We have disabled third-party plugins as they were consuming server resources, which seemed insufficient for the successful installation of the demo content. Since the demo content has now been imported, you may activate the plugins you deem necessary.
We kindly advise you to review the description of each plugin before activation, as each additional plugin may slightly slow down the website. There is no need to activate plugins that are not being used or are not essential.
2. The XStore theme is fully compatible with the WooCommerce plugin.
We recommend reviewing the WooCommerce documentation for configuration guidance: https://woocommerce.com/document/configuring-woocommerce-settings/ Please note that we are unable to configure third-party plugins, as our support is limited to issues related to our theme. If you have any questions regarding WooCommerce functionality, we encourage you to reach out to their support team directly – https://wordpress.org/support/plugin/woocommerce/
4. Yes, it is possible, just activate the multivendor plugin and follow the docs of the plugin.
Via XStore > Plugins Installer you can select one of next plugins – https://prnt.sc/XwG1DwdDgpCw
We hope this information is helpful.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 12, 2024 at 08:10
Hello, PeterWaij,
You’re welcome!
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 12, 2024 at 08:10
Hello,
Private Content
Best regards,
8Theme’s Team
Please contact administrator for this information.
Rose Tyler
Support staff
November 11, 2024 at 16:58
Hello, PeterWaij,
We appreciate your prompt response.
Mega menu items can be edited via Header Builder > template > settings of element – https://prnt.sc/KoVNBuHMDKdy
Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
If this doesn’t help, provide us with temporary wp-admin access to your site, and we will investigate the issue more thoroughly.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 11, 2024 at 16:28
Hello, OnlyCBD,
Private Content
Best regards,
8Theme’s Team
Please contact administrator for this information.
We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.
If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.
Do the same test for the default WooCommerce theme – Storefront.
The website speed optimization falls outside the scope of our standard support services. However, if you require personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link: https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team.
Please be aware that customization services may incur additional charges. The exact cost will be determined after a thorough review of your specific request.
Thank you for your understanding and attention to this matter.
Best regards,
The 8Theme Team.
Rose Tyler
Support staff
November 11, 2024 at 15:49
Hello, Dávid Horváth,
Thank you for reaching out to us.
Please go to Woocommerce >Status > Logs > Fatal errors file > problem from Elementor Pro plugin https://prnt.sc/OqH9d09JCaTg We would recommend you to contact plugin support.
Additionally, we suggest downgrading your PHP version from 8.3.8 to 8.2, as this may help resolve the issue.
Provide temporary wp-admin access, then we will be able to check your settings and help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
If you have PHP skills you can try to customize breadcrumbs according to your needs (xstore/templates/breadcrumbs.php) via child theme.
Please note that additional customization in files is outside the scope of our basic support.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 11, 2024 at 13:55
Hello, Plethora,
Thank you for reaching out to us.
We understand your concern regarding changing the brand and price color on the shop and category pages. To assist you with this, please note that these options may not be directly available in the theme settings. However, you can achieve this by adding custom CSS code:
Thank you for reaching out to us with your inquiry regarding the upselling functionality within the XStore theme.
We appreciate your detailed explanation of the desired functionality and the examples provided. To address your questions:
1. **Existing Feature**: Currently, XStore does offer the ability to display related products, up-sells and cross-sells – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ , which can be used to showcase complementary items. However, the specific functionality you are describing, where a designated product is prominently displayed as an upsell with a title like “Pairs Perfectly With” or “Complete the Set,” is not available out-of-the-box.
2. **Future Development**: We understand the value of this feature in enhancing the customer experience and increasing average order value. If you would like to request new options be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.
Thank you again for your valuable feedback and for choosing 8Theme. Should you have any further questions or require assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 11, 2024 at 12:14
Hello, Ubansal,
We’ve removed the QR code widget from the sidebar on your site, because this widget is deprecated, unfortunately.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 11, 2024 at 10:40
Hello, Mirza Ahtsham,
1/ If you would like to request new options be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.
2/ “Also Please Let me Know how i can hide or remove bradcrumb from the title. and remain in the post below.” – could you please describe in more detail or provide a screenshot?
Best regards,
8Theme’s Team
Rose Tyler
Support staff
November 11, 2024 at 10:20
Hello,
Thank you for reaching out to us.
Regarding your inquiry, unfortunately, there is no built-in option to add prices directly to swatches in our current theme version. However, you may be able to achieve this through custom development or by using additional plugins that support such functionality.
We recommend consulting with a developer or exploring third-party solutions that may offer this feature.
2/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.
