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Viewing 30 posts - 871 through 900 (of 65,784 total)

1 2 3 … 29 30 31 … 2,191 2,192 2,193

Rose Tyler

Support staff

October 26, 2024 at 12:08

Hello, Tarique,

1/ “How to remove this gap.” – Solved https://prnt.sc/kP8yqWw9Mehl

2/ “I can not see this Animated Headline option in my editor.” – Yes, because you edit the Home page, but you need to edit a particular slide. Please go to – https://prnt.sc/GhaMONsM7dcm in the Dashboard, and then edit the slide using Elementor https://prnt.sc/5rJGkDCkQ64o Here is a video – https://youtu.be/5ZwO_Cwzy14?feature=shared ( https://prnt.sc/Y5hhi1kfM6nZ )

Best regards,
8Theme Team

#420572 Copied In reply to: During importing a theme, error Media not installed
Rose Tyler

Support staff

October 25, 2024 at 16:06
Hello,

Thank you for reaching out to us.

We understand that you would like to make the product section on your landing page have equal heights, similar to the archive page that was recently updated.
Please try to use this custom CSS code:
```
.elementor-widget-etheme_product_carousel .swiper-slide  {
    display: flex;
    flex-wrap: wrap;
    height: 100%;
}
```
Best Regards,
8Theme’s Team
#420517 Copied In reply to: Landing page products equal height
Rose Tyler

Support staff

October 25, 2024 at 16:02

Hello, Cocofu,

Thank you for reaching out to us.

We understand that you would like to change the size display type on the product page.

Please go to Dashboard > Products > Attributes > Edit > Type – https://prnt.sc/xqDGmK5Ra_wT

Best Regards,
8Theme’s Team

#420516 Copied In reply to: I want to change the size display type on the product page, why can’t I change it?

Rose Tyler

Support staff

October 25, 2024 at 15:29

Hello, Tarique,

1/ You are currently editing the Home page, so we can’t open the editor.

2/ https://prnt.sc/GhaMONsM7dcm > https://prnt.sc/5rJGkDCkQ64o

Best regards,
8Theme Team

#420508 Copied In reply to: During importing a theme, error Media not installed

Rose Tyler

Support staff

October 25, 2024 at 13:47

Hello,

Thank you for reaching out to us.

We understand that you are experiencing an issue with the variable products on your website.
To solve it, we’ve activated this option of WooCommerce plugin – https://prnt.sc/JUR1-Ude2m_z

Best regards,
8Theme’s Team

#420499 Copied In reply to: the variation in single product page can’t display correctly

Rose Tyler

Support staff

October 25, 2024 at 13:15

Hello, Massimo,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#420495 Copied In reply to: Product images too large compared to the demo

Rose Tyler

Support staff

October 25, 2024 at 12:52

Hello, Massimo,

XStore Builders > Single product builder via Elementor > edit template > change the width of columns https://prnt.sc/aeQqHnkHzgjV

Best Regards,
8Theme’s Team

#420486 Copied In reply to: Product images too large compared to the demo

Rose Tyler

Support staff

October 25, 2024 at 12:13

Hello, Tarique,

You’re welcome!

Best regards,
8Theme Team

#420476 Copied In reply to: During importing a theme, error Media not installed

Rose Tyler

Support staff

October 25, 2024 at 12:12

Hello, Massimo,

Thank you for reaching out to us.

Here is a video comparison of your product page and demo page – https://gyazo.com/37b77ed403ce5c9cfb6038a61efd3862
We kindly ask for further clarification regarding your request, as it is currently a bit unclear to us.

Zoom on hover shows the image in real size it was uploaded on the site.

Best Regards,
8Theme’s Team

#420475 Copied In reply to: Product images too large compared to the demo

Rose Tyler

Support staff

October 25, 2024 at 11:03

Hello, Gabriele,

You’re welcome!

Best Regards,
8Theme’s Team

#420466 Copied In reply to: 2 logotypes in cart and checkout page header

Rose Tyler

Support staff

October 25, 2024 at 10:20

Hello, GBDesignStudio,

We appreciate your prompt response.

