Page 17 – 8theme.com

Forum Replies Created

Viewing 30 posts - 481 through 510 (of 65,745 total)

1 2 3 … 16 17 18 … 2,190 2,191 2,192

Rose Tyler

Support staff

November 13, 2024 at 15:08

Hello, shounak_65753,

In this case, please try to edit the limit here https://prnt.sc/tyGyn-7PyWeA
Regarding the request for a more spacious layout, I believe I should reiterate that it is necessary for you to independently test the available slider settings and their functionality. This will help you determine which specific configuration of settings will provide the desired result.

Best Regards,
8Theme’s Team

#423164 Copied In reply to: I would like to display my products carousel in differant way

Rose Tyler

Support staff

November 13, 2024 at 15:03

Hello,

Thank you for reaching out to us.

To display the products directly when entering the website, without the need to click on “Go to Shop,” you can adjust the homepage settings in your Woocommerce options. Please navigate to Woocommerce > Settings > Products and ensure that the shop page is set as your homepage. This will allow the products to be displayed immediately upon entering the site.

Regarding the configuration to show more products and fewer pages, you can modify the number of products displayed per page by going to **Theme Options > WooCommerce > Shop > Shop page layout > Products per page**.

If you need further assistance, feel free to let us know.

Best Regards,
8Theme’s Team

#423163 Copied In reply to: CONFIGURAR PARA QUE SE VEA LA TIENDA CON LOS PRODUCTOS AL ENTRAR

Rose Tyler

Support staff

November 13, 2024 at 14:58

Hello, JiPanditJI,

Thank you for contacting us and for using XStore.

Should you have any inquiries regarding full site content migration, we recommend reaching out to your hosting provider for assistance. Typically, hosting support teams are equipped to handle such requests, as site migration does not pertain directly to the theme itself. We do not have specific guidance on this matter, though some of our clients have successfully used the Duplicator plugin for similar purposes.

We hope this information is helpful.

Best Regards,
8Theme’s Team

#423162 Copied In reply to: website is not loading elements are not working properly

Rose Tyler

Support staff

November 13, 2024 at 14:56

Hello,

Thank you for reaching out to us.

Could you provide URL, temporary wp-admin and FTP access? We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#423161 Copied In reply to: Missing Dependencies jquery on checkout page

Rose Tyler

Support staff

November 13, 2024 at 13:57

Hello,

We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, and try to import headers after that.

Best Regards,
8Theme’s Team

#423152 Copied In reply to: Xstore prebuild templates import not working

Rose Tyler

Support staff

November 13, 2024 at 13:48

Hello,

We appreciate your prompt response.

Translation files for themes should be placed in /wp-content/languages/themes/ folder,
for plugins, like Core plugin, in /wp-content/languages/plugins folder (this is the System location), with correct names, for example, for XStore theme: xstore-sl_SI.po, and xstore-core-sl_SI.po for XStore Core plugin, then you will not lose translation after the update.

To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access from you.

Best Regards,
8Theme’s Team

#423150 Copied In reply to: Missing translation string after each update

Rose Tyler

Support staff

November 13, 2024 at 13:18

Hello, Ombi,

We kindly recommend consulting with the developers of the WooCommerce plugin, as the requested functionality is not provided by the theme – https://wordpress.org/support/plugin/woocommerce/

However, if you are interested in personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link:
https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team to explore possible solutions.

Please note that customization services may incur additional fees. The final cost will be determined after a thorough review of your specific requirements.

We appreciate your understanding and attention to this matter.

Best Regards,
8Theme’s Team

#423147 Copied In reply to: Customer account page does not contain any data?

Rose Tyler

Support staff

November 13, 2024 at 13:12

Hello,

Thank you for reaching out to us.

Could you kindly provide the URL of the website shown in your screenshots, as well as temporary wp-admin access? This will allow us to review your settings and assist you more effectively.

We appreciate your cooperation.

Best Regards,
8Theme’s Team

#423145 Copied In reply to: Missing translation string after each update

Rose Tyler

Support staff

November 13, 2024 at 13:09

Hello,

Any email address can be used for the new account, it does not have to be your or our personal email.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#423144 Copied In reply to: elementor confilcts with theme core 8 plugin

Rose Tyler

Support staff

November 13, 2024 at 11:51

Hello, Rowan Keizer,

Thank you for reaching out to us.

