Page 2182 – 8theme.com

Forum Replies Created

Viewing 30 posts - 65,431 through 65,460 (of 65,711 total)

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Rose Tyler

Support staff

August 18, 2016 at 07:00

Hello,

You’re welcome!

Regards,
Rose Tyler.

#137033 Copied In reply to: Pictures on the website is no longer displayed.

Rose Tyler

Support staff

August 17, 2016 at 08:16

Hello,

You have to edit the file wp-content/themes/royal/framework/woo.php the code <?php _e('SIZING GUIDE', ETHEME_DOMAIN); ?>.
Also change the title in wp-content/themes/royal/woocommerce/single-product/up-sells.php.
You will find the code:
etheme_create_flex_slider($args, __('Our offers', ETHEME_DOMAIN), false, true);
and change “Our offers” title to anything you want.
We recommend you to make this customization in Child Theme.

Regards,
Rose Tyler.

#136905 Copied In reply to: Need to change 'size guide' text on single product page

Rose Tyler

Support staff

August 17, 2016 at 07:59

Hello,

As I see Visual Composer is working fine http://prntscr.com/c6qdtd http://prnt.sc/c6qc9t
Is this problem solved?
You need click on the “Backend editor” button (http://prntscr.com/c6qdpm) to see the Visual Composer content.

Regards,
Rose Tyler.

#136898 Copied In reply to: Visual Composer doesn't work
Rose Tyler

Support staff

August 17, 2016 at 07:36
Hello,

Please add this code in Custom CSS file:
```
.page-wrapper .header-type-3 .main-nav .menu {
   width: 100%;
}
.menu-main-menu-container {
  float: right;
}
```
Regards,
Rose Tyler.
#136897 Copied In reply to: Menu not inline with logo
Rose Tyler

Support staff

August 17, 2016 at 07:29

Hello,

You’re welcome!
Have a nice day.

Best regards,
Rose Tyler.

#136894 Copied In reply to: Only home page not responsive

Rose Tyler

Support staff

August 17, 2016 at 07:27

Hello,

You can add the Text widget with the additional links or text in Dashboard->Appearance->Widgets->Left side top bar area.

Regards,
Rose Tyler.

#136893 Copied In reply to: Custom Top Header
Rose Tyler

Support staff

August 17, 2016 at 07:20
Hello,

Please add this code in Custom CSS:
```
.header-type-18 .header-logo{
    max-width: none;
    width: 100%;
}
.header-type-18 .tbs{
   display: none;
}
.header-type-18 .menu{
   border-top: 0px;
   padding-top: 0px;
}
```
Also read our documentation https://8theme.com/demo/docs/royal/index.html#!/primary_menu (7.3 Menu images).

Best regards,
Rose Tyler.
#136892 Copied In reply to: Logo not staying centered plus size on other devices
Rose Tyler

Support staff

August 16, 2016 at 13:20

You need to go to public_html or wordpress /wp-includes/user.php, please see the screenshot http://prntscr.com/c6dx93.

Regards,
Rose Tyler.

#136843 Copied In reply to: I NEED TRANSLATION RESPONSE CONTACT FORM

Rose Tyler

Support staff

August 16, 2016 at 12:09

Hello,

Seems there is a bug. We’ve sent the request to our developers and they say that’s will be fixed in the next theme update.
Sorry for the inconvenience.

Regards,
Rose Tyler.

#136838 Copied In reply to: Only home page not responsive

Rose Tyler

Support staff

August 16, 2016 at 11:45

Hello,

This message is standard WordPress error message and you can translate in the wp-includes/user.php file.

Regards,
Rose Tyler.

#136835 Copied In reply to: I NEED TRANSLATION RESPONSE CONTACT FORM

Rose Tyler

Support staff

August 16, 2016 at 10:53

Hello,

You’re welcome!
Have a nice day.

Best regards,
Rose Tyler.

#136829 Copied In reply to: Size of product categories images in mobile version

Rose Tyler

Support staff

August 16, 2016 at 09:36

Hello,

You need set “full width” design and 5 columns for Shop menu item http://prntscr.com/c6be4r, please see the screenshots http://prntscr.com/c6bfz7 http://prntscr.com/c6bei4.
Also read our documentation https://www.8theme.com/classico-theme-documentation/ (6.3. Mega Menu).

Regards,
Rose Tyler.

#136813 Copied In reply to: how to setup dropdown catagories menu

Rose Tyler

Support staff

August 16, 2016 at 08:00

Hello,

We needed only your admin panel details (you had given us before) to solve the issue. You displayed the social icons with Static blocks but done that was incorrect. We have fixed that. Now the social icons are displayed correctly, for that your static block should be as on the screenshot. To check it go to Dashboard -> Static Blocks -> images.

