Page 991 – 8theme.com

Forum Replies Created

Viewing 30 posts - 29,701 through 29,730 (of 31,382 total)

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Eva Kemp

Support staff

June 24, 2014 at 13:36

Hello,

Sorry, but as we told you before you should contact your hosting provider regarding SSL issue.
Thank you.

Regards,
Eva Kemp.

#7912 Copied In reply to: SSL Problem

Eva Kemp

Support staff

June 24, 2014 at 13:34

Sorry, but it’s difficult to provide you with the correct code without seeing the site.
You can upload the files to your host and activate maintenance mode for the site while working on it.

Regards,
Eva Kemp.

#7910 Copied In reply to: Parallax our company achievements
Eva Kemp

Support staff

June 24, 2014 at 12:17
Please add this code into custom.css file:
```
 span.active { color: #1DB4EB; text-align: center; }
.font-large { font-size: 72px; }
```
How to create custom.css you can watch here.

Regards,
Eva Kemp.
#7900 Copied In reply to: Parallax our company achievements
Eva Kemp

Support staff

June 24, 2014 at 11:59

Hello,

Could you please provide us with the link to your site?
Thank you.

Regards,
Eva Kemp.

#7897 Copied In reply to: Parallax our company achievements

Eva Kemp

Support staff

June 24, 2014 at 11:51

Hello,

I’ve just checked your site and testimonials are active and rotating without any problems.
Please try to check it with some other browser or clear your browser cache.

Regards,
Eva Kemp.

#7896 Copied In reply to: testimonial widget: interval not working

Eva Kemp

Support staff

June 24, 2014 at 11:46

Hello,

Sorry but it requires additional customization and is a paid service.
We’ll take your suggestion into account and perhaps it’ll be implemented in future release.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#7895 Copied In reply to: Shop Categories

Eva Kemp

Support staff

June 24, 2014 at 11:43

Hello,

Do you mean the images are displayed like this?

If it’s the problem then you have to reupload the first image with smaller size. Now its dimensions are 500px × 602px, but should be 500px × 329px.

Regards,
Eva Kemp.

#7894 Copied In reply to: IE 9 error

Eva Kemp

Support staff

June 24, 2014 at 11:22

Hello,

You had to delete wpbakery folder from the theme directory before updating to 2.2 version.
Please read our notification: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
I’ve already removed it. Please check your site now.

Regards,
Eva Kemp.

#7890 Copied In reply to: Visual Composer & Slow load speed

Eva Kemp

Support staff

June 24, 2014 at 11:16

Hello,

Please provide us with the link to your site and wp-admin panel credentials in Private Content.
Just to confirm: you want to change font color and font size for footer menu only for mobile device, not for desktop, don’t you?

Regards,
Eva Kemp.

#7889 Copied In reply to: Toggle – How to change heading and font-color?

Eva Kemp

Support staff

June 23, 2014 at 21:27

Hello,

You’ve been already replied in this topic regarding social media buttons.
Please check.

Regards,
Eva Kemp.

#7836 Copied In reply to: Disabling Social Media sharing buttons

Eva Kemp

Support staff

June 23, 2014 at 21:24

To remove featured image and social media sharing bar please add this code into custom.css file:
.post-images, .post-single .post-share {display: none;}

Here you can watch the tutorial how to create custom.css.

Regards,
Eva Kemp.

#7835 Copied In reply to: Need a additional customization: don’t display featured Image in a post / page

Eva Kemp

Support staff

June 23, 2014 at 21:17

Hello,

I’ve modified the file legenda/framework/options.php. Now your site and admin panel are accessible. Please check and clear browser cache before.
But we still recommend you to upgrade the theme to the latest version. Read our documentation carefully: https://www.8theme.com/demo/docs/legenda/#!/upgrade

Regards,
Eva Kemp.

#7834 Copied In reply to: 3.9.1 has ruined my website

Eva Kemp

Support staff

June 23, 2014 at 21:03

If you need to edit the file /code/functions.php, then you need create the folder “code” in the child theme directory and copy functions.php into there. After that you may modify this file and the original one will be untouchable.

Regards,
Eva Kemp.

#7833 Copied In reply to: Childtheme doesn't work

Eva Kemp

Support staff

June 23, 2014 at 20:28

Hello,

Could you please clarify what exactly you need to do with “blog_breadcrumb” function?
Are you making any changes currently?
As I see the default theme is enabled.

Regards,
Eva Kemp.

#7826 Copied In reply to: Childtheme doesn't work

Eva Kemp

Support staff

June 23, 2014 at 20:19

Hello,

Sorry, but we don’t recommend you to hide that menu item. “Theme Options” is needed for you to make some configuration on the site.
May we know the reason you want to hide the settings?

Regards,
Eva Kemp.

#7825 Copied In reply to: Hiding Theme Options in the menu

Eva Kemp

Support staff

June 23, 2014 at 20:16

Hello,

1. Do you want to remove featured image from post and blog page or just from posts and keep it on the blog page?
2. Please provide us with the link where social media sharing bar is displayed.

