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Viewing 30 posts - 29,371 through 29,400 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 12:22

    Hello,

    Unfortunately we are unable to connect to FTP and cpanel getting “Login incorrect” error.
    Please reset the password and provide us with the correct one.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 12:02

    Hello,

    To make the shortcode work in our theme, you need to insert prefix “etheme_” before the shortcode words. For example [etheme_product id=”” sku=””]
    Please refer to our documentation: https://www.8theme.com/demo/docs/xmarket/index.html#!/xmarket_shortcodes

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 11:45

    Hello,

    To remove post info from the sidebar you need comment 2 lines in the file wp-content/themes/legenda/framework/widgets.php (lines 368, 369).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 11:00

    Hello @jumcc87,

    I’ve checked your site and haven’t reproduced the same issue.
    Please try to clear browser cache and cookies and try again. Also try to check the site in some other browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 21:15

    Hello,

    Try to use this code to change the background color of the top bar:

    .header-type-6 .top-bar {
    background: #ffffff !important;
    }

    Do you want to change the font color in top bar area? If so, please add this code into custom.css:

    .header-type-6 .top-bar a {
        color: #F00;
    }

    To translate the “Cart” word you need edit the file header.php in the directory wp-content/themes/legenda, find the line 167 and change this word in the code: class="shopping-cart-link" ><span><?php _e('Cart', ETHEME_DOMAIN) ?>
    And the cart you placed on the homepage you can translate editing the Home page in admin panel > Pages > Home Page and edit the code you inserted.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:59

    Hello,

    Please provide us with the site name, FTP and wp-admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:54

    You’re welcome.
    Ok, looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:53

    Hello,

    Please provide us with wp-admin panel and FTP credentials and we’ll help you to create the page.

    To switch a product image you need go to Products > select a product to edit and at the bottom you’ll find “Upload image for hover effect” field in the “Additional Product Options” box. Upload an image you want to be changed to and update the product.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:40

    Hello,

    As I see you have the latest version of Woocommerce plugin and the old version of the theme. Please update the theme to 2.2 version. Here is the video tutorial how to update theme: http://www.youtube.com/watch?v=KdWESIIPU1k and please read carefully our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:32

    Hello @bond08,

    That’s great the problem is resolved.

    Enjoy your work!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:30

    Hello @mikeoc,

    Unfortunately we were unable to connect to FTP as the login details are incorrect. Please check them.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:25

    Hello @dimakoren,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:14

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 20:13

    Thank you for your kind words!
    We really appreciate it!

    Don’t hesitate to contact us if you need some help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 18:05

    Have you checked the link via proxy?
    Please check it http://anonymouse.org/cgi-bin/anon-www.cgi/http://takotsuboclothing.com/
    Is it still showing aligned left?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 18:03
    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 17:54

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 17:53

    Hello @mikeoc,

    Please provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 17:51

    Hello,

    We don’t provide with child theme archive. You need create a new folder via FTP, for example “legenda-child”, then create style.css file inside of it as described in this article http://codex.wordpress.org/Child_Themes (please read it carefully).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 17:47

    Hello,

    To save the changes you’ve made you can copy those files into child theme. Please read this article:
    http://codex.wordpress.org/Child_Themes
    Also don’t forget to create a back up of your files and database before updating.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 16:18

    Hello,

    You’re welcome.
    Thank you for the feedback!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 16:13

    It’s shown as centred from our side. Please check it via proxy: http://anonymouse.org/cgi-bin/anon-www.cgi/http://takotsuboclothing.com/
    Try to check the site with some other browser or clear cache/cookies in your current one.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 15:55

    Hello,

    Sorry, but unfortunately it requires additional customization and is a paid service.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 15:52

    Hello,

    Sorry, but the credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 15:50

    Could you please show us a screenshot of your page and provide us with the exact link to the subscription form?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 15:47

    You need edit the file wp-content/themes/idstore/et-links.php.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 14:40

    Hello,

    Have you changed the “Front page displays” setting to “A static page” and set the front page to your homepage in Settings > Reading?
    Please provide us with wp-admin panel credentials in Private Content.
    Just to be sure: you’re talking about “toys” demo, aren’t you?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 13:52

    Hello,

    The size values in woocommerce settings are fixed and max width is written there. Unfortunately you can change only image height, but it needs to be modified in php files and custom.css.
    Please read in our documentation what image dimensions are required: https://www.8theme.com/demo/docs/blanco/index.html#!/woocommerce_settings

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 13:27

    Hello,

    We’re glad you was able to resolve the issue.
    If you have any questions don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 9, 2014 at 12:50

    You’re welcome.

    Regards,
    Eva Kemp.

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    Viewing 29,400 results - 29,371 through 29,400 (of 31,382 total)
Viewing 30 posts - 29,371 through 29,400 (of 31,382 total)
8theme customization service
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