Hello,

Please show a page where you want to translate the countdown and provide FTP/WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#154766 Copied In reply to: How to translate Countdown

Eva Kemp

Support staff

February 14, 2017 at 11:21

Hello,

As I see max_input_vars value is still set to 1000 http://storage1.static.itmages.com/i/17/0214/h_1487067637_3120614_5ba1c04dad.jpeg .
Please ask your hosting provider support to change it to 5000.

Regards,
Eva Kemp.

#154756 Copied In reply to: Mega Menu

Eva Kemp

Support staff

February 14, 2017 at 10:51

Hello,

New theme version should be released till the end of the month.

Thank you for understanding.

Regards,
Eva Kemp.

#154755 Copied In reply to: wrong currency after add product to the cart
Eva Kemp

Support staff

February 14, 2017 at 10:46
Hello,

Thank you. I was able to access the dashboard.
I’ve edited the file wp-content/themes/classico/woocommerce/content-product.php and moved the code below from line 72 to line 144:
```
<?php
/**
* woocommerce_before_shop_loop_item_title hook
*
* @hooked woocommerce_show_product_loop_sale_flash - 10 [REMOVED in woo.php]
* @hooked woocommerce_template_loop_product_thumbnail - 10 [REMOVED in woo.php]
*/
do_action( 'woocommerce_before_shop_loop_item_title' );
?>
```
Please check the pages now.

Regards,
Eva Kemp.
#154754 Copied In reply to: Advanced Product Labels for WooCommerce
Eva Kemp

Support staff

February 14, 2017 at 09:38

Hello,

Have you edited original theme files or used child theme?
If the changes were made in child theme, then you can update parent theme as described in the video:

(it’s for Legenda theme but the process is the same).

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#154744 Copied In reply to: Update Cart Button not working

Eva Kemp

Support staff

February 13, 2017 at 17:55

Hello,

You’re welcome.

Regards,
Eva Kemp.

#154699 Copied In reply to: Product Category Pages

Eva Kemp

Support staff

February 13, 2017 at 17:54

Hello,

Glad to hear you’ve found a solution.

Have a nice day!

Regards,
Eva Kemp.

#154697 Copied In reply to: PDF Form
Eva Kemp

Support staff

February 13, 2017 at 17:53
Hello,

Please use this css code:
```
.page-404 .button.medium {
  margin-right: 80px;
}
```
Regards,
Eva Kemp.
#154696 Copied In reply to: CSS help for 404 page
Eva Kemp

Support staff

February 13, 2017 at 17:49
Hello,

Please add this code in Custom CSS for mobile and Custom CSS for mobile landscape:
```
.products-grid .product-title {
  height: 50px;
}
```
Regards,
Eva Kemp.
#154694 Copied In reply to: Products on tablet
Eva Kemp

Support staff

February 13, 2017 at 17:43
Hello,

To make the button bigger you can use this css code:
```
.menu-icon::before {
   font-size: 36px !important;
}
```
Regards,
Eva Kemp.
#154692 Copied In reply to: Tablet menu issue
Eva Kemp

Support staff

February 13, 2017 at 17:39
Hello,

1. Please add this code in Global Custom CSS:
```
.mobile-nav .links .popup_link::before {
   float: left;
   top: 15px;
}
```
3. Thank you for explanation. I was able to see this issue.
It’s weird and such problem requires the look of our developers.
I’ll forward it to the senior staff for checking.

Regards,
Eva Kemp.
#154690 Copied In reply to: Mobile menu glitches
Eva Kemp

Support staff

February 13, 2017 at 17:15

Hello @Hans De ruiter,

As I see shopping cart is working fine on mobile http://storage6.static.itmages.com/i/17/0213/h_1487002471_6408848_2430a07770.jpeg .
Could you please describe the issue with more details?
How can we replicate it?

Regards,
Eva Kemp.

#154683 Copied In reply to: Many problems with mobile site

Eva Kemp

Support staff

February 13, 2017 at 17:11

Hello,

I’ve replied to your other topic.
Please check it.
Let’s continue our conversation only in that topic to avoid confusion.

Thank you.

Regards,
Eva Kemp.

#154680 Copied In reply to: Problem with site

Eva Kemp

Support staff

February 13, 2017 at 17:09

Hello,

Please provide FTP and WP Dashboard credentials in private content.

Regards,
Eva Kemp.

#154678 Copied In reply to: Translation
Eva Kemp

Support staff

February 13, 2017 at 17:08
Hello,

1. Do you mean you can’t remove an item from the cart page?

2. I’ve added this code in Global Custom CSS:
```
.footer-top-2 {
	background-color: transparent;
}
```
Please check footer now.

