Forum Replies Created

Viewing 30 posts - 65,491 through 65,520 (of 65,711 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 14:21

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 14:10

    Hello,

    You can create a columns using Visual Composer http://prntscr.com/c3ygfg

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 13:46

    Please provide us with link to the page and wp-admin access in Private Content.
    Also, you can read our documentation https://8theme.com/demo/docs/legenda/index.html#!/footer.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 13:29

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS

    .header-type-17 .header-top {
       background-color: #f7be68;
    }
    .header-type-17 .header-top .header-custom-block {
       color: red;
    }
    .header-type-17 .header-top .header-custom-block a {
       color: red;
    }
    .header-type-17 .header-top .shopping-container {
       border-left: 1px solid red;
    }
    .header-type-17 .header-top .shopping-cart-widget .cart-bag .ico-sum{
       background-color: red;
    }
    .header-type-17 .header-top .shopping-cart-widget .cart-bag .ico-sum:before{
       border-color: red;
    }
    .header-type-17 .header-top .shopping-cart-widget .shop-text{
       color: red;
    }
    .header-type-17 .header-top .shopping-cart-widget .total {
       color: red;
    }

    Change color to yours.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 13:16

    Hello,

    Use this css code to change mobile menu background and font color:

    .mobile-nav {
        background-color: #f7be68;
    }
    .mobile-nav-heading.close-mobile-nav {
        background-color: #f7be68;
        color: red;
    }
    .mobile-nav li > ul {
        background-color: red;
    }
    .mobile-nav li > ul:before {
        border-bottom-color: red;
    }
    .mobile-nav li > ul > li ul{
        background-color: #f7f7f7;
    }
    .mobile-nav li > ul:before { 
        border-bottom-color: #f7f7f7;
    }
    .mobile-nav li > ul > li a {
        color: #000;
    }

    Change color to yours.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 12:36

    Hello,

    To change header logo go to Theme Options > Header > upload logo and logo image for fixed header.
    Change footer logo according to theme documentation:
    https://8theme.com/demo/docs/woopress/index.html#!/0_footer
    We recommended you to change image file used for demo footer by your file of same size because we can not guarantee its correct display with larger image.
    In case these options is not work, please, provide admin panel and FTP access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 12:21

    Hello,

    Please update the theme to the latest version and check the issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 10:29

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS

    .banner.banner-left.align-center.valign-middle.responsive-fonts.cursor-pointer.banner-font-.hover-fade {
       margin-bottom: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 10:06

    It was happened because of the individual styles that have been written for the last menu item before
    http://prntscr.com/c3vf9c.
    You can add this code in Custom CSS:

    .menu .menu-full-width .nav-sublist-dropdown ul > li > a {
       font-size: 14px !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 09:40

    Hello,

    Yes, temporary disable third-party plugins and check your site.
    After that please let us know results. In case it is not work, please, provide admin panel and FTP access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 09:03

    Hello,

    Please update the theme and check it.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme.
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 08:47

    Hello,

    Please update the theme and all required plugins to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme.
    https://youtu.be/KdWESIIPU1k
    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 07:53

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS

    .menu-main-container .menu li.lastItem a {
      color: black;
    }
    .menu-main-container .menu li.lastItem a:hover {
      color: #afafaf;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 07:43

    Hello,

    To change it go to Appearance > Widgets > Footer Copyright and Footer Links http://prntscr.com/c3u3cr.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 07:25

    Hello,

    You can add this code in Custom CSS file:

    .wpb_wrapper .wpb_content_element {
        margin-bottom: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 16:07

    Hello,

    You have to edit Contact page template in wp-content/themes/legenda/contacts.php and the file wp-content/themes/legenda/framework/theme-functions.php in line 1719 (the section “Send message from contact form”). Also, we recommended to make all changes in Child Theme.

    Regards,
    Rose Tyler

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 15:52

    You will disable them just to test mine. Once you do this you’ll be able to activate them again.

    Regards,
    Rose Tyler

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 15:35

    Hello,

    Please disable all 3rd-party plugins and check your site after that.

    Regards,
    Rose Tyler

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 15:16

    You can send it in Private Content, it is visible only for our technical support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 12:30

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 12:16

    You can use only one Header Type for all pages http://prntscr.com/c3h3um

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 10:43

    Hello,

    Add this code in Global Custom CSS:

    .blog-post .meta-post{
       display: none; 
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons div{
       border: 2px solid #000;
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons div:before{
        color: #000;
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-prev {
        left: 20px;
        opacity: 1;
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-next {
        right: 20px;
        opacity: 1;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 10:17

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 09:43
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 09:33

    Hello,

    Glad to hear the problem has been resolved.
    Have a nice day.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 08:46

    Hello,

    Please, see screenshots http://prntscr.com/c3eswp

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 08:13

    Hello,

    You can add this code in Custom CSS:

    .blog-post .wp-picture{
       display: none;
    }
    .blog-post h6.active {
        display: none;
    }
    .blog-post .entry-title {
        display: none;
    }
    .single-post .page-heading {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 07:55

    Hello,

    Check WooCommerce documentation to see all the available settings https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ Or contact WooCommerce support for detailed information. Our theme does not include any additional options for shipping.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 07:32

    Hello,

    Changes you made in files did not affect BD but once we enabled WP debug we saw the error message that is related to your DB. Please, resolve the problem with you BD ( contact your hosting provider) then reply back about font issue.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 07:02

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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    Viewing 65,520 results - 65,491 through 65,520 (of 65,711 total)
Viewing 30 posts - 65,491 through 65,520 (of 65,711 total)
8theme customization service
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