Here is what we see on your site – https://prnt.sc/L-NB_wgm-Dwu Please clear cache of the browser.

Best regards,
8Theme’s Team

#420454 Copied In reply to: change sales booster progress bar colour

Rose Tyler

Support staff

October 25, 2024 at 10:17

Hello, Joy Ju,

We kindly request that you submit a new topic for your inquiry at the following link: https://www.8theme.com/forums/xstore-wordpress-support-forum/ This will help prevent any misunderstandings and ensure you receive personalized assistance. Please include a link to your website and a video demonstrating the issue you are experiencing, along with a description of the desired outcome.

Best Regards,
8Theme’s Team

#420453 Copied In reply to: Add to Cart – process spins and never completes action

Rose Tyler

Support staff

October 25, 2024 at 10:14

Hello, BeBoOo,

Thank you for reaching out to us.

We sincerely apologize for the inconvenience you’re experiencing with the mega menu. It seems that the issue may be related to the cache plugin. To assist you better, we kindly request that you try clearing the cache or temporarily disabling the cache plugin to see if the issue persists. Additionally, please ensure that both the theme and all plugins are updated to their latest versions.

If the issue only occurs when the cache plugin is active, we recommend reviewing the specific plugin settings to identify which option may be causing the problem. You may also want to reach out to the plugin’s support team for further assistance.

We appreciate your cooperation.

Best regards,
8Theme’s Team

#420451 Copied In reply to: Mega menu showing error with cache plugin

Rose Tyler

Support staff

October 25, 2024 at 09:06

Hello, Cr3atorf1lm,

We hope this message finds you well.

Kindly take a moment to review the current functionality of the pagination.

Best regards,
8Theme’s Team

#420425 Copied In reply to: pagination for products in the category page is not working
Rose Tyler

Support staff

October 25, 2024 at 08:26
Hello, GBDesignStudio,

Thank you for reaching out to us.
```
.et-cart-progress .et_cart-progress-bar::-webkit-progress-value{
background-color: blue !important;
}
```
Best regards,
8Theme’s Team
#420420 Copied In reply to: change sales booster progress bar colour
Rose Tyler

Support staff

October 25, 2024 at 08:24

Hello, Mecenas666,

Thank you for reaching out to us.

To assist you more effectively, could you kindly provide some screenshots or a video that would help us better understand the situation and your request?

We appreciate your cooperation.

Best Regards,
8Theme’s Team

#420419 Copied In reply to: Custom branding doesn’t work for child theme

Rose Tyler

Support staff

October 25, 2024 at 07:49

Hello, Carliczyk,

Thank you for reaching out to us.

Please try to use this element on the Search results page – https://prnt.sc/U_hyvs5Bdz2D

Best regards,
8Theme’s Team

#420404 Copied In reply to: xstore Product search template not active

Rose Tyler

Support staff

October 25, 2024 at 07:41

Hello, Abdul Moiz and Rodlens Hora,

Thank you for contacting us and for using XStore.

XStore Builders > Single Product Builder with Elementor > edit template > add a Status and Waitlist elements https://prnt.sc/LpEFUQIgaOFA

Warm Regards,
The 8Theme Team

#420402 Copied In reply to: For any out of stock product, out of stock message not showing on the product page
Rose Tyler

Support staff

October 25, 2024 at 07:35
Hello, Belen,

Thank you for reaching out to us and for choosing XStore.

We noticed that you have asked two questions simultaneously. To ensure better understanding and more efficient support, we kindly ask that you separate your inquiries in the future by creating individual topics for each question on the support forum.

1/ Could you please provide more details regarding your request and specify the assistance you require from our side?

2/ To align products in a grid (Shop) to the same height, even when they contain varying amounts of information, you can use custom CSS code, for example:
```
.etheme-product-grid-item {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    height: 100%;
}
```
Warm Regards,
The 8Theme Team
#420400 Copied In reply to: como puedo sacar el apartado seleccionar opciones en tienda y que productos esten a la misma altura
Rose Tyler

Support staff

October 25, 2024 at 07:21

Hello, Martin,

You’re welcome!

