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Rose Tyler

Support staff

January 25, 2017 at 13:24
Hello,

1. Try to use this code in Custom CSS:
```
.header-type-7 .top-bar a {
    color: white;
}
```
http://prntscr.com/e04dm4
2. Cross-sells are products that you promote in the cart, based on the current product.
https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
3. Try to use this plugin https://wordpress.org/plugins/the-events-calendar/

Regards,
Rose Tyler.
#153002 Copied In reply to: Question webshop furniture
Rose Tyler

Support staff

January 25, 2017 at 13:11

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Rose Tyler.

#152997 Copied In reply to: Blank page when switching language

Rose Tyler

Support staff

January 25, 2017 at 13:09

Hello,

I don’t see such issues. Could you please specify a device where you’re experiencing the problem?
Also, credentials you provided are incorrect. Check them and provide the correct one.

Regards,
Rose Tyler.

#152995 Copied In reply to: Mobile Page Layout errors

Rose Tyler

Support staff

January 25, 2017 at 12:59

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#152990 Copied In reply to: Menu text color chages after scroll

Rose Tyler

Support staff

January 25, 2017 at 11:59

Hello,

Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.

Regards,
Rose Tyler.

#152988 Copied In reply to: Menu text color chages after scroll
Rose Tyler

Support staff

January 25, 2017 at 08:31
Hello,

Please add this code in Custom CSS:
```
.widget_product_categories .widget-title:after {
    display: none;
}
.widget_product_categories h3.widget-title {
    padding-left: 1vw;
    padding-top: 1vw;
    padding-bottom: 1vw;
    color: white;
    border-bottom: 2px solid #eeeeee;
    background-color: #3297ff;
    border-radius: 7px;
    font-size: 18px;
}
.widget_product_categories .widget-title span {
    background-color: #3297ff;
}
```
```
a {
    color: red;
}
```
Try to change previous code:
```
.single-product .tabs .tab-content h2{
    display: none;
}
```
to
```
.single-product .tabs .tab-content h2:first-child{
    display:none;
}
```
Regards,
Rose Tyler.
#152972 Copied In reply to: Cosplay webshop
Rose Tyler

Support staff

January 25, 2017 at 08:11

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Rose Tyler.

#152969 Copied In reply to: Many problems with mobile site

Rose Tyler

Support staff

January 25, 2017 at 08:07

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

#152968 Copied In reply to: Remove borders on menu (header 11) and align add to carts

Rose Tyler

Support staff

January 25, 2017 at 08:02

Hello,

We’re glad to hear that your issue was solved.
Have a nice day!

Regards,
Rose Tyler.

#152967 Copied In reply to: My Account Endpoint Names

Rose Tyler

Support staff

January 24, 2017 at 16:48

Hello,

You’re welcome!

Regards,
Rose Tyler.

#152932 Copied In reply to: Facebook tracking pixel

Rose Tyler

Support staff

January 24, 2017 at 13:38

Hello,

I’ve tested your site on all browsers and it’s works well http://prntscr.com/dzogps. Try to clear cache and check.

Regards,
Rose Tyler.

#152921 Copied In reply to: Website broken after new update

Rose Tyler

Support staff

January 24, 2017 at 10:43

Hello,

I’ve just checked the issue with default WordPress theme (Twenty Sixteen) and it does not work there too. So the problem isn’t related to our theme. You can check it yourself.
Please refer to this topic https://www.8theme.com/topic/visual-composer-doesnt-work-3/

Regards,
Rose Tyler.

#152909 Copied In reply to: Updating theme cause Visual Composer stop working, some buttons stop working

Rose Tyler

Support staff

January 24, 2017 at 09:21

Hello,

Please provide FTP and WP Dashboard credentials in Private Content.

Regards,
Rose Tyler.

#152872 Copied In reply to: Website broken after new update

Rose Tyler

Support staff

January 24, 2017 at 09:18

Hello,

WP Dashboard credentials are incorrect. Please check them.
FTP account is empty.
Please check it and give us permissions to view all site files.
Thank you.

Regards,
Rose Tyler.

