Forum Replies Created

Viewing 30 posts - 29,731 through 29,760 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 12:14

    Sorry, but what you’re trying to do requires additional customization in the theme files.
    This service isn’t for free. Unfortunately our specialists are unable to assist on additional customization due to a lot amount of work.
    If you have needed skills you may try to modify it yourself.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 11:25

    Could you please provide us with wp-admin panel credentials in Private Content?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 10:28

    Hello,

    Please provide us with wp-admin panel credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 10:26

    Hello,

    They are loaded for the work of some theme elements. We’ll try to optimize this in the future update.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 09:41

    Hello,

    You can achieve this by doing the changes in Theme Options > Header > Breadcrumb Type > select “Wide Block”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 09:22

    Hello,

    Please refer to this topic https://www.8theme.com/topic/slow-site-loading/page/5/#post-7623
    The answer has been already given in there.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 09:20

    Ok. We’ll do our best to fix all bugs in the next release.
    If you have any questions, don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 09:18

    Hello,

    Please provide us with the link to your site and wp-admin/FTP credentials in Private Content.
    Where are you trying to insert that code?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 09:14

    Hello,

    1. You can change it in admin panel > Woocommerce > Settings > Products tab > Product Image Sizes.

    2. This option is related to Woocommerce settings. Please contact them regarding this question.

    3. You can select the position of “Wishlist” button in Woocommerce > Settings > Wishlist tab > Position.

    4. To remove the category text you need add this code into custom.css:
    .single-product-page .product-info .posted_in { display: none; }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:59

    Hello,

    Could you please provide us with the link of the page where tabs are displayed and login credentials to wp-admin panel and FTP?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:54

    Hello,

    I’ve just tested the Cart page and a product is added correctly and all attributes are written.
    Could you please show us a screenshot where you have problem?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:44

    Hello,

    Sorry but we don’t provide any SEO plugins. It’s up to clients what SEO plugin to use. You may also activate this one: All In One SEO if it suits you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:41

    Hello,

    As I understood you correctly you want to disable breadcrumbs but keep the titles, don’t you?
    Please provide us with the link where you want to remove them from.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:37

    Hello,

    Have you disabled Legenda theme currently?
    What version of Legenda theme are you using? Have you made any changes in its original style.css file?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:18

    Hello,

    Please provide us with FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:01

    Hello,

    Thank you for the details, but we are unable to connect to your FTP account.
    Please check the credentials you provided us with.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2014 at 08:00

    Hello,

    Thank you for notifying about the bug.
    Could you please provide us with the link where the testimonials are displayed?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 22, 2014 at 20:24

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 16:41

    Hello,

    Please refer to this topic, where slow load issue is discussed. The answer has been given in that topic.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 14:02

    Hello,

    When you update Woocommerce plugin you may lose the changes. So, before updating we recommend you to safe that file and just reupload it after the update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 10:38

    Hello,

    Please provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 10:28

    The changes were made to the files et-registration.php and header.php located in your theme folder. You need copy them into child theme directory not to lose the changes.
    Yes, you don’t need copy custom.css file itself, just copy the code and insert it into the style.css file in the child theme folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 10:11

    Hello,

    Please read this article how to create child theme before making any changes.
    Yes, you need copy the code from custom.css to style.css located in your child theme folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 10:03

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 09:55

    Sorry, but it’s a bit unclear. As I see subcategories are already displayed under the categories menu items in drop down menu. Or do you mean you want subcategories to show only the products that are available now? Unfortunately there is no such feature in our theme. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 09:44

    Hello,

    You can create menu item using Link section in Appearance > Menus.
    This article should help you:
    http://thewillinghamenterprise.com/2014/04/27/how-to-add-pages-categories-or-custom-links-to-a-wordpress-menu/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 08:42

    Hello,

    Sorry, but this is a bug. We recommend you to use backend editor instead.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 08:36

    Hello,

    You can translate the words you need. If the needed text is translated on your site, then you’ve done everything correctly. Just follow the instruction carefully.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 08:33

    Hello,

    You can translate those fields in the file class-wc-countries.php located in the directory /wp-content/plugins/woocommerce/includes ( from line 729).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 20, 2014 at 08:13

    Hello,

    I’ve just tested your contact form and email has been sent to Spam box of my email account.
    Please check your Spam box if emails are there.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 29,731 through 29,760 (of 31,382 total)
8theme customization service
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