Best regards,
8Theme’s Team

#420397 Copied In reply to: Can not edit the search result in the layout

Rose Tyler

Support staff

October 25, 2024 at 07:09

Hello, Martin,

We’ve created screenshots for you:
https://prnt.sc/frlVKYipaTNj > https://prnt.sc/EJ4CG5V8HMDe > https://prnt.sc/EHGt9k2nTSQx

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

#420394 Copied In reply to: single product page can see additional information from the attribute

Rose Tyler

Support staff

October 24, 2024 at 14:58

Hello, Cr3atorf1lm,

Thank you for reaching out to us.

Header Builders > search element settings > popup content https://prnt.sc/14oxGDryeB6w

Best regards,
8Theme’s Team

#420352 Copied In reply to: cannot modify search page from search icon

Rose Tyler

Support staff

October 24, 2024 at 14:25

Hello, Rafael Santos,

We appreciate your prompt response.

Please try to set – https://prnt.sc/h92o9OpZRZXe and https://prnt.sc/CrWe_F9lc9X3

Any email address can be used for the new account, it does not have to be your personal email.

Best Regards,
8Theme’s Team

#420347 Copied In reply to: Product carrossel display, title is hidden

Rose Tyler

Support staff

October 24, 2024 at 13:50

Hello, Cr3atorf1lm,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#420337 Copied In reply to: pagination for products in the category page is not working

Rose Tyler

Support staff

October 24, 2024 at 13:47

Hello, Dave,

XStore Builders > Archive Products > edit template https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ > settings of the Spotlight element > style https://prnt.sc/iQUwVoyIMnuQ https://prnt.sc/2JRj9vAnmame

You can disable New and Sale https://prnt.sc/gGsb1ooqBXXP , or translate them using Loco Translate or another plugin. The translation should be done for the XStore theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Best regards,
8Theme’s Team

#420336 Copied In reply to: Spotlight element change colour and text
Rose Tyler

Support staff

October 24, 2024 at 12:43
Hello, Jure,

Thank you for reaching out to us.

We understand that you would like to move the price to the end of the product loop page, after the short description and attributes. We will be happy to assist you with this request using custom CSS code:
```
.etheme-product-grid-content {
    display: flex;
    flex-direction: column;
}
.etheme-product-grid-content .price {
    order: 4;
}
.etheme-product-grid-content .etheme-product-grid-title { order: 1;}
.etheme-product-grid-content .products-page-brands { order: 2; }
.etheme-product-grid-content .woocommerce-product-details__short-description { order: 3; }
```
Best Regards,
8Theme’s Team
#420325 Copied In reply to: Change position of product price in shop loop
Rose Tyler

Support staff

October 24, 2024 at 12:25

Hello, Diderino,

Thank you for reaching out to us.

We have reviewed the images you attached and understand that there are two Mailchimp newsletter checkboxes appearing.

It seems that you are using the Mailchimp for WooCommerce plugin. We kindly suggest either adjusting the plugin settings or disabling it to resolve the issue.

Best Regards,
8Theme’s Team

#420319 Copied In reply to: mailchimp newsletter remove the check mark

Rose Tyler

Support staff

October 24, 2024 at 12:09

Hello, DonDigital,

Please test how the editor works with a default theme, such as Hello Elementor or Storefront. Does the issue persist?

Best regards,
8Theme’s Team

#420314 Copied In reply to: Typography settings only appear in elementor building mode and not in the live site

Rose Tyler

Support staff

October 24, 2024 at 11:58

Hello, Oliver,

Thank you for reaching out to us.

Please describe the desired result in more detail.

Additionally, test available settings in Appearance > Widgets > Shop sidebar https://prnt.sc/ZZV1uk3yBKBn

Best Regards,
8Theme’s Team

#420311 Copied In reply to: Hello so i want in the products archive to have a category with under categorys

Rose Tyler

Support staff

October 24, 2024 at 11:55

Hello, QaQako,

Could you please provide temporary wp-admin access and the URL of page from your screenshot?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#420310 Copied In reply to: Elementor -> Icon Box -> Content -> Button Text Icon (Size : XX)
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Viewing 900 results - 871 through 900 (of 65,784 total)