To edit and change the appearance of the “Frequently Bought Together” section on the Single Product Page, including modifying the name, fonts, size, color, and other styling elements, you can follow these steps:

1. **Customizing the Name**:
You can change the name of the section by editing the language files or using a translation plugin like Loco Translate. This will allow you to modify the text displayed for “Frequently Bought Together.”

2. **Changing Fonts, Size, and Color**:
To adjust the fonts, size, and color, you can add custom CSS to your theme. You can do this by navigating to **Theme Options > Theme Custom CSS > Global** in your WordPress dashboard.

3. **Advanced Customization**:
If you are interested in personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link:
https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team to explore possible solutions.
Please note that customization services may incur additional fees. The final cost will be determined after a thorough review of your specific requirements.
We appreciate your understanding and attention to this matter.

Best Regards,
8Theme’s Team

#423131 Copied In reply to: Changing look of Frequently Bought Together

Rose Tyler

Support staff

November 13, 2024 at 11:34

Hello,

Thank you for reaching out to us.

Could you provide URL, temporary wp-admin and FTP access? We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#423128 Copied In reply to: elementor confilcts with theme core 8 plugin

Rose Tyler

Support staff

November 13, 2024 at 11:33

Hello, MAHDAR,

We’ve disabled the Static block cache and Remove Query Strings From Static Resources via Theme Options.

Best Regards,
8Theme’s Team

#423125 Copied In reply to: Element Disarray in External CSS Codes in Elementor

Rose Tyler

Support staff

November 13, 2024 at 11:32

Hello, Basma,

We appreciate your prompt response.

We have reviewed the sidebar on the product archive page, and this is what we observe: https://prnt.sc/PZ-dy_ImCTJo Only the parent categories are displayed. However, when visiting a specific product category page, the corresponding subcategories appear in the sidebar: https://prnt.sc/amlyKJm6G93H
This is how the “Shop Elements > Categories > Advanced mode” option functions.

If you would like to request new options be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.

Best Regards,
8Theme’s Team

#423124 Copied In reply to: Customizing the right-hand side content to enhance the user’s shopping experience.

Rose Tyler

Support staff

November 13, 2024 at 11:16

Hello, MAHDAR,

Thank you for reaching out to us. We hope you’re doing well.

1/ please check the Footer now.

2/ Interface issues in Theme Options are caused by the latest WordPress update. It will be fixed in the next theme update soon.

Best Regards,
8Theme’s Team

#423117 Copied In reply to: Element Disarray in External CSS Codes in Elementor

Rose Tyler

Support staff

November 13, 2024 at 10:19

Hello, Plethora,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#423101 Copied In reply to: cart and checkout pages are not working with translatepress plugin

Rose Tyler

Support staff

November 13, 2024 at 10:08

Hello, Alfi,

We would like to inform you that the issue with logging into the website still persists. Please note that this is not related to the theme, and you will continue to experience the problem even if you change the theme. Therefore, this is something that will need to be resolved independently, without our assistance.

Thank you for your understanding.

Warm Regards,
The 8Theme Team

#423099 Copied In reply to: How can I get rid of this in the my account section?

Rose Tyler

Support staff

November 13, 2024 at 10:05

Hello, Ram Yadav,

We have noticed that there is currently only one header visible on your website. Could you kindly confirm if the issue has already been resolved on your end?

Best regards,
8Theme’s Team

#423097 Copied In reply to: there is two headers showing for my website …. i want the lower one which is showing in the image

Rose Tyler

Support staff

November 13, 2024 at 09:44

Hello, Alfi,

Thank you for contacting us and for using XStore.

1/ Woocommerce > Settings > Accounts & Privacy > XStore “My account” page settings > Products type > None.

2/ Theme Options > Styling > Set border radius for buttons in px.

3/ Interface issues are caused by the latest WordPress update. It will be fixed in the next theme update soon.

4/ We can not log in using the credentials you provided. It just reloads the page, unfortunately.

Warm Regards,
The 8Theme Team

#423090 Copied In reply to: How can I get rid of this in the my account section?

