Page 995 – 8theme.com

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Viewing 30 posts - 29,821 through 29,850 (of 31,382 total)

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Eva Kemp

Support staff

June 18, 2014 at 08:15

Hello,

Sorry, but if the file from woocommerce plugin folder is also outdated, then you have to contact Woocommerce regarding this issue.

Regards,
Eva Kemp.

#7333 Copied In reply to: WooCommerce email-addresses.php outdated

Eva Kemp

Support staff

June 18, 2014 at 08:03

Hello,

You’re welcome.

Regards,
Eva Kemp.

#7331 Copied In reply to: Portfolio sorter button doesn’t work

Eva Kemp

Support staff

June 17, 2014 at 21:09

Hello,

Could you please specify what icons you are looking for? Which ones do you want to change? Please show us a link of the page.

Regards,
Eva Kemp.

#7300 Copied In reply to: Icon List

Eva Kemp

Support staff

June 17, 2014 at 21:07

You’re welcome.

Regards,
Eva Kemp.

#7299 Copied In reply to: Register page Archives & Meta Showing

Eva Kemp

Support staff

June 17, 2014 at 21:06

I’ve modified the text on the home page. Please check. Here you can find the code for information block: https://www.8theme.com/demo/idstore/?page_id=1556

Regards,
Eva Kemp.

#7298 Copied In reply to: ROLLOVER SECOND PIC

Eva Kemp

Support staff

June 17, 2014 at 20:50

Hello @Hofpils,

We’ve added anchor tag into form-checkout.php file in the directory /wp-content/themes/idstore/woocommerce/checkout.
Please check Checkout page.

Regards,
Eva Kemp.

#7294 Copied In reply to: Product Box Alignment & Checkout Page Problem

Eva Kemp

Support staff

June 17, 2014 at 20:40

We’re glad you’ve resolved the issue.
If you have any questions feel free to contact us.

Regards,
Eva Kemp.

#7292 Copied In reply to: Visual composer disappeared

Eva Kemp

Support staff

June 17, 2014 at 20:38

Hello,

Sorry, but this issue isn’t related to our theme.
There might be something wrong with your Internet connection.

Regards,
Eva Kemp.

#7291 Copied In reply to: 3G Layout Problem

Eva Kemp

Support staff

June 17, 2014 at 19:16

Seems you’ve selected the wrong color code. Here is the link where you can see the color of #563326: http://www.color-hex.com/color/563326
Try to use this code: #190f0b or #22140f

Regards,
Eva Kemp.

#7286 Copied In reply to: How to create full-width footer and remove gap below footer2?

Eva Kemp

Support staff

June 17, 2014 at 18:50

This text is written on your Home page. Go to admin panel > Pages > Home page and remove the text in the text editor.

Regards,
Eva Kemp.

#7282 Copied In reply to: ROLLOVER SECOND PIC

Eva Kemp

Support staff

June 17, 2014 at 18:46

Hello,

As I see Categories are displayed on the Shop page.
You didn’t create brands in Products > Brands, that’s why it’s not working.
Please check it.

Regards,
Eva Kemp.

#7281 Copied In reply to: Brand, Categories and Attribute widgets

Eva Kemp

Support staff

June 17, 2014 at 18:41

Hello,

Your question isn’t related to our theme, this is WordPress feature. You need create submenus to have drop down menus. You can find more information about menu/submenu at this link: http://thewillinghamenterprise.com/2014/04/27/how-to-add-pages-categories-or-custom-links-to-a-wordpress-menu/

Regards,
Eva Kemp.

#7279 Copied In reply to: No drop down menu?

Eva Kemp

Support staff

June 17, 2014 at 18:32

I’ve removed the image in Theme Options > Shop > Product Page Banner.

Regards,
Eva Kemp.

#7277 Copied In reply to: ROLLOVER SECOND PIC

Eva Kemp

Support staff

June 17, 2014 at 18:25

Hello,

Please provide us with FTP credentials and your site url in Private Content.

Regards,
Eva Kemp.

#7276 Copied In reply to: Product Box Alignment & Checkout Page Problem

Eva Kemp

Support staff

June 17, 2014 at 18:18

Hello,

Please provide us with the links of pages where the buttons are displayed.
Thank you.

Regards,
Eva Kemp.

#7275 Copied In reply to: Linking Features and Categories

Eva Kemp

Support staff

June 17, 2014 at 16:37

Hello,

Sorry, but your request is unclear. Do you want to create Register page? Please read carefully the instruction how to do this: https://www.8theme.com/demo/docs/idstore/#!/registration_page
If the issue is still there please provide us with the site URL as well.

Regards,
Eva Kemp.

#7264 Copied In reply to: Create account

Eva Kemp

Support staff

June 17, 2014 at 16:34

Hello,

Have you activated the VC plugin as we separated it in our new theme version?
Please provide us with wp-admin panel to check the issue.

Regards,
Eva Kemp.

