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Viewing 30 posts - 64,561 through 64,590 (of 65,820 total)

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Rose Tyler

Support staff

January 27, 2017 at 13:17
Hello,

Try to add this code in Custom CSS file:
```
.top-bar .languages-area {
    width: 220px;
}
.top-bar #woocs_selector-2 {
    display: inline-block;
}
.top-bar #qtranslate-6 {
    float: right;
    margin-top: 4px;
}
```
How to create custom.css you can watch in this tutorial
https://youtu.be/Qok2zRedRMY

Regards,
Rose Tyler.
#153238 Copied In reply to: Top bar with both Language option and currency option
Rose Tyler

Support staff

January 27, 2017 at 11:54
Hello,

Unfortunately, in our theme it’s not possible to have a different logo in the fixed navigation.
You can disable it in Theme Options > General > Fixed navigation > Off.
Please, try to add this code in Custom CSS file:
```
.fixed-header {
    background-color: black;
}
.fixed-header .ubermenu-main .ubermenu-item-level-0 > .ubermenu-target {
    color: white;
}
```
How to create custom.css you can watch in this tutorial
https://youtu.be/Qok2zRedRMY

Regards,
Rose Tyler.
#153228 Copied In reply to: Sticky Menu
Rose Tyler

Support staff

January 27, 2017 at 11:40

Hello,

I’ve added some code in your Custom CSS and Custom for Company page http://prntscr.com/e0z03a http://prntscr.com/e0z1b2 . Clear browser cache, and check.

Regards,
Rose Tyler.

#153224 Copied In reply to: Tablet Responsive

Rose Tyler

Support staff

January 27, 2017 at 11:23

Hello,

Unfortunately, as a result of a great extent of work, we have a turn for customization services. So, please, contact to our partners, they are able to give you a high-quality service to customize your theme.
Thank you.

Regards,
Rose Tyler.

#153221 Copied In reply to: Top Bar Sizing

Rose Tyler

Support staff

January 27, 2017 at 08:38

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

#153201 Copied In reply to: Masterslider Instead of Revolution Slider

Rose Tyler

Support staff

January 27, 2017 at 08:33

Hello,

You need upload image for hover effect http://prntscr.com/e0x3od

Regards,
Rose Tyler.

#153199 Copied In reply to: Swap hover on Product page (shop) do not work
Rose Tyler

Support staff

January 27, 2017 at 08:26
Hello,

Also, you can edit the file wp-content/themes/woopress/woocommerce/content-product.php and add this code
http://prntscr.com/e0x0ce <a class="hover-mask-link" href="<?php the_permalink(); ?>"></a>
Make your changes in the child theme to prevent losing them after theme update.
In this case, add this code in custom css:
```
.hover-mask-link {
    width: 100%;
    height: 100%;
    display: block;
}
```
Regards,
Rose Tyler.
#153196 Copied In reply to: Allow the image as well be a link on thumbnails
Rose Tyler

Support staff

January 27, 2017 at 08:14

Hello,

I’ve changed some code in Custom css. Clear browser cache, and check http://prntscr.com/e0wy0h http://prntscr.com/e0wy31.
We’re glad to hear that your issue was solved.

Regards,
Rose Tyler.

#153194 Copied In reply to: Remove borders on menu (header 11) and align add to carts

Rose Tyler

Support staff

January 27, 2017 at 08:00

Hello,

You’re welcome!

Regards,
Rose Tyler.

#153192 Copied In reply to: Mobile Menu Not Hiding

Rose Tyler

Support staff

January 26, 2017 at 16:59

Hello,

Try to change “The minimum height of the Slider in FullWidth or Auto mode” http://prntscr.com/e0nfst

Regards,
Rose Tyler.

#153155 Copied In reply to: Many problems with mobile site

Rose Tyler

Support staff

January 26, 2017 at 16:29

Hello,

I’ve added code in Custom CSS for mobile http://prntscr.com/e0mxy9. Clear browser cache, and check.
Also, see screenshot http://prntscr.com/e0myia

Regards,
Rose Tyler.

#153147 Copied In reply to: Many problems with mobile site

Rose Tyler

Support staff

January 26, 2017 at 16:21

Hello,

Please refer to our documentation:
https://www.8theme.com/classico-theme-documentation/ (paragraph “7. Sliders”).

Regards,
Rose Tyler.

#153146 Copied In reply to: Masterslider Instead of Revolution Slider

Rose Tyler

Support staff

January 26, 2017 at 16:10

Hello,

I’ve added some code in your Custom CSS for mobile http://prntscr.com/e0mn9a. Clear browser cache, and check.

Regards,
Rose Tyler.

#153142 Copied In reply to: Top Bar Sizing

Rose Tyler

Support staff

January 26, 2017 at 16:00

Hello,

You’re welcome!

Regards,
Rose Tyler.