Rose Tyler

Support staff

November 13, 2024 at 09:39

Hello,

Thank you for contacting us and for using XStore.

Please provide FTP access in the private content area, so that we can check and help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#423089 Copied In reply to: critical problem with system_logs(), broken xstore-core

Rose Tyler

Support staff

November 13, 2024 at 09:22

Hello, Basma,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#423088 Copied In reply to: Customizing the right-hand side content to enhance the user’s shopping experience.

Rose Tyler

Support staff

November 13, 2024 at 09:14

Hello, JadeCommerce,

We are pleased to hear that you were able to resolve the issue on your own.

Best Regards,
8Theme’s Team

#423086 Copied In reply to: How can I add a beautiful newsletter design to the home page?

Rose Tyler

Support staff

November 13, 2024 at 08:58

Hello, Plethora,

Regarding your comment, “it’s not working on all the pages,” could you please provide more details? Specifically, on which pages is the provided code not functioning, and on which pages is it working as expected?

Could you please provide temporary wp-admin access? We need to check your settings.

Additionally, we kindly ask that you submit any new questions as separate topics on our forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/

In case Cart and Checkout pages were created using Elementor, you need to edit texts there by editing content of pages using Elementor.

Best Regards,
8Theme’s Team

#423085 Copied In reply to: I have a concern to change brand and price color on shop and other category pages.

Rose Tyler

Support staff

November 13, 2024 at 08:53

Hello, @maybendeler,

We appreciate your prompt response.

Could you kindly clear your cache and check the menu again? Everything seems to be functioning properly now.

Best regards,
8Theme’s Team

#423084 Copied In reply to: The mega menu does shows ups weird see attachted screenshot, please help me out

Rose Tyler

Support staff

November 13, 2024 at 08:16

Hello, Gourav,

Thank you for contacting us and for using XStore.

XStore Builders > Single Product via Elementor https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ > edit template > Product images > select Type of gallery.

Please read this article first – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products. In other cases, images may have different heights on the frontend, and the Crop option can be useful in this case.

We hope this information is helpful.

Warm Regards,
The 8Theme Team

#423079 Copied In reply to: how can i enable horizontal product gallery slider to vertical slider

Rose Tyler

Support staff

November 13, 2024 at 08:00

Hello, Admimpex,

Thank you for contacting us and for using XStore.

1/ Please read this article https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and contact your hosting provider to fix the server settings.

2/ Please also ensure that the theme has been registered (or re-registered) using your purchase code before applying any patches.

Should you require further assistance, feel free to contact us.

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

#423076 Copied In reply to: Server incompatibility and errors XStore

Rose Tyler

Support staff

November 12, 2024 at 17:10

Hello, Shreyansh Shylendran,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

#423018 Copied In reply to: Elementor not working in the theme And its Showing Broken Boxes as if its not supported

Rose Tyler

Support staff

November 12, 2024 at 17:02

Hello, Shreyansh Shylendran,

Please check the editor now.

Best regards,
8Theme’s Team

#423013 Copied In reply to: Elementor not working in the theme And its Showing Broken Boxes as if its not supported

Rose Tyler

Support staff

November 12, 2024 at 17:00

Hello, Gabriele,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#423012 Copied In reply to: The mobile layout does not work correctly in the settings
Rose Tyler

Support staff

November 12, 2024 at 16:59
Hello, Tiffany,

Please try to use this code:
```
.products-loop .hot-label {
    background-image: url("image-url") !important;
    font-size: 0;
    background-color: transparent !important;
    background-size: contain !important;
    background-repeat: no-repeat !important;
    padding: 40px !important;
}
```
Best regards,
The 8Theme Team
#423011 Copied In reply to: customize products featured badges with css
Rose Tyler

Support staff

November 12, 2024 at 16:45

Hello, Gabriele,

Please find “Access breakpoints” and read here – https://elementor.com/help/mobile-editing/

Best Regards,
8Theme’s Team

#423005 Copied In reply to: The mobile layout does not work correctly in the settings
1 2 3 … 16 17 18 … 2,190 2,191 2,192

Viewing 510 results - 481 through 510 (of 65,745 total)