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Viewing 30 posts - 29,911 through 29,940 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 21:34

    I’ve added et-col* attributes to CSS classes for the menu items, you can see it in Appearance > Menus and click the menu item to check. Also you can read about columns in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu > Colums in menu.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 20:27

    Hello,

    Please add this code into custom.css:

    .header2 {
        margin-top: 5px;
        margin-bottom: 5px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 20:21

    I’ve made some changes in Appearance > Menus.
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 20:11

    Hello,

    Please read the instruction carefully: https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade
    Also we recommend to create a back up of files and database before the update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 19:04

    You need delete “cache” folder with its content. Don’t worry it’ll be recreated automatically then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 18:28

    You need remove “cache” folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 18:27

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 18:26

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 18:16

    Hello,

    Thank you for the feedback!
    We really appreciate it!

    You can use either Separator element or set values for margin-bottom in Design Options. These are just alternative ways to separate blocks of each other.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 18:10

    Hello,

    Thank you for your feedback!

    1. We’re sorry but there is no such feature in our theme and it needs to be done manually. As this is additional customization it won’t be for free.

    2. In this case you have to use background image for the header and footer areas. It can be done via custom.css file. Here you can watch the tutorial how to create custom.css to make style changes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 18:01

    Hello,

    You need insert this code in the Text element of Visual Composer editor in the Home page:

    <div class="custom-info-wrap">
    <div class="custom-info-block a-left"><a href="#">Do You Have Any Question? <span>Contact Us</span></a></div>
    <div class="custom-info-block a-center"><a href="#">Get 15% Off When You Spend Over $100</a></div>
    <div class="custom-info-block a-right"><a href="#">Free Shipping! <span>All Orders Over $199</span></a></div>
    </div>

    You need create a row above Revolution Slider element.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 17:54

    Thank you. I was logged in successfully.
    Seems the site has been cached because of the Cache plugin and I’m unable to check any changes. I’ve deactivated the plugin, but you need delete the cache via FTP as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 16:42

    Hello,

    You need edit the menu or create your own in Appearance > Menus.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 16:17

    Hello,

    The login information is incorrect. I’m unable to log in to wp-admin panel. Please recheck it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 16:15

    Hello,

    To be able to move the image you have to recreate footer block. As I see you’ve created block for copyright info just right under the “Brand shop” image element. You need to remove it and here you can read how to create footer copyright: https://www.8theme.com/demo/docs/legenda/index.html#!/widgets > Footer Links (via Appearance > Widgets).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 15:44

    Hello,

    Please check with our documentation if you’ve done everything right: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
    Then please provide us with wp-admin panel details in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 15:25

    Hello,

    Please add this code into custom.css file:
    .header2 .search {left: 310px;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 15:05

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 14:43

    Hello,

    We’re sorry but this is a bug in the theme which should be fixed in future update.
    Meanwhile you can translate the rest of the words in the file wp-content/plugins/woocommerce/includes/class-wc-countries.php, find the line 734 with the code 'label' => __( 'First Name', 'woocommerce' ), and write the translation of “First Name”. Then translate all other words in the same way.

    Please take our apologies for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 13:44

    Hello,

    The problem is your logo image is too big. It’s spread on the whole header. Your logo should be like this:

    and not for the whole header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 13:18

    Hello,

    As I see you have old version of the theme – 3.1. Please update it to the latest version 3.4 as some bugs have been fixed in the new release.
    Here is the instruction how to update IDStore theme:
    https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 13:12

    Hello,

    To create Register link you need create Register page. Here is the link to the instruction: https://www.8theme.com/demo/docs/idstore/index.html#!/registration_page
    Use this shortcode to add featured products:
    [etheme_featured_products]
    Also please read this article about featured products: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
    Regarding the order question you’d better contact Woocommerce support. They should provide you with more information.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 11:27

    Hello,

    There is a bug in the theme. You have to disable Ajax Filter in Theme Options > Shop > Enable Ajax Filter > Off.
    We’re sorry for the inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 11:21

    Hello,

    This issue persists with default theme too, so it’s not related to our theme. The problem may be caused by SEO plugin you’re using. Please check its settings and contact the plugin author to find out how to resolve the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 11:10

    Hello,

    You need edit categories settings in Products -> Categories -> choose a category -> Catalog View -> Default View. You have “Grid view” selected, but need “Default View”. Please check all your categories.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2014 at 18:12

    I’ve changed the logo image (jpg file).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2014 at 17:04

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2014 at 17:03

    Hello,

    The reason is you have deny directive in /wp-content/.htaccess file. You need insert the extensions in this .htaccess for the fonts that are located in /wp-content/themes/legenda/css/fonts directory.
    For example, <files ~ ".(xml|css|jpe?g|png|gif|js|eot|otf|svg|ttf|woff)$">
    This will fix your issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2014 at 15:54

    To show products by SKU number in Popular Products slider you need select “All” for “Products type” in the Products element. Now you have it set as “Featured”, so only featured products are displayed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2014 at 14:38

    Hello,

    We’re sorry but this is a bug in the theme and will be fixed only in the next update.
    Unfortunately you have to wait for a new release. It should be produced in a month.

    If style changes were made in custom.css file, then you don’t need to worry, it’ll remain after update. If some changes were made in the theme files, then you have to create child theme and copy all modified files into there. Here you can read how to create child theme.
    Also we recommend to create a backup of the files and database before updating the theme.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 29,911 through 29,940 (of 31,382 total)
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