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Eva Kemp

Support staff

June 14, 2014 at 15:08

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#7047 Copied In reply to: Cart header widget

Eva Kemp

Support staff

June 14, 2014 at 15:07

Hello,

Set 1600 for example instead of default 1200px. And page wrapper width will be 980px for screens less than 1600px. Set more than 1600 if you want 980px width even on large screens.
To change image dimensions go to Theme Options > Products Page Layout > Product Images Width/Product Images Height.

Regards,
Eva Kemp.

#7046 Copied In reply to: Costum css and width modification

Eva Kemp

Support staff

June 14, 2014 at 14:59

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#7045 Copied In reply to: search box re-position

Eva Kemp

Support staff

June 14, 2014 at 14:55

Hello,

It can be caused for the reason you’ve increased the menu items limit. That’s why new items can’t be saved. Here are some explanations:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
https://core.trac.wordpress.org/ticket/14134

Regards,
Eva Kemp.

#7044 Copied In reply to: Cannot add additional menu items

Eva Kemp

Support staff

June 14, 2014 at 12:01

Please check your pages in admin panel > Pages > select the needed page if you chose Sidebar position “Without Sidebar” in Page Layout box on the right side of the page.

Regards,
Eva Kemp.

#7039 Copied In reply to: search box re-position

Eva Kemp

Support staff

June 14, 2014 at 10:04

Hello,

Seems this is a bug of WP-Ecommerce plugin. We recommend you to contact their support regarding this issue.

Regards,
Eva Kemp.

#7037 Copied In reply to: Checkout not going through

Eva Kemp

Support staff

June 14, 2014 at 09:15

Hello,

You can remove it in Appearance > Widgets > Main sideba widget area. If this block is empty and search box is displayed anyway, then you need drag an empty Text widget into there and save it.

Regards,
Eva Kemp.

#7036 Copied In reply to: search box re-position

Eva Kemp

Support staff

June 14, 2014 at 09:13

Hello,

You’ll be able to set language buttons in WPML settings.
Please refer to WPML documentation: http://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/

Regards,
Eva Kemp.

#7035 Copied In reply to: Language links not working

Eva Kemp

Support staff

June 14, 2014 at 09:08

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#7034 Copied In reply to: Background Video won't load on Firefox

Eva Kemp

Support staff

June 14, 2014 at 09:06

Hello,

Sorry, but I’m unable to access your site, it’s under maintenance mode. If you want to change the content width you can modify it in Theme Options > Responsive > Large resolution from.

Regards,
Eva Kemp.

#7033 Copied In reply to: Costum css and width modification

Eva Kemp

Support staff

June 14, 2014 at 09:02

Hello,

You need create submenu. Here you can watch how to do this: http://www.screenr.com/z9v
Also please read this article how to add links to submenu: http://thewillinghamenterprise.com/2014/04/27/how-to-add-pages-categories-or-custom-links-to-a-wordpress-menu/

Regards,
Eva Kemp.

#7032 Copied In reply to: Adding a list of links under the menu items

Eva Kemp

Support staff

June 14, 2014 at 08:57

Hello,

You can refer to this article http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/ or use some plugin like http://wordpress.org/plugins/wp-google-fonts/

Regards,
Eva Kemp.

#7031 Copied In reply to: Adding a Font to the Lagenda Theme

Eva Kemp

Support staff

June 14, 2014 at 08:52

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#7029 Copied In reply to: Visual Composer not functioning

Eva Kemp

Support staff

June 14, 2014 at 08:51

Hello,

You can change images dimensions in Theme Options > Products Page Layout > Product Images Width/Product Images Height. Also there are setting in Woocommerce > Settings > Products tab > Product Image Sizes > Catalog images.

Regards,
Eva Kemp.

#7028 Copied In reply to: installed IDStore update and now images on shop page too large

Eva Kemp

Support staff

June 14, 2014 at 08:47

Hello,

You’re welcome.

Regards,
Eva Kemp.

#7026 Copied In reply to: Missed Updates

Eva Kemp

Support staff

June 14, 2014 at 08:46

Hello,

You need also translate the woocommerce file wp-content/plugins/woocommerce/i18n/languages/woocommerce-vi.po
“Latest products” text is written on your home page, go to Pages > Home page and edit it in the text editor.

Regards,
Eva Kemp.