#152871 Copied In reply to: Updating theme cause Visual Composer stop working, some buttons stop working
Rose Tyler

Support staff

January 24, 2017 at 08:38
Hello,

Try to add this code in Custom CSS file
```
.mobile-nav {
   position: fixed;
}
```
Regards,
Rose Tyler.
#152868 Copied In reply to: Some CSS problems
Rose Tyler

Support staff

January 24, 2017 at 08:35

Hello,

Could you please provide a link to your website and wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

#152867 Copied In reply to: header cart widget destroyed after updating to Royal 2.9

Rose Tyler

Support staff

January 24, 2017 at 08:16

Hello,

You need change logo in Pages > edit your home page > “Custom logo for this page” in “Layout Options” box on the right side http://prntscr.com/dzkyhg

Regards,
Rose Tyler.

#152864 Copied In reply to: Logo won't update

Rose Tyler

Support staff

January 24, 2017 at 08:05

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

#152863 Copied In reply to: Footer widgets not displaying properly

Rose Tyler

Support staff

January 24, 2017 at 08:01

Hello,

You’re welcome!

Regards,
Rose Tyler.

#152861 Copied In reply to: Promo Pop-Up
Rose Tyler

Support staff

January 23, 2017 at 16:59
Hello,

In this case, try to add this code in Custom CSS for mobile:
```
.home .textvideohome {
    width: 90%;
    margin-left: 5%;
}
```
Regards,
Rose Tyler.
#152817 Copied In reply to: Margin
Rose Tyler

Support staff

January 23, 2017 at 16:17
Hello,

Go to Edit page > edit Row or Column settings and go to Design Options tab, there change padding and margin http://prntscr.com/dzaiiz
Or try to add this code in Custom CSS:
```
.home .textvideohome {
    padding-left: 15px;
    padding-right: 15px;
}
```
Regards,
Rose Tyler.
#152814 Copied In reply to: Margin
Rose Tyler

Support staff

January 23, 2017 at 15:46

Hello,

This option related to IDs product display order http://prntscr.com/dz9x67. There you can type the IDs of the products which you want to show.

Regards,
Rose Tyler.

#152811 Copied In reply to: New Arrivals – Products Custom Order By option

Rose Tyler

Support staff

January 23, 2017 at 15:26

Hello,

I’ve just checked the widget with Twenty Fifteen theme and it’s not shown there too.
Check it yourself.
You need contact Woocommerce support regarding this issue and specify that the problem happens not only with Royal theme, but with default WordPress Twenty Fifteen theme too.

Regards,
Rose Tyler.

#152808 Copied In reply to: Price Filter is not showing

Rose Tyler

Support staff

January 23, 2017 at 14:55

Hello,

I’ve just checked your website and saw that it works correctly http://prntscr.com/dz9bx7
Please clear browser cache and check.

Regards,
Rose Tyler.

#152805 Copied In reply to: Cross sale dont show in basket

Rose Tyler

Support staff

January 23, 2017 at 14:12

Hello,

Could you please try to disable all 3-rd party plugins, to add Cross-sells http://prntscr.com/dz8qud and then check.

Regards,
Rose Tyler.

#152801 Copied In reply to: Cross sale dont show in basket

Rose Tyler

Support staff

January 23, 2017 at 12:18

Hello,

Please provide us with a direct page link where you want to add margin.

Regards,
Rose Tyler.

#152791 Copied In reply to: Margin
Rose Tyler

Support staff

January 23, 2017 at 12:11
Hello,

Please add this code in Custom CSS:
```
.single-product .product-lightbox-btn {
    display: none;
}
```
Unfortunately, product category order can’t be changed for visual composer element.

Regards,
Rose Tyler.
#152789 Copied In reply to: Cosplay webshop
Rose Tyler

Support staff

January 23, 2017 at 11:41

Hello,

Unfortunately, there is no such possibility. Please, add one of the previous codes or use another header type. Sorry for the inconvenience.

Regards,
Rose Tyler.

#152783 Copied In reply to: Side Menu – Submenu hidden

Rose Tyler

Support staff

January 23, 2017 at 11:30

Hello,

Go to Theme Options > Single product page > turn on “Enable slider for gallery images” option.

Regards,
Rose Tyler.

#152779 Copied In reply to: Image slider inside product page is broken
Rose Tyler

Support staff

January 23, 2017 at 08:46
Hello,

Please, add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.mobile-nav a {
    color: white !important;
}
.mobile-nav-heading.close-mobile-nav {
    color: white;
}
```
```
.home .page-content {
    margin-top: 0;
}
```
```
.main-footer.main-footer-1 {
    display: none;
}
```
or use VC http://prntscr.com/dz54oj

Regards,
Rose Tyler.
#152737 Copied In reply to: Many problems with mobile site
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