Regards,
Eva Kemp.

#7824 Copied In reply to: Need a additional customization: don’t display featured Image in a post / page

Eva Kemp

Support staff

June 23, 2014 at 20:13

Hello,

You’re welcome.
Have a good day too!

Regards,
Eva Kemp.

#7822 Copied In reply to: Add border to header

Eva Kemp

Support staff

June 23, 2014 at 20:11

Hello,

Unfortunately this requires additional customization. We’re sorry but our specialists are unable to assist on some additional modifications due to a lot amount of work. If you have needed skills you may try to do it yourself.

Please take our apologies.

Regards,
Eva Kemp.

#7821 Copied In reply to: Dark theme template / shopping cart and checkout page

Eva Kemp

Support staff

June 23, 2014 at 20:02

Hello,

To add “follow us” buttons you need find the code for some social network (you may contact their support or read documentation). For example, to get “follow us” button of Facebook you can refer to this page to generate the code https://developers.facebook.com/docs/plugins/follow-button and insert that code into text editor of a page you want to display it on.

Regards,
Eva Kemp.

#7820 Copied In reply to: Follow us buttons

Eva Kemp

Support staff

June 23, 2014 at 19:55

1. Do you want to decrease main image size? Please upload smaller image: 460px × 523px.
4. As I see “Category” text isn’t displayed now. Please clear the cache of your browser and check again.
5. I’ve tested Contact form and again the email has been sent to Spam box of my email account. Please recheck it.

Regards,
Eva Kemp.

#7819 Copied In reply to: Product single page

Eva Kemp

Support staff

June 23, 2014 at 19:32

Hello,

You can remove them in Theme Options > Single Product Page > Show share buttons > Off.

Regards,
Eva Kemp.

#7817 Copied In reply to: Disabling Social Media sharing buttons

Eva Kemp

Support staff

June 23, 2014 at 18:40

You’re welcome.

Regards,
Eva Kemp.

#7813 Copied In reply to: Widget to display selected category only

Eva Kemp

Support staff

June 23, 2014 at 18:40

Hello,

This issue persists with default theme too. It’s not related to our theme, but Woocommerce configuration. We recommend you to contact their support for the solution.

Regards,
Eva Kemp.

#7812 Copied In reply to: Unable to edit items in cart
Eva Kemp

Support staff

June 23, 2014 at 18:30
Unfortunately I’m unable to log in to admin panel now. Have you changed the password?

Do you want testimonials to be displayed like this?

If so, then you need add this code into custom.css file:
```
.testimonials-text {border: none;}
.testimonials-slider {background-image: url('/wp-content/themes/legenda/images/quote2.png') !important;
background-position: 10px 85px;}
.vc_custom_1403233036931 {background-color: none !important;}
```
Regards,
Eva Kemp.
#7810 Copied In reply to: A definitive shortcode list?
Eva Kemp

Support staff

June 23, 2014 at 18:10

As I see you have old theme version. Please update it to the latest 2.2 version. Don’t forget to read carefully our documentation before upgrading.

Regards,
Eva Kemp.

#7809 Copied In reply to: Altering Product Information Tabs

Eva Kemp

Support staff

June 23, 2014 at 16:15

Hello,

1. Please provide us with the link where you use one of those widgets and wp-admin panel credentials in Private Content.
2. Please provide us with the links where the text isn’t translated and we’ll guide you what files to edit to translate it.

Regards,
Eva Kemp.

#7798 Copied In reply to: No Thumbnails in Widgets & Translation in German ist complete

Eva Kemp

Support staff

June 23, 2014 at 14:03

Hello,

We’re very sorry for such long delay, but we couldn’t understand what caused the problem. Currently the Register link is redirecting to German page version.
Also we recommend you to contact wpml support, they may suggest you some solution.

I’ve tested the link to restore password and it redirects to the page where you’re suggested to enter a new password.
Was this issue resolved?

Regards,
Eva Kemp.

#7786 Copied In reply to: Shipping methods don't appear in checkout page for Internet Explorer

Eva Kemp

Support staff

June 23, 2014 at 13:50

Hello,

You’re welcome.

Regards,
Eva Kemp.

#7782 Copied In reply to: Portfolio pictures not right

Eva Kemp

Support staff

June 23, 2014 at 13:47

Unfortunately we don’t have such feature in our theme. Sorry.
Please clarify what link you need. Do you need the link for Woocommerce plugin to install it or the link to their documentation?

Regards,
Eva Kemp.

#7780 Copied In reply to: Widget to display selected category only

Eva Kemp

Support staff

June 23, 2014 at 13:28

Hello,

Sorry, but your request is unclear. Could you please clarify where you want specific post category to be displayed? Are you trying to make changes in Visual Composer?

Regards,
Eva Kemp.

#7774 Copied In reply to: Widget to display selected category only
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