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Viewing 30 posts - 29,851 through 29,880 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 20:52

    I’ve checked from my side and share buttons are on the single product pages.

    Is it not working in another browser?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 20:40

    Hello,

    Now the video is working in Firefox on our side. Please try to clear your browser cache and recheck the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 20:33

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 20:32

    Hello,

    Find the file et-styles.php in Appearance > Editor and change the line
    <link href=’http//fonts.googleapis.com/css?family to
    <link href=’//fonts.googleapis.com/css?family

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 20:29

    Hello,

    I’ve added the title <h1>Productos destacados</h1> above products on the home page. Please check.
    Also as I see you have old theme version. Please update it to the latest 1.7 version. Don’t forget to create a back up of the files and database before updating.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 20:17

    Hello,

    To resolve this issue you need copy the file review-order.php located in the directory wp-content/plugins/woocommerce/templates/checkout to the directory wp-content/themes/idstore/woocommerce/checkout. The old file will be overwritten.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 16:26

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 16:23

    Hello,

    Please add this code into custom.css file:

    img.mfp-img {
        width: 1500px;
    }

    Change the value to yours.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 16:16

    Are you getting any errors when trying to share the products?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 16:13

    Please provide us with FTP and wp-admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 14:11

    Hello,

    You can change it in the file content-product.php in the directory wp-content/themes/legenda/woocommerce. Find the code <?php _e('Out of stock', ETHEME_DOMAIN) ?></span> (line 83) and modify the text.
    Keep the file safe not to lose the changes after theme update. Also we recommend to create child theme for such purposes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 14:01

    Hello,

    Please provide us with the link where the problem persists and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 13:59

    Hello,

    The problem was with Permalinks settings. I’ve re-enabled them and the page is linked correctly now.
    Please check and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 12:32

    We’ve created a test page where the video is working http://synovatest.unmap.org/test/ . Checking your video file at the link http://synovatest.unmap.org/Videos/NZ_Edited.mp4 we’re getting an error that the file is corrupted:

    Please recheck it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 11:24

    Hello,

    Here is the explanation of columns in our documentation: https://www.8theme.com/demo/docs/xmarket/#!/xmarket_shortcodes

    [etheme_column size=”one_half” last=”1″] inserts a column. You can put any content inside column, using opening and closing shortcode. Attributes: size (one_half, one_third, one_fourth, two_third, three_fourth) specify size of column; last (1, 0) specify if there be any columns after it.

    And here you can see the example: https://www.8theme.com/demo/docs/xmarket/#!/demo_data_installation > Typography Page (you’ll see the code of a page with columns).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 11:07

    Hello,

    The settings you’ve changed in Theme Options are related to Boxed site layout (Theme Options > General > Site layout > Boxed). If you want to change the background for wide layout you need add this code into custom.css file:

    .wide .wrapper {
        background-image: url("http://www.wiltondistribuidora.com.br/wp-content/uploads/2014/06/pattern21.gif");
    }

    Here you can watch the tutorial how to create custom.css.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 09:49

    Hello,

    Could you please provide us with FTP and admin panel credentials in Private Content?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 09:36

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 09:34

    Hello,

    1. I’ve reenabled the theme and the cart issue has disappered. Also you have problems with permalinks. I’ve set it to default in Settings > Permalinks. Please refer to WordPress support regarding this issue.
    2. I’ve enabled cart widget in Theme Options > Header and modified custom.css file to center the logo.
    3. Sorry, but unfortunately there is no such feature in our theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 09:28

    Hello @dgarroway98,

    You’ve been replied on the other topic.
    Please check the reply.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 09:27

    Hello @dgarroway98,

    The files have been sent to your email.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 09:00

    Hello,

    Sorry but there is no such feature in our theme. Menu items can be visible only when you click “Menu” icon on a mobile device.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 08:52

    Hello,

    To get Product Categories displayed go to Appearance > Menus and select Product Categories in Screen Options at the top of the page:

    Also please provide us with your site URL and FTP/wp-admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 08:23

    Hello,

    We provide all plugins up to date implemented in our theme. If you don’t want to buy the license key yourself you have to wait for our next update where VC will be updated to the latest version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2014 at 08:20

    Hello,

    I’m unable to connect to FTP. Please check the login details and provide us with the correct ones.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 15, 2014 at 14:28

    Hello,

    Please add this code to custom.css:

    .page-heading, .woocommerce-breadcrumb {display: none;}
    .header-type-3 .main-nav {border-bottom: none;}

    If the issue persists please provide us with wp-admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 15, 2014 at 11:44

    Hello,

    This feature makes scroll look different. When you turn it on or off the scroll on the right side of the page changes. Please check it more attentively.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 15, 2014 at 11:41

    Hello,

    Sorry, but we provide support only to the issues related to our theme. You have to refer to some documentation regarding your problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 14, 2014 at 18:31

    Hello,

    There is a bug in the theme. You have to rename “portfolio” slug to something else, for example “our-portfolio”. So you need edit Portfolio page and change its Permalink: http://mosquecarpetusa.com/portfolio/ to http://mosquecarpetusa.com/our-portfolio/ (or name it something else). After that changes you’ve saved will take effect.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 14, 2014 at 18:24

    You’re welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 29,851 through 29,880 (of 31,382 total)
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