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Viewing 30 posts - 65,551 through 65,580 (of 65,711 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 18:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 16:01

    Hello,

    You can add this code in Custom CSS

    @media only screen and (max-width: 992px){
    .navbar-header.navbar-right {
         right: 9px;
     }
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 15:58

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 15:48

    Hello,

    You’re welcome!
    We’re glad to hear that your issue was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 15:07

    Hello,

    You can provide it in Private Content http://prntscr.com/c1k220 (visible only for our technical support).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 13:57

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 12:35

    Hello,

    Our developers fixed this issue with the WishList. Check your site.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 12:14

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 12:08

    Hello,

    We’re glad to hear that your issue was solved.
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 10:59

    Hello,

    You should use child theme and do all your changes there to avoid any problems after updating theme to the latest version.
    https://codex.wordpress.org/Child_Themes
    https://www.8theme.com/demo/docs/classico/index.html#child_theme
    If you made some changes in the Dashboard (adding pages, products, theme options etc.) you won’t loose anything after update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 10:30

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 10:25

    Hello

    Please update the theme to the latest version and check issue.
    http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Don’t forget to make backup of the site before update.

    To change the “Description” read this article
    https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 09:51

    Hello,

    We’re glad to hear that your issue was solved.
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 07:41

    Hello,

    Maybe provide screenshot for our better understanding and highlight what exactly you want. Please explain more details about it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 07:03

    Hello,

    Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 07:00

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 06:59

    Hello,

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 16:02

    We have an online chat. Please write to us here https://www.8theme.com/demo/xstore/ http://prntscr.com/c153zj http://prntscr.com/c153jn

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 15:34

    Hello,

    Thank you, also please provide us with FTP credentials.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 15:24

    Hello,

    Please try add this code in Theme Options -> Custom CSS -> Custom CSS for mobile

    .navbar-right .navbar-right {
        left: -13px;
    }
    .header-logo {
        margin-left: -17px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 14:39

    Hello,

    Please, provide screenshot for our better understanding and highlight what exactly you want.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 12:55

    Hello,

    Sorry for the delay.
    Please add this code in Theme Options -> Custom CSS -> Custom CSS for mobile

    .navbar-right .navbar-right {
        left: 5px;
    }
    

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 12:41

    Hello,

    Please, make sure that you use the latest version of WordPress, our theme and ALL the included plugins. If not – do the backup of your files and DB and update them. Also disable all the third-party plugins that did not come bundled with our theme. Check if it fix your problem. If not create, please, individual topic and provide admin panel and FTP access, we’ll check what caused the issue on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:58

    Hello,

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:55

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:41

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:32

    Hello,

    I added this code in your Custom CSS:

    .header-content.nano-content{
        background-color: #000000;
    }

    Clear browser cache and check your site now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:25

    Hello,

    Please add this code in Theme Options -> Custom CSS -> Global Custom CSS:

    .page-wrapper.fixNav-enabled .page-content.sidebar-position-without.sidebar-mobile-bottom {
        margin-top: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:42

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:32

    Hello,

    You need to сreate your custom footer in Static Blocks, then add “8theme – Static Block” widget in Apperance > Widgets > Footer widget area and select needed static block.
    Please create Static Blocks using Visual Composer editor as described in the theme documentation https://8theme.com/demo/docs/legenda/index.html#!/footer

    Regards,
    Rose Tyler.

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    Viewing 65,580 results - 65,551 through 65,580 (of 65,711 total)
Viewing 30 posts - 65,551 through 65,580 (of 65,711 total)
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