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Viewing 30 posts - 65,131 through 65,160 (of 65,745 total)

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Rose Tyler

Support staff

November 10, 2016 at 14:42

Hello,

You’re welcome!

Regards,
Rose Tyler.

#145489 Copied In reply to: Problem with slide…urgent
Rose Tyler

Support staff

November 10, 2016 at 14:35
Hello,

Please, add this code in Custom CSS:
```
.home #fbuilder {
    color: white;
}
```
Regards,
Rose Tyler.
#145487 Copied In reply to: Change color text
Rose Tyler

Support staff

November 10, 2016 at 14:05

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Rose Tyler.

#145482 Copied In reply to: Change color text

Rose Tyler

Support staff

November 10, 2016 at 13:15

Hello,

You need to use Layer Align Center in Slider Revolution http://prntscr.com/d5hjn9

Regards,
Rose Tyler.

#145477 Copied In reply to: Problem with slide…urgent

Rose Tyler

Support staff

November 10, 2016 at 11:57

Hello,

The problem is caused by 3rd-party plugin – WooCommerce eBay Sync. Check the plugin link now.
We don’t provide support for 3rd-party plugins and can’t guarantee their full compatibility with the theme.

Regards,
Rose Tyler.

#145476 Copied In reply to: Search function display is broken.

Rose Tyler

Support staff

November 10, 2016 at 11:27

Hello,

Glad to hear the problem has been resolved.
Have a nice day.

Regards,
Rose Tyler.

#145473 Copied In reply to: ABOUT PRODUCT PHOTO

Rose Tyler

Support staff

November 10, 2016 at 11:25

Hello,

You’re welcome!

Regards,
Rose Tyler.

#145471 Copied In reply to: Display problem

Rose Tyler

Support staff

November 10, 2016 at 08:16

Hello,

Go to Theme Options > Header > Top cart icon.

Regards,
Rose Tyler.

#145454 Copied In reply to: Changing shopping basket icon

Rose Tyler

Support staff

November 10, 2016 at 08:02

Hello,

You’re welcome!

Regards,
Rose Tyler.

#145452 Copied In reply to: Center Top Bar text

Rose Tyler

Support staff

November 9, 2016 at 14:49

Hello,

You’re welcome!

Regards,
Rose Tyler.

#145408 Copied In reply to: Footer change in woopress theme

Rose Tyler

Support staff

November 9, 2016 at 13:57

Hello,

Please update the theme to the latest version 2.8.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/.
Don’t forget to create back up of your files and database before starting update process!
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Rose Tyler.

#145399 Copied In reply to: Edit picture in shop page

Rose Tyler

Support staff

November 9, 2016 at 13:24

Hello,

To get VC editor in the static blocks go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
You can create footer with Static Blocks and add “8theme – Static Block” widget in Appearance > Widgets > Footer 1 or Footer 2 area.

Regards,
Rose Tyler.

#145398 Copied In reply to: Footer change in woopress theme

Rose Tyler

Support staff

November 9, 2016 at 13:14

Hello,

Please try to disable 3-d party plugins and check the issue.

Regards,
Rose Tyler.

#145397 Copied In reply to: Search function display is broken.

Rose Tyler

Support staff

November 9, 2016 at 11:42

Hello,

I have added some custom code in Custom CSS. Clear browser cache and check the site.

Regards,
Rose Tyler.

#145391 Copied In reply to: Website forms are not clickable when viewed on mobile

Rose Tyler

Support staff

November 9, 2016 at 11:25

Hello,

Please, provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#145388 Copied In reply to: Change color

Rose Tyler

Support staff

November 9, 2016 at 08:28

Hello,

You can change the banner in Theme Options > Shop > Product Page Banner.

Regards,
Rose Tyler.