#153139 Copied In reply to: Styling with woocommerce brand shortcodes

Rose Tyler

Support staff

January 26, 2017 at 15:51

Hello,

Please see screenshot http://prntscr.com/e0mc7y

Regards,
Rose Tyler.

#153137 Copied In reply to: Styling with woocommerce brand shortcodes

Rose Tyler

Support staff

January 26, 2017 at 14:59

Hello,

Sorry, but we don’t provide support for 3-rd party plugins you are using as it’s out of our support scope.
Please use standard brands. I’ve created standard brand http://prntscr.com/e0lmb4 and Brand page test http://prntscr.com/e0ln2i, please check.

Regards,
Rose Tyler.

#153126 Copied In reply to: Styling with woocommerce brand shortcodes

Rose Tyler

Support staff

January 26, 2017 at 13:30

Hello,

Could you also give FTP credentials to check this issue?

Regards,
Rose Tyler.

#153114 Copied In reply to: header cart widget destroyed after updating to Royal 2.9
Rose Tyler

Support staff

January 26, 2017 at 13:23
Hello,

Unfortunately, there is no such option in the theme. You can add this code in Custom css:
```
.products-grid .product-image-wrapper.hover-effect-mask .hover-mask {
    width: 50%;
    height: 50%;
    top: 25%;
    left: 25%;
}
```
Regards,
Rose Tyler.
#153113 Copied In reply to: Allow the image as well be a link on thumbnails
Rose Tyler

Support staff

January 26, 2017 at 10:28

Hello,

Please, provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#153099 Copied In reply to: Styling with woocommerce brand shortcodes

Rose Tyler

Support staff

January 26, 2017 at 10:18

Hello,

Navigate to Pages->edit page->Page layout->Show Page Heading and select disable.

Regards,
Rose Tyler.

#153098 Copied In reply to: Shop Now Page

Rose Tyler

Support staff

January 26, 2017 at 09:24

Hello,

You’re welcome!

Regards,
Rose Tyler.

#153095 Copied In reply to: Do not show the logo in the header
Rose Tyler

Support staff

January 26, 2017 at 09:23
Hello,

Oh I see, please, change previous code to:
```
@media only screen and (max-width: 992px){
.page-wrapper .sidebar-mobile-top .content, .page-wrapper .sidebar-mobile-top .product-content{
-webkit-box-ordinal-group: 2;-ms-flex-order: 1;order: 1;
}
.page-wrapper .sidebar-mobile-top .sidebar, .page-wrapper .sidebar-mobile-top .single-product-sidebar{
-webkit-box-ordinal-group: 3;-ms-flex-order: 2;order: 2;
}
}
```
Regards,
Rose Tyler.
#153094 Copied In reply to: Mobile Menu Not Hiding
Rose Tyler

Support staff

January 26, 2017 at 09:12
Hello,

Try to delete this code in your Custom css:
```
@media only screen and (max-width: 992px){
    .sidebar-mobile-top>.row, .sidebar-mobile-top>.product>.row {
    flex-direction: column-reverse;
}
}
```
Regards,
Rose Tyler.
#153092 Copied In reply to: Mobile Page Layout errors
Rose Tyler

Support staff

January 26, 2017 at 08:48

Hello,

Please navigate to Dashboard > Theme options > Header and disable ‘Enable cart widget’ option http://prnt.sc/dzl5gm

Regards,
Rose Tyler.

#153081 Copied In reply to: header cart widget destroyed after updating to Royal 2.9

Rose Tyler

Support staff

January 26, 2017 at 08:33

Hello,

To change logo please check the page editor in Pages section and look at “Logo image for this page” field in Page Layout box on the right side of the editor http://prntscr.com/e0hbgn

Regards,
Rose Tyler.

#153075 Copied In reply to: Do not show the logo in the header

Rose Tyler

Support staff

January 26, 2017 at 08:28

Hello,

Please read here https://www.8theme.com/demo/docs/royal/#!/4_registration_page how to add Register link.
Also, credentials you provided are incorrect. Check them and provide the correct one.

Regards,
Rose Tyler.

#153074 Copied In reply to: Footer widgets not displaying properly

Rose Tyler

Support staff

January 26, 2017 at 08:23

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#153072 Copied In reply to: Website broken after new update

Rose Tyler

Support staff

January 26, 2017 at 08:07

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#153070 Copied In reply to: Footer translations
Rose Tyler

Support staff

January 26, 2017 at 08:06
Hello,

Please, add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.top-bar .ubtn-ctn-center {
    margin-bottom: 10px;
}
.top-bar .languages-area .topbar-widget {
     display: none; 
}
```
Regards,
Rose Tyler.
#153069 Copied In reply to: Top Bar Sizing
Rose Tyler

Support staff

January 25, 2017 at 13:35

Hello,

Try to disable all 3-rd party plugins, clear browser cache, and check the issue.
Also, check if the problem persists with default Woocommerce theme Storefront.

Regards,
Rose Tyler.

#153003 Copied In reply to: Mobile Page Layout errors
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