#7025 Copied In reply to: How to change to my language

Eva Kemp

Support staff

June 14, 2014 at 08:24

Hello,

To remove breadcrumbs and titles for all pages you need insert this code into custom.css file:
.woocommerce-breadcrumb, .page-heading h1 {display: none;}
To create “custom.css” you can rename the file “default.custom.css” which is located in theme directory. And don’t forget to enable it in Theme Options > Custom CSS > Enable Custom CSS file > On.

Regards,
Eva Kemp.

#7024 Copied In reply to: No breadcrumbs, no title, no slider

Eva Kemp

Support staff

June 14, 2014 at 08:13

Hello,

To remove sidebar you need go to Pages > select the page for your blog and change the template to “One column, no sidebar” in Page Attributes box.

Regards,
Eva Kemp.

#7023 Copied In reply to: purchase complete page

Eva Kemp

Support staff

June 13, 2014 at 19:31

Hello,

Unfortunately there is no shortcode for blog page. If you want to make your home page as a blog page then you need go to Settings -> Reading and change the “Front page displays” setting to “A static page”, set the front page to your blogpage.

Regards,
Eva Kemp.

#7008 Copied In reply to: purchase complete page

Eva Kemp

Support staff

June 13, 2014 at 19:27

Hello,

Please provide us with the link where you want to make changes. The more details you give us the better we’ll understand how to help you.
Thank you.

Regards,
Eva Kemp.

#7007 Copied In reply to: Costum css and width modification

Eva Kemp

Support staff

June 13, 2014 at 15:55

Hello @niservices,

Please provide us with your site link and wp-admin panel/FTP credentials in Private Content.

Regards,
Eva Kemp.

#7001 Copied In reply to: Header/Floating Header and Menu Background + Cart Tab

Eva Kemp

Support staff

June 13, 2014 at 15:53

Hello,

Please provide us with the link where you want to remove breadcrumbs and title.

Regards,
Eva Kemp.

#7000 Copied In reply to: No breadcrumbs, no title, no slider

Eva Kemp

Support staff

June 13, 2014 at 15:31

Hello,

You need to copy the file wp-content/plugins/woocommerce/templates/checkout/form-shipping.php to wp-content/themes/xmarket/woocommerce/checkout and replace the current one.
This should fix the problem.

Regards,
Eva Kemp.

#6996 Copied In reply to: Shipping Address Checkbox

Eva Kemp

Support staff

June 13, 2014 at 10:57

Hello,

Have you changed the password to wp-admin panel? We’re unable to log in now.
Please resend the credentials to us.

Regards,
Eva Kemp.

#6970 Copied In reply to: Shipping methods don't appear in checkout page for Internet Explorer

Eva Kemp

Support staff

June 13, 2014 at 10:45

Hello,

You can add categories to the menu via Appearance > Menus.
Please read this article: http://thewillinghamenterprise.com/2014/04/27/how-to-add-pages-categories-or-custom-links-to-a-wordpress-menu/

Regards,
Eva Kemp.

#6966 Copied In reply to: Product Category Page

Eva Kemp

Support staff

June 13, 2014 at 09:20

You’re welcome.
If you have some questions feel free to contact us.

Regards,
Eva Kemp.

#6960 Copied In reply to: How to change to my language

Eva Kemp

Support staff

June 13, 2014 at 09:07

Hello,

Please refer to our documentation how to translate: https://www.8theme.com/demo/docs/blanco/index.html#!/how_to_translate

Regards,
Eva Kemp.

#6958 Copied In reply to: How to change to my language

Eva Kemp

Support staff

June 13, 2014 at 08:48

Hello,

In this case we recommend you to create a ticket at https://support.8theme.com/ and our specialists will look into this issue more deeply.
Thank you.

Regards,
Eva Kemp.

#6952 Copied In reply to: Site slow + Error loading ajax content message

Eva Kemp

Support staff

June 13, 2014 at 08:44

Hello,

In this case we recommend you to contact VC support or you can refer to their documentation: http://kb.wpbakery.com/index.php?title=Visual_Composer > How to reduce vertical space between rows

Regards,
Eva Kemp.

#6951 Copied In reply to: Spacing Between Visual Composer Rows

Eva Kemp

Support staff

June 12, 2014 at 21:36

Hello,

Sorry but your question is unclear. What are you trying to do? Please be more specific.
Thank you.

Regards,
Eva Kemp.

#6936 Copied In reply to: Changing the copy in the Revolution Slider
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