#145367 Copied In reply to: Edit picture in shop page

Rose Tyler

Support staff

November 9, 2016 at 08:20

Hello,

To change that text you need edit the file wp-content/plugins/woocommerce/templates/single-product/tabs/description.php. Also, you can read this article of Woocommerce documentation:
https://docs.woothemes.com/document/editing-product-data-tabs/

Regards,
Rose Tyler.

#145363 Copied In reply to: Edit Widget Tab

Rose Tyler

Support staff

November 8, 2016 at 16:45

Hello,

No, it won’t change after updates.
But will be better to make backup of the site before update.
In case, if this error appear again try to add the empty text widget in Appearance > Widgets > Single Product Page Sidebar.

Regards,
Rose Tyler.

#145317 Copied In reply to: Error in installation

Rose Tyler

Support staff

November 8, 2016 at 16:41

Hello,

You’re welcome!

Regards,
Rose Tyler.

#145315 Copied In reply to: Filter at home

Rose Tyler

Support staff

November 8, 2016 at 16:40

Hello,

You’re welcome!

Regards,
Rose Tyler.

#145313 Copied In reply to: Equal color tabs
Rose Tyler

Support staff

November 8, 2016 at 16:18
Hello,

Please, add this code in Custom CSS:
```
.home .vc_tta-color-sky.vc_tta-style-modern .vc_tta-tab.vc_active > a {
    background-color: rgb(90, 161, 227);
    color: rgb(255, 255, 255);
    border-color: rgb(77, 154, 225);
}
```
Regards,
Rose Tyler.
#145307 Copied In reply to: Equal color tabs
Rose Tyler

Support staff

November 8, 2016 at 16:03

Hello,

You’re welcome!

Regards,
Rose Tyler.

#145302 Copied In reply to: setting products for desktop on the same line

Rose Tyler

Support staff

November 8, 2016 at 15:52

Hello,

Try to change this code http://prntscr.com/d4no5f to (4n+1)

Regards,
Rose Tyler.

#145298 Copied In reply to: setting products for desktop on the same line

Rose Tyler

Support staff

November 8, 2016 at 12:03

Hello,

That is an image which you need to edit with some image editor, it’s placed in wp-content/themes/idstore/images/star-dark.png

Regards,
Rose Tyler.

#145263 Copied In reply to: How to get the approved reviews to appear in the single product page?

Rose Tyler

Support staff

November 8, 2016 at 11:33

Hello,

It also works fine, please, see screenshot http://prntscr.com/d4kdqe

Regards,
Rose Tyler.

#145260 Copied In reply to: How to get the approved reviews to appear in the single product page?

Rose Tyler

Support staff

November 8, 2016 at 11:25

Hello,

As I see, your blog post comments are hidden http://prntscr.com/d4k96g. Clear browser cache and check post page.

Regards,
Rose Tyler.

#145258 Copied In reply to: How to get the approved reviews to appear in the single product page?
Rose Tyler

Support staff

November 8, 2016 at 11:13
Hello,

Please, add this code in Custom CSS:
```
.fixed-header-area .fixed-header .logo-with-menu+div+div.menu-santuaripark-main-menu-container {
    float: left;
    margin-left: 100px;
    margin-top: 17px;
}
.header-type-4.transparent .main-nav .menu{
    float: left;
    width: initial;
    margin: 30px;
}
```
Regards,
Rose Tyler.
#145256 Copied In reply to: Onepage header area not in order
Rose Tyler

Support staff

November 8, 2016 at 10:43

Hello,

Fixed. Please check it now.

Regards,
Rose Tyler.

#145246 Copied In reply to: Error in installation

Rose Tyler

Support staff

November 8, 2016 at 10:31

Hello,

You need change this code in your custom css http://prntscr.com/d4jots

Regards,
Rose Tyler.

#145241 Copied In reply to: How to get the approved reviews to appear in the single product page?

Rose Tyler

Support staff

November 8, 2016 at 10:19

Hello,

Please provide WP Dashboard credentials in Private Content.

Regards,
Rose Tyler.

#145235 Copied In reply to: Error in installation
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