Regards,
Rose Tyler.

#136794 Copied In reply to: footer payment icon

Rose Tyler

Support staff

August 16, 2016 at 07:45

Hello,

First of all allow the registration. Navigate to Settings > General > Membership and mark Anyone can register.
You can find the Legenda Theme documentation at this link: https://8theme.com/demo/docs/legenda/index.html#!/registration_page

Regards,
Rose Tyler.

#136791 Copied In reply to: User Register

Rose Tyler

Support staff

August 16, 2016 at 07:28

Hello,

Unfortunately the credentials are not correct. Please check it and provide us again.

Regards,
Rose Tyler.

#136790 Copied In reply to: Menu not inline with logo

Rose Tyler

Support staff

August 16, 2016 at 07:21

Hello,

Have you got our email?

Regards,
Rose Tyler.

#136786 Copied In reply to: How can i sent translation to you?

Rose Tyler

Support staff

August 16, 2016 at 07:13

Hello,

The issue has been fixed. Check site now.

Regards,
Rose Tyler.

#136785 Copied In reply to: Only home page not responsive

Rose Tyler

Support staff

August 15, 2016 at 16:10

Hello,

Check your registration email, please. We have sent the email.

Regards,
Rose Tyler.

#136758 Copied In reply to: How can i sent translation to you?

Rose Tyler

Support staff

August 15, 2016 at 15:42

Hello,

Sorry for a long delay. І have changed content in static block, please see the screenshot http://prntscr.com/c601uq

Regards,
Rose Tyler.

#136753 Copied In reply to: footer payment icon

Rose Tyler

Support staff

August 15, 2016 at 15:10

You’re welcome!

Regards

#136747 Copied In reply to: Categories and Catalog Issue

Rose Tyler

Support staff

August 15, 2016 at 15:03

Unfortunately, we can not enter your admin panel using credentials you provided us with http://prnt.sc/c5zfjn. Please check it.

Regards,
Rose Tyler.

#136745 Copied In reply to: Visual Composer doesn't work
Rose Tyler

Support staff

August 15, 2016 at 12:01
Hello,

In Custom.css file add this code:
```
@media only screen and (max-width: 480px){
    .product-category {
        width: 100% !important;
     }
}
```
You can watch the video Legenda WordPress Theme – How to create custom.css file https://www.8theme.com/videos/.

Regards,
Rose Tyler.
#136610 Copied In reply to: Size of product categories images in mobile version
Rose Tyler

Support staff

August 15, 2016 at 09:49

Hello,

As I see product page editor is working fine http://prntscr.com/c5vuld
Is this problem solved?

Regards,
Rose Tyler.

#136593 Copied In reply to: https stylesheet googleapis Lato font

Rose Tyler

Support staff

August 15, 2016 at 09:37

Hello,

Hello, we glad the you using your theme.
Please provide us with wp-admin access in Private Content.

Regards,
Rose Tyler.

#136592 Copied In reply to: Visual Composer doesn't work

Rose Tyler

Support staff

August 15, 2016 at 09:09

Hello,

To get VC editor in the static blocks go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
Try to provide the image without [English] http://prntscr.com/c5vejd.

Regards,
Rose Tyler.

#136590 Copied In reply to: visual composer absent from static block and fixed header logo

Rose Tyler

Support staff

August 15, 2016 at 08:34

Hello,

You can add filter widgets in Appearance > Widgets > “Above the products” area and add Woocommerce widgets you need.

Regards,
Rose Tyler.

#136587 Copied In reply to: Can I switch the location of the product filters/sidebar to the top?

Rose Tyler

Support staff

August 15, 2016 at 08:29

Hello,

Please check if the problem persists with default Woocommerce theme (Twenty Sixteen).

Regards,
Rose Tyler.

#136586 Copied In reply to: Visual Composer doesn't work properly

Rose Tyler

Support staff

August 15, 2016 at 07:41

Hello,

You can translate the text in the file wp-content/themes/woopress/framework/theme-functions.php http://prntscr.com/c5umum
We recommend you to make this customization in Child Theme.

Regards,
Rose Tyler.

#136579 Copied In reply to: I NEED TRANSLATION RESPONSE CONTACT FORM

Rose Tyler

Support staff

August 12, 2016 at 16:01

We can’t connect to your ftp. Please contact your server manager.

Regards,
Rose Tyler.

#136523 Copied In reply to: Cart Not Updated

Rose Tyler

Support staff

August 12, 2016 at 15:46

The problem is related to your child theme. Please check the changes you made in the child theme.

Regards,
Rose Tyler.

#136520 Copied In reply to: notices in Royal Theme
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