3. Could you please show a screenshot where you want to change the text?

4. Please show screenshot of the issue for better understanding.

Thank you.
Regards,
Eva Kemp.
#154677 Copied In reply to: I hope you can help: Please
Eva Kemp

Support staff

February 13, 2017 at 16:34

Hello,

Glad to hear the problem was fixed.

Regards,
Eva Kemp.

#154669 Copied In reply to: post grid module is not showing on certain browsers

Eva Kemp

Support staff

February 13, 2017 at 16:33

Hello,

Unfortunately there is no such feature. Sorry.

Regards,
Eva Kemp.

#154668 Copied In reply to: Visualize items by Brand and Tags

Eva Kemp

Support staff

February 13, 2017 at 15:56

Hello,

If you want to update the theme, we recommend you to do this via FTP.
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
Refer to the section “2.3 Theme Upgrade”.

Regards,
Eva Kemp.

#154658 Copied In reply to: Installation – Zip File Upload Too Large
Eva Kemp

Support staff

February 13, 2017 at 15:45
Hello,

Please try this code in Custom CSS for mobile:
```
.esg-cc {
   height: 100% !important;
}
```
Regards,
Eva Kemp.
#154656 Copied In reply to: Garbage Codes Showing
Eva Kemp

Support staff

February 13, 2017 at 11:52

Hello @lkendrick22,

Done. Please check your email account.

Regards,
Eva Kemp.

#154632 Copied In reply to: square payment bug

Eva Kemp

Support staff

February 13, 2017 at 11:50

Hello,

This is a known bug and our developers are aware of it. Currently they are working on the fix and it will be produced in the next theme update.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#154631 Copied In reply to: wrong currency after add product to the cart

Eva Kemp

Support staff

February 13, 2017 at 11:48

Hello,

Sorry, but Stan Russel is absent.
I can try to create the line you’re talking about.
Please provide WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#154630 Copied In reply to: Menu line

Eva Kemp

Support staff

February 13, 2017 at 11:36

Hello,

This is not related to the code in functions.php file, but to one of your plugins.
Please disable all 3rd-party plugins, clear browser cache and check the site.

Regards,
Eva Kemp.

#154629 Copied In reply to: WooCommerce Min and Max value issue

Eva Kemp

Support staff

February 13, 2017 at 11:30

Hello,

If you want to to use FancyBox lightbox please try this code described in the article http://tj.mk/replace-prettyphoto-fancybox-woocommerce/ , so you can replace prettyphoto with the desired lightbox.

Regards,
Eva Kemp.

#154625 Copied In reply to: Side Menu – Submenu hidden

Eva Kemp

Support staff

February 13, 2017 at 11:19

Hello,

You’re welcome.

Regards,
Eva Kemp.

#154623 Copied In reply to: Go to the Cart after Add to cart

Eva Kemp

Support staff

February 13, 2017 at 11:18

Hello,

I’ve installed Spanish language in my browser but I’m still getting redirect to this page http://raiolanetworks.com/bloqueos/login.php when trying to access WP admin page.
Could you please disable this redirect?

Thank you.
Regards,
Eva Kemp.

#154622 Copied In reply to: Advanced Product Labels for WooCommerce

Eva Kemp

Support staff

February 13, 2017 at 11:14

Hello,

1. Minus value can’t be used for paddings, only for margins.
2. Please try to disable all 3rd-party plugins and check VC editor after that.

Thank you.
Regards,
Eva Kemp.

#154621 Copied In reply to: Problem margin on home page

Eva Kemp

Support staff

February 13, 2017 at 10:52

Hello,

This bug was fixed in the version 2.2.1. Please update the Xmarket theme to this version.
Thank you.

Let us know the result then.

Regards,
Eva Kemp.

#154620 Copied In reply to: Update Cart Button not working
Eva Kemp

Support staff

February 10, 2017 at 17:54
Hello,

1. Use this css code:
```
.main-footer-1.text-color-default .wpb_heading {
   color: white !important;
}
```
2. Add this css code in Global Custom CSS:
```
.et-mobile-menu li a, .mobile-nav-heading.close-mobile-nav {
  color: white !important;
}
.st-menu, .mobile-nav-heading.close-mobile-nav {
  background-color: red !important;
}
```
Regards,
Eva Kemp.
#154497 Copied In reply to: Cosplay webshop
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Viewing 270 results - 241 through 270 (of 31,382 total)