#7262 Copied In reply to: Visual composer disappeared

Eva Kemp

Support staff

June 17, 2014 at 16:32

Hello,

The class for “Add to cart” button is: .single-product-page .product-info .button
For example, .single-product-page .product-info .button {float: left;} makes the button align to the left.
If you have some difficulties please specify what exactly you want to do with the button.

Regards,
Eva Kemp.

#7261 Copied In reply to: Add Woocomerce Price Filter in Products Page Only

Eva Kemp

Support staff

June 17, 2014 at 16:21

Hello,

This is a theme bug and to fix it you can add an empty Text widget into the Primary Widget Area and all widgets will disappear from the Register page.

Regards,
Eva Kemp.

#7259 Copied In reply to: Register page Archives & Meta Showing

Eva Kemp

Support staff

June 17, 2014 at 16:14

Hello,

You can update the theme to the latest version which has been produced recently. That bug is fixed in there.

Regards,
Eva Kemp.

#7258 Copied In reply to: Testimonial Widget Not Working The Leader

Eva Kemp

Support staff

June 17, 2014 at 16:05

Hello,

“View Cart” button didn’t work because you select the template “Custom Registration Page” for your Cart page. I’ve changed it to default.

I’ve made some changes on the home page for the tabs and now they are showing fine. Testimonials aren’t displayed because you didn’t create any of them in admin panel > Testimonials.

Regarding images in the cart you should regenerate them using the plugin http://wordpress.org/plugins/regenerate-thumbnails/
It should fix the issue.

Regards,
Eva Kemp.

#7257 Copied In reply to: ROLLOVER SECOND PIC

Eva Kemp

Support staff

June 17, 2014 at 14:58

You need add hover image to the featured products. Go to Products > open the product you’ve chosen for featured and find Custom Settings box under the text editor and upload Hover image. Don’t forget to update the page.
Please provide us with wp-admin panel credentials in Private Content to check the issue with “TESTIMONIAL” and “Useful information” tabs.

Regards,
Eva Kemp.

#7248 Copied In reply to: ROLLOVER SECOND PIC

Eva Kemp

Support staff

June 17, 2014 at 14:25

Hello,

Could you please clarify your request with more details? It’s a bit unclear for us.
Also please provide us with the link to the page you’re talking about and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#7245 Copied In reply to: ROLLOVER SECOND PIC

Eva Kemp

Support staff

June 17, 2014 at 11:54

Hello,

If you want to have a slider of featured products you need add the shortcode [etheme_featured] to the home page. To have a slider of new products you need use this shortcode [etheme_new title=""].
Please refer to our documentation: https://www.8theme.com/demo/docs/xmarket/index.html#!/xmarket_shortcodes
https://www.8theme.com/demo/docs/xmarket/index.html#!/demo_data_installation > Home page (3rd item).
https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones

Regards,
Eva Kemp.

#7220 Copied In reply to: Problem with Products in Home Page

Eva Kemp

Support staff

June 17, 2014 at 11:41

Hello,

Sorry, but I’m unable to log in to wp-admin panel with the credentials you provided. Please recheck them.
I’ve installed the plugin “screets-chat” via FTP and now you can activate it in admin panel > Plugins.
“Screets Chat” plugin is implemented into the theme. You don’t have to pay for it separately.

Regards,
Eva Kemp.

#7216 Copied In reply to: Two Quick things!

Eva Kemp

Support staff

June 17, 2014 at 11:35

Hello,

Are you trying to change the footer background color? If you are unable to provide us with the site link, then please show us a screenshot of what you’re trying to achieve and we’ll try to help you as more as we can.
Thank you.

Regards,
Eva Kemp.

#7213 Copied In reply to: How to create full-width footer and remove gap below footer2?

Eva Kemp

Support staff

June 17, 2014 at 11:30

The problem might be caused by the Cache plugin you have. I’ve deactivated it, but you should also clear the cache via FTP. After that please check your site again.

Regards,
Eva Kemp.

#7212 Copied In reply to: Larger Image

Eva Kemp

Support staff

June 17, 2014 at 11:11

Hello,

Please check if you created Blog page correctly. It’s described in our documentation: https://www.8theme.com/demo/docs/blanco/index.html#!/demo_data_installation > Blog.
If you’re unable to resolve this issue, please provide us with FTP and admin panel credentials.

Regards,
Eva Kemp.

#7210 Copied In reply to: Blog page problem

Eva Kemp

Support staff

June 16, 2014 at 21:08

Sorry, but it’s difficult to provide you with the correct code not seeing the site. We need to have a look at what you’re trying to modify exactly.

Regards,
Eva Kemp.

#7174 Copied In reply to: How to create full-width footer and remove gap below footer2?

Eva Kemp

Support staff

June 16, 2014 at 20:54

Hello,

Please provide us with the link to your site.

Regards,
Eva Kemp.

#7172 Copied In reply to: How to create full-width footer and remove gap below footer2?
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