How can I delete my account on your site-forum?
I keep receiving all notifications in this thread and it gets really frustrating
vkoulianos
Participant
June 17, 2014 at 13:37
Hello Jack,
Of course, it is a live site. Anyway.
Yes I’m aware of the license but this doesn’t answer my question. Disabling a plugin is not a fix for my issue. It should work anyway.
Since we do this all the time I tried testing the theme in a new wordpress installation to check if the problem still exists.
Please let me know what’s the issue cause we need to use the theme asap
vkoulianos
Participant
June 10, 2014 at 14:49
Hello,
First of all you shouldn’t enable the theme as it is a live e-commerce site!!
Secondly the problem still occurs on another wordpress site where we do not use really simple captcha plugin.
Anyway we cannot search any plugin in order to find compatibility of your theme.
Can you please solve the issue and upload a new version on themeforest?
Regards
vkoulianos
Participant
June 9, 2014 at 23:29
Hey Jack.
Enabled the wp debugger and I get the error message below (in private section)
Please, contact administrator for this information.
vkoulianos
Participant
June 5, 2014 at 09:54
Please find below
Please, contact administrator for this information.
vkoulianos
Participant
June 5, 2014 at 08:52
Hello Jack,
Sorry for the delay but your reply appeared in my spam folder.
I cannot give you ftp access since there are many sites running and the access is only via public key authentication. Huge process for us.
Since we’re a development company please let me know what would you check via ftp and we can do that.
Please also send me your email so that I send you admin access. I cannot do it publicly since it’s a live site.
Regards,
Vassilis
vkoulianos
Participant
May 23, 2014 at 16:45
Hello,
I’ve purchased your theme but when I click live preview or activate it I get a blank white screen.
I tried it in multiple wordpress sites but had the same issue.
